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Saudi Arabia

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Sheraton Riyadh Hotel & Towers

Home

Saudi Arabia

Riyadh Region

Riyadh governorate

King Fahd District

Sheraton Riyadh Hotel & Towers

1/5

Safety index

44 out of 100

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Business

Sheraton Riyadh Hotel & Towers

8.0

Good (1,298 ratings)

Riyadh governorate, Saudi Arabia -

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2 km Dr. Sulaiman Al Habib Hospital

2 km Al-Raidah Digital City

2.5 km Kingdom Centre

Hotel Overview

Sheraton Riyadh Hotel & Towers is a prestigious hotel located in Riyadh, often praised for its comprehensive amenities and high standard of customer service. Based on user reviews, it stands out as a preferred choice for both leisure and business travelers who seek comfort and convenience in Saudi Arabia's vibrant capital.

Hotel highlights

Location

Atmosphere

Food

Exceptional Customer Service: Guests frequently commend the attentive and professional staff, highlighting their commitment to ensuring a pleasant stay.
Luxurious Rooms: The hotel's rooms are often described as spacious, clean, and well-equipped, offering a comfortable retreat for guests.
Quality Dining Options: Reviewers appreciate the variety and quality of food available at the hotel's restaurants, catering to a wide range of tastes and dietary requirements.
Convenient Location: Its strategic location is praised for easy access to local attractions, business districts, and shopping areas.
Excellent Amenities: The hotel's range of amenities, including swimming pools, fitness centers, and conference facilities, receives high marks from guests.

Area for improvement

Parking

Bathroom

Expensive Rates: Some guests feel that the room rates and dining options are pricey compared to other hotels in the area.
Outdated Decor: There are remarks about certain areas of the hotel needing updates or renovations to match the overall luxury experience.
Wi-Fi Quality: A few reviewers have mentioned issues with the Wi-Fi connectivity and speed, which could be improved.
Noise Levels: Due to its popular location, some guests have experienced disturbances from noise in and around the hotel.
Limited Parking: Visitors driving to the hotel have noted limited parking availability, which can be inconvenient during peak times.

Amenities

Extra beds/cribs

Pool

Breakfast available

Gym

Free WiFi

Parking included

Laundry

Restaurant

8.0

RateScore

Total 1,298 Reviews

Blended Web Rating

7.9

8.4

booking

1,130 Reviews

7.9 / 10

expedia

168 Reviews

8.4 / 10

Reviews

200+ People Are Talking

Location

Food

Atmosphere

Cleanliness

Breakfast

Business

Parking

Amenities

Bar

Fitness

Bathroom

Restaurant

Sleep

Couples

Accessibility

Family

Pool

Gym

Nightlife

Kitchen

Wellness

Spa

Transit

Wi-Fi

Location was mentioned 155 times

15% Negative66% Positive

Reviews based on Location

Ahsanul Haqu6 months ago

5/5

This place is really really great and their behavior is really nice. I have bought gold jewelery from them and they definitely sell genuine stuff. Satisfied with their overall behavior, trust them enough to buy jewelery again

Alejandro Martínez Monge7 months ago

5/5

The rooms are nice and comfortable, but the whole hotel and its facilities could use a bit of modernisation to make it more appealing to the XXI century guest. Having said that, the location is really convenient and its staff are completely extraordinary. I couldn't go without giving great shoutout to Mustafa, Varghese and Nawaf (sales, events and banquets), also to Adeel (technician/engineer) who went the extra mile to ensure my stay was perfect, Khaled from Reception, Muhammed and the rest of the breakfast team, and kind Yasin at the entrance. Rakan from Reception, on the other hand, could be a bit more friendly.