Real InterContinental San Salvador at Metrocentro Mall is a hotel that earns mixed feedback from guests. It stands out for offering a variety of amenities and possessing desirable characteristics that contribute to a comfortable and enjoyable stay. However, some aspects of the hotel do not meet the expectations of certain visitors, leading to a blend of positive and negative reviews.
1/5
Safety index
55 out of 100
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Business
Family
Luxury
Spa
City
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel
9.0
(979 ratings)
San Salvador, El Salvador -
show on map
Nearby Metrocentro
1 km Monumento al Salvador del Mundo
2 km Catedral Metropolitano
Hotel Overview
Hotel highlights
Food
Atmosphere
Location
- Location: Conveniently situated near a shopping mall, offering easy access to shopping and dining options.
- Customer Service: Staff are noted for their friendliness and professionalism, providing excellent service.
- Amenities: The hotel boasts a range of amenities including a swimming pool and gym, enhancing the overall guest experience.
- Room Comfort: Rooms are frequently described as clean and comfortable, making for a restful stay.
- Quality of Food: The on-site dining options receive positive remarks for the quality and variety of food available.
Area for improvement
- Price: Some guests feel that the prices, both for room rates and within the hotel amenities, are on the higher side.
- Noise Levels: There are complaints about noise, either from the surroundings or within the hotel, affecting the tranquility of some guests.
- Maintenance Issues: Reports of occasional maintenance problems in the rooms have been noted.
- Internet Quality: Several guests have experienced issues with the internet service, finding it unreliable at times.
- Outdated Decor: A few visitors have commented that certain areas of the hotel appear outdated and could benefit from a refresh.
Amenities
Babysitting
Extra beds/cribs
Pool
Breakfast available
Restaurant
Bar
Room service
Parking included
Related hotel videos
9.0RateScore
Total 979 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.0
expedia
979 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Location
Atmosphere
Parking
Breakfast
Business
Cleanliness
Bar
Fitness
Sleep
Amenities
Restaurant
Accessibility
Pool
Bathroom
Family
Wellness
Nightlife
Gym
Spa
Transit
Wi-Fi
Couples
Entertainment
Air Conditioning
Food was mentioned 271 times
9% Negative83% Positive
Reviews based on Food
Paul Harrison5 months ago
5/5
Beautiful hotel in excellent location. Staff could not have been friendlier. Great food and drink options on site and comfortable rooms.
JavPa6 months ago
This is a great Hotel; comfortable and clean! Restaurant food is great! Staff is attentive, capable and willing to help. It is one of the oldest hotel in San Salvador but it is excellently kept and maintained. Highly recommended.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 226
Number of floors 8
Number of buildings/towers 1
Year Built 1972
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
19Download
43Upload
16Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
50 out of 100
Risky
Nighttime safety
28 out of 100
Unsafe
San Salvador safety index
55
Overall Safety Index
Risky
An average rating of the six safety categories
55 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Safe
Likelihood of injury due to harmful intent.
73
Property safety
Very Unsafe
Likelihood of theft.
11
Political safety
Risky
Potential for infringement of political rights or political unrest.
50
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
41
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
61
Overall Crime index
High
An average rating of the crime categories
61 out of 100
Property crime severity
High
66
Mugging or robbery 67/100
Car theft 60/100
Car break-ins 69/100
Home break-ins 52/100
Violent crime severity
High
71
Physical attacks 57/100
Racism or religion motivated attacks 21/100
Other crime severity
High
73
Insult or harassment in public 43/100
Corruption or bribery 77/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $1.2
Coffee
$1.4 - $4.6
Beer 0.5L
$0.9 - $2.3
Meal, inexpensive restaurant
$4.6 - $13.8
Public transport, one-way ticket
$0.2 - $0.9
Taxi 1km (normal tariff)
$2.3 - $4.6
Meal for 2 people, mid-range restaurant, three-course
$23 - $73.8
Bottle of mid-range wine
$6.5 - $18.4
McMeal at McDonalds
$6 - $6.9
Coke/Pepsi 0.33L
$0.7 - $1.8
Public transport, monthly pass
$21.5
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$13.8 - $23
Fitness club, monthly fee
$18.4 - $32.3
Weather In San Salvador
°C
°F
Precipitation In San Salvador
mm
in
Air Quality
Unhealthy
PM2.527
PM1059
79
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 13:00
Children welcome
No pets or service animals