Dar Es Salaam Serena Hotel, located in Tanzania's bustling city of Dar es Salaam, is a well-reviewed accommodation choice among travelers. Its strategic location, quality services, and amenities contribute to its popularity. However, like any establishment, it also receives critique on various aspects. Below are some highlighted points based on user reviews.
1/5
Safety index
51 out of 100
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Business
Luxury
Spa
Dar Es Salaam Serena Hotel
8.4
(264 ratings)
Dar es-Salaam, Tanzania -
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630 m Julius Nyerere International Conference Centre
1.26 km Zanzibar Ferry Terminal
1.5 km Kariakoo Market
Hotel Overview
Hotel highlights
Food
Atmosphere
Breakfast
- Ambience and Location: Situated in a serene area, the hotel offers a peaceful environment despite being in the heart of the city, making it an urban oasis.
- Quality of Service: Staff members are often praised for their professionalism and friendliness, enhancing guest experiences significantly.
- Room Comfort and Cleanliness: Rooms are appreciated for their comfort and maintained cleanliness, providing a relaxing stay.
- Facilities: The hotel boasts a range of high-quality facilities, including a swimming pool and fitness center, for leisure and health.
- Dining Options: Diverse and delicious dining experiences are reported, with various cuisines available for guests to enjoy.
Area for improvement
- Price: Some guests find the pricing on the higher side, making it less accessible for all budgets.
- Internet Connectivity: Issues with Wi-Fi strength and connectivity have been a point of contention for some visitors.
- Noise Levels: Despite its serene location, noise from outside events or the surrounding area can sometimes disturb guests.
- Room Service Timing: Delays in room service have been reported, causing inconvenience to guests expecting timely service.
- Maintenance Issues: Minor maintenance problems in rooms and facilities were noticed by some guests, though they are generally resolved quickly.
Amenities
Pool
Breakfast included
Spa
Free WiFi
Housekeeping
Room service
Parking included
Laundry
Related hotel videos
8.4RateScore
Total 264 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
expedia
264 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Breakfast
Business
Location
Fitness
Bar
Cleanliness
Amenities
Restaurant
Pool
Nature
Sleep
Gym
Family
Couples
Nightlife
Parking
Bathroom
Wi-Fi
Transit
Wellness
Spa
Air Conditioning
Food was mentioned 223 times
8% Negative90% Positive
Reviews based on Food
Sinem Merve Arslan6 months ago
5/5
I love their buffet. It doesn't matter breakfast, lunch or dinner. The food is amazing! The staff is really friendly and helpful. The hotel itself is so good, you don't have to go out for anything.
Elvin Prasad10 months ago
5/5
Great customer service. Very friendly service. Rooms are clean and spacious. Although it's a very old hotel but it gives a very royal feeling to it. Very delicious food, international cuisine in room service. I'm definitely recommending this to everyone who comes to Dar es Salaam.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 230
Number of floors 7
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
12Download
53Upload
37Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
63 out of 100
Safe
Nighttime safety
31 out of 100
Unsafe
Dar es-Salaam safety index
51
Overall Safety Index
Risky
An average rating of the six safety categories
51 out of 100
Women safety
Unsafe
Likelihood of inappropriate behavior against women.
33
Physical safety
Safe
Likelihood of injury due to harmful intent.
75
Property safety
Unsafe
Likelihood of theft.
26
Political safety
Unsafe
Potential for infringement of political rights or political unrest.
30
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
41
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
57
Overall Crime index
Moderate
An average rating of the crime categories
57 out of 100
Property crime severity
High
62
Mugging or robbery 62/100
Car theft 44/100
Car break-ins 70/100
Home break-ins 56/100
Violent crime severity
Moderate
57
Physical attacks 50/100
Racism or religion motivated attacks 32/100
Other crime severity
Moderate
60
Insult or harassment in public 42/100
Corruption or bribery 84/100
Drug problem 49/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.2 - $0.5
Coffee
$0.7 - $4.7
Beer 0.5L
$0.7 - $1.8
Meal, inexpensive restaurant
$0.9 - $3.6
Public transport, one-way ticket
$0.2 - $0.9
Taxi 1km (normal tariff)
$1.1 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$16.3 - $36.2
Bottle of mid-range wine
$3.6 - $10.8
McMeal at McDonalds
$5.4 - $9
Coke/Pepsi 0.33L
$0.2 - $0.7
Public transport, monthly pass
$4.5 - $54.2
Gasoline (1 liter)
$0.9 - $1.2
Mobile phone monthly plan
$10.8 - $10.8
Fitness club, monthly fee
$18.1 - $72.3
Weather In Dar es-Salaam
°C
°F
Precipitation In Dar es-Salaam
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 00:00
Check out until 10:00
Children welcome
No pets