The Hilton Garden Inn in Kampala is well-regarded by most guests, offering a pleasant and convenient stay for visitors. This hotel is often praised for its comfortable accommodations, friendly staff, and various amenities that cater to both business and leisure travelers.
1/5
Safety index
47 out of 100
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Business
Hilton Garden Inn Kampala
8.2
(427 ratings)
Kampala, Uganda -
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280 m Uganda National Museum
280 m The Acacia Mall
1.05 km Mulago National Specialized Hospital
Hotel Overview
Hotel highlights
Atmosphere
Food
Cleanliness
- Location: Centrally located, making it easy for guests to access various attractions and business centers.
- Comfortable Rooms: Guests appreciate the comfortable and well-maintained rooms.
- Friendly Staff: The staff is consistently highlighted for their attentiveness and willingness to assist.
- Great Food: The hotel's dining options receive praise for the quality and variety of food offered.
- Amenities: A range of amenities such as a fitness center and pool are appreciated by guests seeking relaxation and exercise.
Area for improvement
- Price: Some guests find the hotel's pricing to be on the higher side compared to other options in the area.
- Internet Issues: Occasional complaints about the reliability and speed of the internet connection.
- Noise: Noise pollution from the surroundings or the hotel's events can sometimes disturb guests.
- Parking: Limited parking space can be a concern for guests traveling with vehicles.
- Room Service: Delays or inconsistencies in room service have been reported by some guests.
Amenities
Grocery/Convenience store
Pool
Breakfast available
Gym
Free WiFi
Laundry
Parking included
Housekeeping
Related hotel videos
8.2RateScore
Total 427 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.1
8.6
booking
339 Reviews
8.1 / 10
expedia
88 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Cleanliness
Location
Business
Breakfast
Parking
Amenities
Accessibility
Bathroom
Fitness
Restaurant
Wi-Fi
Gym
Bar
Sleep
Food was mentioned 51 times
16% Negative82% Positive
Reviews based on Food
Nikhil Tailor6 months ago
5/5
I recently visited with 13 memebers of my family and we had a great experience at the hotel. The rooms were clean and comfortable. We all ate at the hotel and really enjoyed the selection of food available. Want to leave a special note for the dining staff who accommodated us exceptionally well. The F&B Manager Das and his team really took care of us for dinner and drinks. We felt so comfortable that we ended up booking one more night for our final night in Uganda. Thank you team and highlight recommend!
Nebiyou Worku6 months ago
3/5
The room was excellent. The location was prime. But, the food was not good. Service was inconsistent. Some staff were really good. But one or two were actually rude (eg. Hanging up the phone in the middle of a sentence). Overall, you have that feeling that staff are a bit dis-engaged.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 96
Number of floors 6
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
14Download
16Upload
19Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
74 out of 100
Safe
Nighttime safety
34 out of 100
Unsafe
Kampala safety index
47
Overall Safety Index
Risky
An average rating of the six safety categories
47 out of 100
Women safety
Unsafe
Likelihood of inappropriate behavior against women.
31
Physical safety
Risky
Likelihood of injury due to harmful intent.
60
Property safety
Risky
Likelihood of theft.
49
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
14
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
37
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
93
55
Overall Crime index
Moderate
An average rating of the crime categories
55 out of 100
Property crime severity
Moderate
58
Mugging or robbery 61/100
Car theft 55/100
Car break-ins 65/100
Home break-ins 58/100
Violent crime severity
Moderate
57
Physical attacks 49/100
Racism or religion motivated attacks 26/100
Other crime severity
High
61
Insult or harassment in public 34/100
Corruption or bribery 91/100
Drug problem 40/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.9
Coffee
$0.9 - $5.4
Beer 0.5L
$0.7 - $1.2
Meal, inexpensive restaurant
$1.4 - $3.1
Public transport, one-way ticket
$0.5 - $1.2
Taxi 1km (normal tariff)
$0.2 - $0.5
Meal for 2 people, mid-range restaurant, three-course
$18.8 - $42.3
Bottle of mid-range wine
$4.7 - $14.1
McMeal at McDonalds
$4.7 - $8.2
Coke/Pepsi 0.33L
$0.2 - $1.2
Public transport, monthly pass
$37.6 - $70.5
Gasoline (1 liter)
$1.2 - $1.5
Mobile phone monthly plan
$11.8 - $11.8
Fitness club, monthly fee
$23.5 - $82.3
Weather In Kampala
°C
°F
Precipitation In Kampala
mm
in
Air Quality
Unhealthy
PM2.5104
PM10170
78
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets