The Peninsula Chicago is a highly acclaimed hotel that has received praise for its exceptional service, luxurious amenities, and prime location in the heart of the city. Guests often highlight its elegant decor, refined dining options, and the personalized attention from staff as key factors to their memorable stay. While many reviews are positive, some guests have mentioned areas where improvements could be made.
1/5
![Image of The Peninsula Chicago](https://i.travelapi.com/lodging/1000000/590000/581300/581213/f1144862_z.jpg)
![Image of The Peninsula Chicago](https://i.travelapi.com/lodging/1000000/590000/581300/581213/bbac06a5_z.jpg)
![Image of The Peninsula Chicago](https://i.travelapi.com/lodging/1000000/590000/581300/581213/2ecd574c_z.jpg)
![Image of The Peninsula Chicago](https://i.travelapi.com/lodging/1000000/590000/581300/581213/dff8f7c4_z.jpg)
![Image of The Peninsula Chicago](https://i.travelapi.com/lodging/1000000/590000/581300/581213/bfcb4570_z.jpg)
Safety index
84 out of 100
Show All Photos
The Peninsula Chicago
9.7
(1,174 ratings)
Chicago, United States -
Nearby Michigan Avenue
140 m Northwestern Memorial Hospital
350 m Water Tower Place
Hotel Overview
Hotel highlights
Food
Bar
Location
- Outstanding Service: Guests rave about the attentive and personalized service received during their stay.
- Elegant Decor: The hotel's interior design and luxurious accommodations are consistently praised.
- Prime Location: Its central location provides easy access to local attractions, shopping, and dining options.
- Refined Dining: The on-site dining options are noted for their quality and variety, offering a memorable culinary experience.
- Wellness Amenities: The spa and fitness facilities are highlighted for their quality and contribute to the overall luxurious experience.
Area for improvement
- Price Range: Some find the hotel's rates to be on the higher side, impacting its accessibility for all.
- Room Availability: Peak times can lead to challenges in securing preferred room types, due to high demand.
- Noise Level: Despite the hotel's efforts, some guests have noted that noise from the surroundings can be an issue.
- WiFi Service: A few reviewers have mentioned difficulties with the reliability and speed of the WiFi service.
- Parking Convenience: The convenience and cost of parking have been points of criticism by some guests.
Amenities
Babysitting
Extra beds/cribs
Breakfast available
Pool
![Spa](/_next/image?url=https%3A%2F%2Fstorage.googleapis.com%2Fratepunk-premium-strapi.appspot.com%2Fcherry_blossom_423bf40f68%2Fcherry_blossom_423bf40f68.png&w=32&q=75)
Spa
Parking available
![Pet friendly](/_next/image?url=https%3A%2F%2Fstorage.googleapis.com%2Fratepunk-premium-strapi.appspot.com%2Fdog2_8dbb5bdb4f%2Fdog2_8dbb5bdb4f.png&w=32&q=75)
Pet friendly
Free WiFi
Related hotel videos
RateScore
Total 1,174 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
202 Reviews
9.4 / 10
expedia
972 Reviews
9.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Bar
Location
Atmosphere
Breakfast
Amenities
Wellness
Cleanliness
Spa
Sleep
Fitness
Family
Restaurant
Couples
Bathroom
Business
Nightlife
Entertainment
Accessibility
Pool
Parking
Nature
Gym
Transit
Food was mentioned 199 times
Reviews based on Food
The PenInsula Chicago is perfectly located, right on the Magnificent Mile. My City View suite, with generous footprint, was fit for a King. An elegant living room was outfitted with chairs, circular black tables and a sofa backed by a floor-to-ceiling mural. Exceptional features included large windows promoting Michigan Avenue views and tablet technology that let me control lighting, temperature, curtains and even the 'do not disturb' sign amongst other functions. The bath was marbleized, huge and comes with a TV near the soaking tub. The Peninsula has created many delicious culinary experiences from a Lobby Lounge to the Shanghai Terrace and the Z Bar to the Cafe. The European Cafe and Wine Bar with a bistro-inspired somewhat grab-n-go style is open for breakfast & lunch, Wednesdays to Sundays, and serves items that cater to this category of eatery. The Lobby Lounge serves up contemporary food fare and is home to the hotel's popular brunch, classy high tea and outstanding menu items from filet mignon to scallops. The Z bar, a rooftop terrace, provides elaborate views of the cityscape, innovative handcrafted cocktails & menu items. The Shanghai Terrace serves up authentic Cantanese food .......I thoroughly enjoyed a dim sun lunch here. This hotel can boast of a gorgeous spa which is armed with a bevy of treatments ranging from a Stone Message to a Deep Cleansing Facial. The spa is enhanced by an indoor half-Olympic length swimming pool surrounded by floor-to-ceiling windows offering comprehensive city views, a relaxing lounge with a fireplace and a fully equipped fitness center & yoga studio.||||So, if you are looking for luxe level amenities, pampering service and superb shopping at your front door...................then try the ..................Peninsula Chicago........||...........grand elegance.
I have stayed 3 times in one year at The Peninsula Chicago. I have stayed at other hotels in Chicago through the years but The Peninsula Chicago is the BEST! The rooms are perfectly appointed and are very large and comfortable. I love the separate dressing area. The tablets worked perfectly for adjusting the lighting, temperature and television. I wish to pay a huge compliment to Jeni at the Front Desk. Jeni checked me in and was extremely gracious. Every time I saw Jeni she greeted me warmly by name, and was extremely gracious checking me out. She is a credit to The Peninsula Hotels. I enjoyed a delicious dinner at Shanghai Terrace. The cuisine was delicious, and the staff was very friendly and attentive. They even boxed up my leftover food so I was able to enjoy it as a late night snack. Maybe one suggestion: could omelettes be added to the breakfast menu in The Lobby?
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 339
Number of floors 20
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
183Upload
64Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
56 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Chicago safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
69
Physical safety
Safe
Likelihood of injury due to harmful intent.
80
Property safety
Safe
Likelihood of theft.
70
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
84
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
High
An average rating of the crime categories
66 out of 100
Property crime severity
High
69
Mugging or robbery 64/100
Car theft 56/100
Car break-ins 65/100
Home break-ins 56/100
Violent crime severity
High
72
Physical attacks 62/100
Racism or religion motivated attacks 48/100
Other crime severity
High
78
Insult or harassment in public 61/100
Corruption or bribery 71/100
Drug problem 71/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.1 - $4.5
Coffee
$2.7 - $8.4
Beer 0.5L
$1.6 - $4.9
Meal, inexpensive restaurant
$13.6 - $45.4
Public transport, one-way ticket
$2 - $2.7
Taxi 1km (normal tariff)
$2 - $4.5
Meal for 2 people, mid-range restaurant, three-course
$59 - $181.5
Bottle of mid-range wine
$8.2 - $22.7
McMeal at McDonalds
$8.9 - $13.6
Coke/Pepsi 0.33L
$2.1 - $4.5
Public transport, monthly pass
$68.1 - $104.4
Gasoline (1 liter)
$0.8 - $1.3
Mobile phone monthly plan
$36.3 - $90.8
Fitness club, monthly fee
$27.2 - $158.8
Weather In Chicago
Precipitation In Chicago
Air Quality
Moderate
PM2.512
PM1022
45
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)