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Image of The Peninsula Chicago
Image of The Peninsula Chicago
Image of The Peninsula Chicago
Image of The Peninsula Chicago
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1/5

Image of The Peninsula Chicago
Image of The Peninsula ChicagoImage of The Peninsula ChicagoImage of The Peninsula ChicagoImage of The Peninsula Chicago

Safety index

84 out of 100

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Safe area tag

Safe area

Business

Business

Eco-certified

Family

Family

Luxury

Luxury

Pet-friendly

Spa

Spa

Shopping

Shopping

The Peninsula Chicago

Rating icon

9.7

Excellent (1,174 ratings)

Chicago, United States - 

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Nearby Michigan Avenue

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140 m Northwestern Memorial Hospital

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350 m Water Tower Place

Hotel Overview

The Peninsula Chicago is a highly acclaimed hotel that has received praise for its exceptional service, luxurious amenities, and prime location in the heart of the city. Guests often highlight its elegant decor, refined dining options, and the personalized attention from staff as key factors to their memorable stay. While many reviews are positive, some guests have mentioned areas where improvements could be made.

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Hotel highlights

Food

Bar

Location

  1. Outstanding Service: Guests rave about the attentive and personalized service received during their stay.
  2. Elegant Decor: The hotel's interior design and luxurious accommodations are consistently praised.
  3. Prime Location: Its central location provides easy access to local attractions, shopping, and dining options.
  4. Refined Dining: The on-site dining options are noted for their quality and variety, offering a memorable culinary experience.
  5. Wellness Amenities: The spa and fitness facilities are highlighted for their quality and contribute to the overall luxurious experience.
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Area for improvement

  1. Price Range: Some find the hotel's rates to be on the higher side, impacting its accessibility for all.
  2. Room Availability: Peak times can lead to challenges in securing preferred room types, due to high demand.
  3. Noise Level: Despite the hotel's efforts, some guests have noted that noise from the surroundings can be an issue.
  4. WiFi Service: A few reviewers have mentioned difficulties with the reliability and speed of the WiFi service.
  5. Parking Convenience: The convenience and cost of parking have been points of criticism by some guests.

Amenities

Babysitting

Babysitting

Extra beds/cribs

Breakfast available

Breakfast available

Pool

Spa

Spa

Parking available

Parking available

Pet friendly

Pet friendly

Free WiFi

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Related hotel videos

Score icon9.7

RateScore

Total 1,174 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.4

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9.8

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booking

202 Reviews

9.4 / 10

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expedia

972 Reviews

9.8 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Food

Bar

Location

Atmosphere

Breakfast

Amenities

Wellness

Cleanliness

Spa

Sleep

Fitness

Family

Restaurant

Couples

Bathroom

Business

Nightlife

Entertainment

Accessibility

Pool

Parking

Nature

Gym

Transit

Food was mentioned 199 times

9% Negative84% Positive

Reviews based on Food

User image
Room-in-my-suitcase7 months ago

The PenInsula Chicago is perfectly located, right on the Magnificent Mile. My City View suite, with generous footprint, was fit for a King. An elegant living room was outfitted with chairs, circular black tables and a sofa backed by a floor-to-ceiling mural. Exceptional features included large windows promoting Michigan Avenue views and tablet technology that let me control lighting, temperature, curtains and even the 'do not disturb' sign amongst other functions. The bath was marbleized, huge and comes with a TV near the soaking tub. The Peninsula has created many delicious culinary experiences from a Lobby Lounge to the Shanghai Terrace and the Z Bar to the Cafe. The European Cafe and Wine Bar with a bistro-inspired somewhat grab-n-go style is open for breakfast & lunch, Wednesdays to Sundays, and serves items that cater to this category of eatery. The Lobby Lounge serves up contemporary food fare and is home to the hotel's popular brunch, classy high tea and outstanding menu items from filet mignon to scallops. The Z bar, a rooftop terrace, provides elaborate views of the cityscape, innovative handcrafted cocktails & menu items. The Shanghai Terrace serves up authentic Cantanese food .......I thoroughly enjoyed a dim sun lunch here. This hotel can boast of a gorgeous spa which is armed with a bevy of treatments ranging from a Stone Message to a Deep Cleansing Facial. The spa is enhanced by an indoor half-Olympic length swimming pool surrounded by floor-to-ceiling windows offering comprehensive city views, a relaxing lounge with a fireplace and a fully equipped fitness center & yoga studio.||||So, if you are looking for luxe level amenities, pampering service and superb shopping at your front door...................then try the ..................Peninsula Chicago........||...........grand elegance.

User image
Ellen O9 months ago

I have stayed 3 times in one year at The Peninsula Chicago. I have stayed at other hotels in Chicago through the years but The Peninsula Chicago is the BEST! The rooms are perfectly appointed and are very large and comfortable. I love the separate dressing area. The tablets worked perfectly for adjusting the lighting, temperature and television. I wish to pay a huge compliment to Jeni at the Front Desk. Jeni checked me in and was extremely gracious. Every time I saw Jeni she greeted me warmly by name, and was extremely gracious checking me out. She is a credit to The Peninsula Hotels. I enjoyed a delicious dinner at Shanghai Terrace. The cuisine was delicious, and the staff was very friendly and attentive. They even boxed up my leftover food so I was able to enjoy it as a late night snack. Maybe one suggestion: could omelettes be added to the breakfast menu in The Lobby?

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Jan, 2024Now

General Info

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Total number of rooms 339

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Number of floors 20

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

11

Download

183

Upload

64

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Michigan Avenue

Nearby

Northwestern Memorial Hospital

140 m

Water Tower Place

350 m

Chicago Riverwalk

910 m

Millennium Park

1.19 km

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Getting around

Chicago Station (Red Line)

350 m

Millennium Station

1.19 km

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Airports Nearby

Chicago O'Hare Intl. Airport (ORD)

18.5 km

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Restaurants

Starbucks

210 m

Goose Island Beer Co.

280 m

Gino's East

140 m

Chick-Fil-A

210 m

Giordano's

Nearby

Street View

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Daytime safety

56 out of 100

Risky

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Nighttime safety

26 out of 100

Unsafe

Chicago safety index

Safety

Crime

84

Overall Safety Index

Very Safe

An average rating of the six safety categories

84 out of 100

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Women safety

Safe

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Likelihood of inappropriate behavior against women.

lowhigh

69

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Physical safety

Safe

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Likelihood of injury due to harmful intent.

lowhigh

80

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Property safety

Safe

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Likelihood of theft.

lowhigh

70

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Political safety

Very Safe

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Potential for infringement of political rights or political unrest.

lowhigh

84

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LGBTQ safety

Very Safe

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Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

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100

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Medical safety

Very Safe

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Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

66

Overall Crime index

High

An average rating of the crime categories

66 out of 100

Property crime severity

High

69

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Mugging or robbery  64/100

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Car theft  56/100

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Car break-ins  65/100

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Home break-ins  56/100

Violent crime severity

High

72

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Physical attacks  62/100

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Racism or religion motivated attacks  48/100

Other crime severity

High

78

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Insult or harassment in public  61/100

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Corruption or bribery  71/100

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Drug problem  71/100

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$1.1 - $4.5

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Coffee

$2.7 - $8.4

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Beer 0.5L

$1.6 - $4.9

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Meal, inexpensive restaurant

$13.6 - $45.4

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Public transport, one-way ticket

$2 - $2.7

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Taxi 1km (normal tariff)

$2 - $4.5

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Meal for 2 people, mid-range restaurant, three-course

$59 - $181.5

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Bottle of mid-range wine

$8.2 - $22.7

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McMeal at McDonalds

$8.9 - $13.6

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Coke/Pepsi 0.33L

$2.1 - $4.5

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Public transport, monthly pass

$68.1 - $104.4

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Gasoline (1 liter)

$0.8 - $1.3

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Mobile phone monthly plan

$36.3 - $90.8

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Fitness club, monthly fee

$27.2 - $158.8

Weather In Chicago

°C
°F

Precipitation In Chicago

mm
in

Air Quality

Moderate

PM2.512

PM1022

45

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Slight concern for sensitive groups. Most can continue outdoor activities.

Drinkable Water Quality

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Fair

Water may have some problems, not recommended for daily consumption.

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

Pets welcome (restrictions apply)

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