The Royal Sonesta Chicago River North is a well-regarded hotel situated in a prime location, which garners positive feedback for its outstanding services and luxurious amenities. Guests often appreciate the establishment's commitment to providing a memorable and comfortable stay. Below are some of the praised features and areas for improvement based on user reviews.
1/5
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Safety index
77 out of 100
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The Royal Sonesta Chicago River North
8.4
(2,004 ratings)
Chicago, United States -
Nearby State Street
280 m Michigan Avenue
490 m Chicago Riverwalk
Hotel Overview
Hotel highlights
Location
Cleanliness
Bar
- Location: Centrally located, offering easy access to popular attractions and business centers.
- Staff Service: Professional and friendly staff who go above and beyond to ensure guest satisfaction.
- Room Comfort: Spacious and well-appointed rooms providing a comfortable stay.
- View: Breathtaking views of the surrounding cityscape from various rooms.
- Cleanliness: High standards of cleanliness and hygiene maintained throughout the hotel.
Area for improvement
Kitchen
Accessibility
Wi-Fi
- Noise Level: Some guests report noise disturbances from the surrounding area and within the hotel.
- Price: Some visitors find the pricing to be on the higher side compared to other options.
- Room Availability: High demand can lead to difficulties in securing room bookings, especially during peak seasons.
- Wi-Fi Connectivity: Issues with Wi-Fi strength and connectivity have been mentioned by some guests.
- Parking: Limited parking availability and high parking fees are concerns for those traveling with vehicles.
Amenities
Extra beds/cribs
Pool
![Pet friendly](/_next/image?url=https%3A%2F%2Fstorage.googleapis.com%2Fratepunk-premium-strapi.appspot.com%2Fdog2_8dbb5bdb4f%2Fdog2_8dbb5bdb4f.png&w=32&q=75)
Pet friendly
Air conditioning
Free WiFi
Laundry
Restaurant
Bar
Related hotel videos
RateScore
Total 2,004 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,006 Reviews
8.4 / 10
expedia
998 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Bar
Food
Amenities
Bathroom
Atmosphere
Sleep
Fitness
Pool
Parking
Breakfast
Kitchen
Business
Gym
Wellness
Pets
Couples
Spa
Transit
Restaurant
Accessibility
Family
Hot Tub
Wi-Fi
Nightlife
Nature
Air Conditioning
Entertainment
Location was mentioned 268 times
Reviews based on Location
My fiancé and I came this week to celebrate our engagement and his birthday!! The staff was friendly and room was clean and really nice. Great view and the hot tub was everything! It was the perfect location to everything we were looking to do, as well. Special shoutout to Josh (thank you for everything) and Nancy for making us feel so welcome throughout our stay!! Even gave us a bottle of wine to celebrate!! Also JD the bartender was awesome!! Provided us with a list of must checkouts in the city. They're all the best!! Only downfall was the kitchen taking the quac and chips off the menu. It was delicious. It's the hospitality for us!! We will definitely be back to visit!
This is such a good hotel. I hate not giving it anything other than 5 stars. The service was really good. I enjoyed my stay at the place. I would absolutely recommend staying to anyone. They need to work on the cleanliness of the rooms, however. It was such a beautiful room, but there were too many "little spots" to ignore. It's the only thing I can say against the hotel, but it's such a big thing, that it cannot go ignored. Maybe I stayed at a room that was just not on the right side of being clean. All that being said, I'd definitely give it another chance. It's a beautiful and cozy hotel.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 261
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
8Download
152Upload
30Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
56 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Chicago safety index
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
79
Physical safety
Safe
Likelihood of injury due to harmful intent.
70
Property safety
Unsafe
Likelihood of theft.
34
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
81
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
High
An average rating of the crime categories
66 out of 100
Property crime severity
High
69
Mugging or robbery 64/100
Car theft 56/100
Car break-ins 65/100
Home break-ins 56/100
Violent crime severity
High
72
Physical attacks 62/100
Racism or religion motivated attacks 48/100
Other crime severity
High
78
Insult or harassment in public 61/100
Corruption or bribery 71/100
Drug problem 71/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.1 - $4.5
Coffee
$2.7 - $8.4
Beer 0.5L
$1.6 - $4.9
Meal, inexpensive restaurant
$13.6 - $45.4
Public transport, one-way ticket
$2 - $2.7
Taxi 1km (normal tariff)
$2 - $4.5
Meal for 2 people, mid-range restaurant, three-course
$59 - $181.5
Bottle of mid-range wine
$8.2 - $22.7
McMeal at McDonalds
$8.9 - $13.6
Coke/Pepsi 0.33L
$2.1 - $4.5
Public transport, monthly pass
$68.1 - $104.4
Gasoline (1 liter)
$0.8 - $1.3
Mobile phone monthly plan
$36.3 - $90.8
Fitness club, monthly fee
$27.2 - $158.8
Weather In Chicago
Precipitation In Chicago
Air Quality
Moderate
PM2.512
PM1022
45
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)