Trump International Hotel & Tower Chicago

Nile Livesey (Scolirk)8 months ago

5/5

We had a great experience staying here, but truthfully we haven’t stayed at any other 5 star hotels so I can only compare it to 4 star accommodations. First off the staff were very friendly and accommodating. We got some great advice and suggestions from our front desk check in representative, with some excellent tour recommendations. Valet was also good with our car, no issues there. Rooms were very large and spacious, well laid out on the spa floor with good views of the city. Carpet was very plush and comfortable to walk bare foot on. The bed was also comfortable, with a pull out sofa bed too. Power operated curtains and dimmable lights were a great touch. We didn’t hear any other guests during our time in the room, just the usual city sounds out the window. It’s important to know that everything is expensive, so buckle up. The mini fridge had cokes at $8 a bottle, beer from $12 a bottle, and other beverages with at least a 2x mark up. Snacks like chocolate bars or chips were between $12 and $25 dollars, so not worth it. Water bottles were around $8 each so it was better getting our own elsewhere. Basic wifi is free but faster speeds are on a per-day cost. Normal speed was fine enough for us. Plenty of USB and power outlets throughout the room for charging. The smart TV worked well enough, was able to stream my phone to it once but it didn’t work after that. The spa-inspired washroom was part of the reason we went with the upgrade to this room. Dual vanity, large soaker tub, separate shower, and toilet room. There’s a TV built into the mirror which was a nice plus. The glass door to the toilet wasn’t levelled properly so it wouldn’t stay closed, we had to put a towel on the floor to keep it closed. There were small blemishes that didn’t really take away from the experience, I understand it’s still a hotel and guests often don’t take care of things. There was a stain near the door on the carpet, one of the drawers for the tv stand was broken, and the lights were a bit glitchy, with one of the switches being pressed into the wall. The pool and gym was very high end, honestly I felt out of place. It’s shared with the residents who live in the tower so I felt I was encroaching on their amenities. Gym was large with awesome views of the city, with plenty of machinery to use. The change rooms were huge with plenty of on-site secure lockers to put belongings. Steam room and sauna were in there along with showers and washrooms. Through there was the large 3 lane pool with awesome views again of the city. Overall we were very happy with our stay, and would consider coming back to this hotel again as the service was great. It’s centrally located within walking distance to a considerable amount of things to do in the city with taxis readily available across the street at all hours of the day.