DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside, based on user reviews, seems to offer a comfortable and convenient stay for visitors to the area. Guests generally appreciate the hotel's location, amenities, and services, although there are some areas where improvement is desired. Below are the top points of praise and criticism gathered from various reviews.
1/5
Safety index
77 out of 100
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Safe area
Business
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
7.3
(1,462 ratings)
Cleveland, United States -
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560 m Rock and Roll Hall of Fame
630 m Huntington Convention Center of Cleveland
770 m Cleveland Browns Stadium
Hotel Overview
Hotel highlights
Location
Bar
Atmosphere
- Location: Situated near many attractions, making it convenient for sightseeing and exploring the city.
- Welcoming Staff: Employees are often mentioned for their friendliness and helpfulness towards guests.
- Cleanliness: The hotel and rooms are regularly commended for being clean and well-maintained.
- Comfortable Rooms: Guests frequently note the comfort of the rooms, particularly the beds.
- Amenities: The availability of facilities such as a swimming pool and fitness center adds value to the guest experience.
Area for improvement
Bathroom
Accessibility
Kitchen
- Parking Challenges: Limited or expensive parking options nearby can be a downside for visitors with vehicles.
- Room Noise: Some guests have reported issues with noise from neighboring rooms or the outside.
- Wi-Fi Connectivity: Problems with internet service speed and connectivity have been a frustration for some guests.
- Cost of Extras: Charges for additional services, such as breakfast or in-room amenities, are seen as high by some visitors.
- Older Facilities: Parts of the hotel, including some amenities, could benefit from updates or renovations.
Amenities
Microwave
Breakfast available
Parking available
Free WiFi
Restaurant
Bar
Air conditioning
Gym
Related hotel videos
7.3RateScore
Total 1,462 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.0
7.4
booking
516 Reviews
7.0 / 10
expedia
946 Reviews
7.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Bathroom
Sleep
Amenities
Bar
Breakfast
Parking
Food
Fitness
Transit
Atmosphere
Restaurant
Accessibility
Business
Entertainment
Kitchen
Air Conditioning
Pool
Nature
Family
Hot Tub
Nightlife
Couples
Wi-Fi
Gym
Cleanliness was mentioned 490 times
34% Negative62% Positive
Reviews based on Cleanliness
Mitchell Gerskup6 months ago
3/5
Pleasant enough stay, and the rooms were pretty clean where it counts. There were several issues though, which I would have attempted to resolve had we booked a longer stay, such as: - Several of the outlets and lights in the room didn't work - The shower body wash dispenser was empty - The shower curtains were a little old and mouldy - Some parking garage elevator buttons missing There were some minor things as well, like a missing tile in the bathroom and the room pen not working. The hotel is definitely in need of a bit of a face lift, and a thorough cleaning / power washing of the parking garage elevator and stairwells. The staff we interacted with were all very pleasant and helpful, and the room itself was comfortable and good enough for our purposes (single night stay as part of a road trip). The central location was also fantastic for us.
Kristina Zaremba7 months ago
5/5
We enjoyed a 2 night stay recently. Everything was incredibly clean, and the staff were helpful and friendly. Huge shout out to Carl, one of our shuttle drivers. He really took our trip from good to great. He was prompt for pick-ups and went out of his way to help us out during a mix-up with locations. We had a great time chatting during our drives and he definitely kept us laughing. The location of the hotel is great for visits to the Rock and Roll Hall of Fame and several top notch restaurants. We would certainly stay here again.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 379
Number of floors 17
Year Built 1974
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
139Upload
131Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
57 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Cleveland safety index
77
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
59
Physical safety
Safe
Likelihood of injury due to harmful intent.
78
Property safety
Risky
Likelihood of theft.
47
Political safety
Safe
Potential for infringement of political rights or political unrest.
80
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
64
Overall Crime index
High
An average rating of the crime categories
64 out of 100
Property crime severity
High
68
Mugging or robbery 62/100
Car theft 53/100
Car break-ins 62/100
Home break-ins 58/100
Violent crime severity
High
70
Physical attacks 61/100
Racism or religion motivated attacks 45/100
Other crime severity
High
73
Insult or harassment in public 61/100
Corruption or bribery 64/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.2 - $7.3
Beer 0.5L
$1.2 - $1.9
Meal, inexpensive restaurant
$9.2 - $22.9
Public transport, one-way ticket
$2.3 - $2.5
Meal for 2 people, mid-range restaurant, three-course
$45.8 - $82.4
Bottle of mid-range wine
$12.8 - $19.2
McMeal at McDonalds
$7.3 - $10.5
Coke/Pepsi 0.33L
$1.7 - $4.6
Public transport, monthly pass
$87 - $87
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$39.4 - $50.4
Weather In Cleveland
°C
°F
Precipitation In Cleveland
mm
in
Air Quality
Moderate
PM2.510
PM1020
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets