Metropolitan at The 9, a renowned hotel located in Cleveland, offers a unique blend of historical elegance and modern sophistication. Based on users' reviews, guests typically find their experience here to be memorable and distinctive, thanks to the hotel's attention to detail and commitment to service excellence.
1/5
Safety index
77 out of 100
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Safe area
Metropolitan at The 9, Autograph Collection
8.9
(853 ratings)
Cleveland, United States -
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280 m Progressive Field
280 m Rocket Mortgage FieldHouse
560 m JACK Cleveland Casino
Hotel Overview
Hotel highlights
Bar
Food
Location
- Unique Design and Ambiance: Guests appreciate the hotel's unique blend of contemporary and historic design elements, creating a memorable and stylish stay.
- Attentive and Friendly Staff: Many reviews highlight the staff's exceptional service, noting their willingness to go above and beyond to ensure a comfortable stay.
- Quality Dining Options: The hotel is praised for its high-quality dining experiences, with several options that cater to a variety of tastes and dietary needs.
- Comfortable and Spacious Rooms: The rooms are frequently described as comfortable and spacious, offering a welcoming environment for relaxation and rest.
- Prime Location: Its central location is particularly advantageous, making it easy for guests to explore local attractions and businesses.
Area for improvement
Parking
Kitchen
- Cost: A common concern among reviewers is the expense, with some finding the hotel to be quite pricey compared to other options.
- Noise Levels: Some guests have mentioned that noise can be an issue, particularly from the surrounding areas and within the hotel itself.
- Parking Challenges: The convenience of parking is often noted as a problem, with limited spaces and high fees being frequent points of contention.
- Wi-Fi Connectivity: Despite offering Wi-Fi, a number of guests have reported issues with connectivity and overall internet speed.
- Extra Fees: Additional fees for various services and amenities have been a source of frustration for some guests, feeling that these could be more transparent.
Amenities
Extra beds/cribs
Grocery/Convenience store
Breakfast available
Pet friendly
Parking available
Free WiFi
Air conditioning
Restaurant
Related hotel videos
8.9RateScore
Total 853 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
9.0
booking
163 Reviews
8.3 / 10
expedia
690 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Bar
Food
Location
Atmosphere
Cleanliness
Amenities
Bathroom
Parking
Sleep
Breakfast
Accessibility
Couples
Nightlife
Business
Kitchen
Family
Entertainment
Nature
Fitness
Restaurant
Transit
Pets
Gym
Wellness
Spa
Bar was mentioned 226 times
13% Negative81% Positive
Reviews based on Bar
Arrin Fisher6 months ago
5/5
Awesome hotel. Wish the valet park was a but less but whatever. Hotel itself is very nice. Huge rooms and very clean. Dog friendly hotel. Had a few pups in elevators with us so that was surprising at first. Great location also as we walked to many bars and food spots.
Dan Soeder8 months ago
5/5
My niece had her wedding here in early October. This place is upscale and very nice. She had planned the ceremony outside in the rooftop bar, but Cleveland weather brought rain and wind, so we ended up inside instead. The staff was very accommodating and flexible with the arrangements. The food at the banquet was quite good, and the labyrinth of bars inside the old bank vaults on the lower level is interesting. We did not stay in the hotel (too $$) but I heard the rooms were nice. I remember when I was in college at Cleveland State that this was an actual bank office building for Cleveland Trust. The transformation into a hotel is fascinating. The original 1906 bank building next door with an amazing rotunda is now a Heinen's supermarket.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 156
Number of floors 13
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
30Download
140Upload
109Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
57 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Cleveland safety index
77
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
59
Physical safety
Safe
Likelihood of injury due to harmful intent.
78
Property safety
Risky
Likelihood of theft.
47
Political safety
Safe
Potential for infringement of political rights or political unrest.
80
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
64
Overall Crime index
High
An average rating of the crime categories
64 out of 100
Property crime severity
High
68
Mugging or robbery 62/100
Car theft 53/100
Car break-ins 62/100
Home break-ins 58/100
Violent crime severity
High
70
Physical attacks 61/100
Racism or religion motivated attacks 45/100
Other crime severity
High
73
Insult or harassment in public 61/100
Corruption or bribery 64/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.2 - $7.3
Beer 0.5L
$1.2 - $1.9
Meal, inexpensive restaurant
$9.2 - $22.9
Public transport, one-way ticket
$2.3 - $2.5
Meal for 2 people, mid-range restaurant, three-course
$45.8 - $82.4
Bottle of mid-range wine
$12.8 - $19.2
McMeal at McDonalds
$7.3 - $10.5
Coke/Pepsi 0.33L
$1.7 - $4.6
Public transport, monthly pass
$87 - $87
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$39.4 - $50.4
Weather In Cleveland
°C
°F
Precipitation In Cleveland
mm
in
Air Quality
Moderate
PM2.510
PM1020
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
Pets welcome