The Westin Cleveland Downtown is a well-regarded hotel that generally receives positive feedback from guests. It is appreciated for its prime location, quality of services, and the amenities it offers, making it a popular choice for both leisure and business travelers. However, like any other accommodation, it has areas that some guests believe could use improvement.
1/5
Safety index
77 out of 100
Show All Photos
Safe area
Business
City
The Westin Cleveland Downtown
8.0
(1,365 ratings)
Cleveland, United States -
show on map
630 m Rock and Roll Hall of Fame
630 m Huntington Convention Center of Cleveland
840 m Progressive Field
Hotel Overview
Hotel highlights
Location
Cleanliness
Atmosphere
- Prime Location: Situated in the heart of the city, providing easy access to popular attractions and business districts.
- Comfortable Rooms: Guests have praised the comfort and cleanliness of the rooms, highlighting them as a key factor in their positive experience.
- Professional Staff: Many reviews highlight the friendly and professional demeanor of the staff, enhancing the overall guest experience.
- Amenities: The hotel offers a range of amenities, including a fitness center and dining options, which have been positively received.
- Scenic Views: Many rooms offer scenic views of the city, providing a beautiful backdrop to the stay.
Area for improvement
Bathroom
Wi-Fi
Kitchen
- Price Point: Some guests feel that the hotel's rates can be on the higher side compared to other options in the area.
- Parking Challenges: Parking can be difficult, with guests often mentioning the inconvenience and additional cost associated with it.
- Internet Connectivity: While available, some guests have reported issues with the internet speed and connectivity during their stay.
- Room Service: There have been occasional reports of delays or issues with room service, affecting the convenience factor.
- Facility Maintenance: A few guests have noted that certain areas of the hotel could benefit from better maintenance or updates.
Amenities
Extra beds/cribs
Breakfast available
Pet friendly
Parking available
Free WiFi
Restaurant
Bar
Air conditioning
Related hotel videos
8.0RateScore
Total 1,365 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.0
8.0
booking
527 Reviews
8.0 / 10
expedia
838 Reviews
8.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Parking
Amenities
Food
Sleep
Bathroom
Atmosphere
Bar
Business
Breakfast
Fitness
Wi-Fi
Couples
Kitchen
Nature
Gym
Accessibility
Nightlife
Restaurant
Family
Entertainment
Transit
Air Conditioning
Pets
Pool
Cleanliness was mentioned 339 times
25% Negative72% Positive
Reviews based on Cleanliness
GrandTour270306542487 months ago
Beds were extremely comfortable. Rooms were clean and quiet. Showers were warm and refreshing. Staff was friendly at the front desk and around the lobby. Being it was during the holidays, they had a hot chocolate bar with all kinds of fixings and cookies too!
Jennifer L6 months ago
The Westin is always a great place to stay! Marquise and Neiza were so helpful and accommodating during our stay! The rooms are clean and beds are so comfortable. The overall atmosphere is amazing! We will definitely stay here again.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 484
Number of floors 23
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
176Upload
148Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
57 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Cleveland safety index
77
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
59
Physical safety
Safe
Likelihood of injury due to harmful intent.
78
Property safety
Risky
Likelihood of theft.
47
Political safety
Safe
Potential for infringement of political rights or political unrest.
80
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
64
Overall Crime index
High
An average rating of the crime categories
64 out of 100
Property crime severity
High
68
Mugging or robbery 62/100
Car theft 53/100
Car break-ins 62/100
Home break-ins 58/100
Violent crime severity
High
70
Physical attacks 61/100
Racism or religion motivated attacks 45/100
Other crime severity
High
73
Insult or harassment in public 61/100
Corruption or bribery 64/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.2 - $7.3
Beer 0.5L
$1.2 - $1.9
Meal, inexpensive restaurant
$9.2 - $22.9
Public transport, one-way ticket
$2.3 - $2.5
Meal for 2 people, mid-range restaurant, three-course
$45.8 - $82.4
Bottle of mid-range wine
$12.8 - $19.2
McMeal at McDonalds
$7.3 - $10.5
Coke/Pepsi 0.33L
$1.7 - $4.6
Public transport, monthly pass
$87 - $87
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$39.4 - $50.4
Weather In Cleveland
°C
°F
Precipitation In Cleveland
mm
in
Air Quality
Moderate
PM2.510
PM1020
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome