Tru By Hilton Cleveland Midtown is a well-regarded hotel known for its unique blend of comfort and modern amenities. The feedback from guests highlights a variety of experiences, focusing on both the positive aspects and areas where there might be room for improvement.
1/5
Safety index
75 out of 100
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Safe area
Business
Tru By Hilton Cleveland Midtown
8.4
(2,544 ratings)
Cleveland, United States -
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910 m Agora Theater & Ballroom
1.5 km Cleveland Clinic
2 km Cleveland Museum of Art
Hotel Overview
Hotel highlights
Cleanliness
Breakfast
Location
- Staff Friendliness: Guests often praise the warm and welcoming staff who go above and beyond to ensure a pleasant stay.
- Cleanliness: Many reviews highlight the hotel's commitment to cleanliness, with rooms and common areas maintained to a high standard.
- Location: The hotel's location is frequently noted as convenient, offering easy access to local attractions and amenities.
- Modern Facilities: The modern aesthetic and up-to-date facilities of the hotel are particularly appreciated by guests looking for a contemporary stay experience.
- Breakfast Options: The variety and quality of breakfast options receive positive remarks, providing a good start to the day for guests.
Area for improvement
Kitchen
- Noise Levels: Some guests have mentioned that the hotel can be noisy, particularly in rooms facing busy streets.
- Parking Challenges: Finding parking near the hotel is sometimes described as challenging, which can be an inconvenience for those traveling by car.
- Room Size: A few guests find the room sizes to be smaller than expected, which might affect comfort for those staying longer or with more luggage.
- Limited Amenities: There are mentions of limited in-room amenities, which could be an area of improvement for enhanced guest satisfaction.
- Price Point: Some guests feel that the price point is a bit high for the value received, suggesting a desire for more competitive pricing or added value.
Amenities
Game room
Grocery/Convenience store
Breakfast included
Pet friendly
Parking included
Free WiFi
Laundry
Air conditioning
Related hotel videos
8.4RateScore
Total 2,544 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.6
booking
1,601 Reviews
8.3 / 10
expedia
943 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Location
Sleep
Bathroom
Restaurant
Amenities
Atmosphere
Parking
Accessibility
Bar
Kitchen
Family
Fitness
Food
Entertainment
Nightlife
Gym
Air Conditioning
Wi-Fi
Business
Transit
Cleanliness was mentioned 258 times
16% Negative79% Positive
Reviews based on Cleanliness
L Lockett7 months ago
4/5
I enjoyed my stay; however, my room could have been a little cleaner. The reason for my score is that housekeeping could have done a more thorough job of cleaning the room. I have to say the staff ALL that I came in contact with were pleasant, especially front desk attendant Latasha. She made me feel welcome every night I was there. The hospitality she displayed was remarkable. I love that the hotel has parking lot security watching over your vehicle at night; it made me feel at ease. The location was perfect—just a mile or so from downtown and not far from restaurants. I would continue to stay here on my visits to Cleveland.
Amy Tolbert6 months ago
5/5
Great room - simple with all the things you need for an overnight. Very happy with how clean it was. Service was wonderful and friendly for both front desk and cafe staff for breakfast.. I love Hilton for all those reasons. Plenty of free parking less than a mile from the clinic.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 115
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
83Download
70Upload
68Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
57 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Cleveland safety index
75
Overall Safety Index
Safe
An average rating of the six safety categories
75 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
50
Physical safety
Safe
Likelihood of injury due to harmful intent.
67
Property safety
Risky
Likelihood of theft.
54
Political safety
Safe
Potential for infringement of political rights or political unrest.
80
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
99
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
64
Overall Crime index
High
An average rating of the crime categories
64 out of 100
Property crime severity
High
68
Mugging or robbery 62/100
Car theft 53/100
Car break-ins 62/100
Home break-ins 58/100
Violent crime severity
High
70
Physical attacks 61/100
Racism or religion motivated attacks 45/100
Other crime severity
High
73
Insult or harassment in public 61/100
Corruption or bribery 64/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.2 - $7.3
Beer 0.5L
$1.2 - $1.9
Meal, inexpensive restaurant
$9.2 - $22.9
Public transport, one-way ticket
$2.3 - $2.5
Meal for 2 people, mid-range restaurant, three-course
$45.8 - $82.4
Bottle of mid-range wine
$12.8 - $19.2
McMeal at McDonalds
$7.3 - $10.5
Coke/Pepsi 0.33L
$1.7 - $4.6
Public transport, monthly pass
$87 - $87
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$39.4 - $50.4
Weather In Cleveland
°C
°F
Precipitation In Cleveland
mm
in
Air Quality
Moderate
PM2.510
PM1020
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome