La Quinta Inn & Suites by Wyndham Colorado Springs North

Naalzheeh Thompson6 months ago

1/5

We had to stay here because my little brother was in the hospital in Colorado Springs. the people at the front desk were very nice. the food for the breakfast was terrible. the sausage tasted like it had freezer burn, the eggs were dry and the coffee tasted like water. The swimming pool had dirt and bugs and it was very cloudy like it hadn't been serviced or cleaned in forever and it smelled like a sewer. There was trash on the floor in the pool area and dirty linens by the door that had been there the entire time we stayed. There was dog poop in front of the hotel sliding doors where you go to check in. (large Dog) and there was dog vomit by the silver trash cans and it looked like it had been there for several days. The carpets in the room hadn't been vacuumed and the bedspreads in our room had big tears on them. It is not our job to report that. Why is housekeeping putting on comforters, blankets or bedspreads with tears and rips on a bed. When it came to breakfast you could tell that nothing had been restocked. We were there for 3 days, and nothing had been switched out or replaced with fresh. The staff was very friendly but the time we were they were on their phone the entire time. Thank you for taking the time to read my review. I feel like the general manager or owner should go in and fix this hotel. It was awful.