Sonesta Denver Downtown is appreciated by many for its convenient location and hospitable environment, according to various user reviews. Guests have highlighted a range of features and experiences, showcasing both the hotel's strengths and areas where expectations fell short.
1/5
Safety index
73 out of 100
Show All Photos
Sonesta Denver Downtown
7.6
(2,236 ratings)
Denver, United States -
210 m Colorado Convention Center
210 m Paramount Theater
630 m Denver Art Museum
Hotel Overview
Hotel highlights
Location
Cleanliness
Bar
- Convenient Location: Situated in a prime spot, guests loved the easy access to local attractions.
- Friendly Staff: Many guests were impressed with the welcoming and helpful nature of the hotel staff.
- Clean Rooms: Cleanliness standards in the rooms were frequently praised, contributing to a comfortable stay.
- Comfortable Beds: The comfort of the beds was frequently mentioned, ensuring a good night's sleep for many guests.
- Good Value: Several guests found the hotel to offer good value for money, balancing cost with quality and service.
Area for improvement
Bathroom
Accessibility
Kitchen
- Outdated Decor: Some reviews indicated that the hotel could benefit from updates to its decor to enhance aesthetic appeal.
- Slow Wi-Fi: A notable number of guests experienced issues with the Wi-Fi speed, affecting their overall satisfaction.
- Noisy Rooms: Complaints about noise, either from the street or within the hotel itself, were common, disturbing the peace for several guests.
- Limited Amenities: The availability and variety of amenities were found lacking by some, suggesting room for improvement.
- Difficult Parking: Guests often mentioned parking as a challenge, citing issues with availability and convenience.
Amenities
Pool
Breakfast available
Pet friendly
Parking available
Free WiFi
Restaurant
Bar
Gym
Related hotel videos
RateScore
Total 2,236 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
713 Reviews
7.5 / 10
expedia
1,523 Reviews
7.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Sleep
Parking
Amenities
Bathroom
Bar
Fitness
Food
Accessibility
Breakfast
Atmosphere
Business
Pool
Restaurant
Kitchen
Transit
Air Conditioning
Entertainment
Nature
Gym
Wi-Fi
Nightlife
Family
Couples
Pets
Location was mentioned 440 times
Reviews based on Location
so i booked before reading reviews ...i was a bit comprehensive but went in with an open mind ... my stay was actually very pleasant ! my room was nice i guess nothing way too fancy , had a good view of the mountains and buildings . Ac/ heater worked prefect wasn't loud or nothing it did look outdated but it worked . No microwave but didn't bother me that much since we only stayed 3 days . 5$ for a bottle of water i guess it's the convenience that your paying for . they did let me know at check in that if i needed room service i had to tell them the nite before or the morning of but didn't really needed it since it was only a 3 day stay . wasn't noisy at all and we had guest on both sides of our room . the bed was good only thing i didn't like where the pillows they where big but that's just not to my liking my wife said she liked the pillows . $30 to park overnight maybe it should be free with your stay . the location was perfect ! close to 16th mall , restaurants, convention center , union station and many restaurants and bars . i did receive my deposit back 2 days after checking out . overall it was a good stay for me and my wife .
How does this hotel has any good reviews? When you pay almost $200 for one night stay, you expect something good in return. Everything except for the location was not pleasant about this. Good luck having a goodnight sleep with the loudest AC from 1950’s. The popcorn ceiling has years of filth stuck to it and shower was the worst. Not enough hot water or pressure. Not to mention body wash smelled horrible. No complimentary breakfast, it was $20/ person. (Don’t really care about this part but it bothered a little with $180/ night stay and no complimentary breakfast) No free parking so be ready to pay $47 for overnight parking. Very disappointed.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 380
Number of floors 21
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
76Upload
56Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
75 out of 100
Safe
Nighttime safety
46 out of 100
Risky
Denver safety index
Overall Safety Index
Safe
An average rating of the six safety categories
73 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Safe
Likelihood of injury due to harmful intent.
67
Property safety
Risky
Likelihood of theft.
43
Political safety
Safe
Potential for infringement of political rights or political unrest.
76
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
47 out of 100
Property crime severity
Moderate
57
Mugging or robbery 36/100
Car theft 43/100
Car break-ins 53/100
Home break-ins 42/100
Violent crime severity
Moderate
46
Physical attacks 37/100
Racism or religion motivated attacks 27/100
Other crime severity
Moderate
53
Insult or harassment in public 45/100
Corruption or bribery 39/100
Drug problem 62/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.2
Coffee
$3.6 - $7.3
Beer 0.5L
$1.6 - $3
Meal, inexpensive restaurant
$10.9 - $27.2
Public transport, one-way ticket
$2.5 - $8.2
Taxi 1km (normal tariff)
$1 - $4.5
Meal for 2 people, mid-range restaurant, three-course
$45.4 - $136.2
Bottle of mid-range wine
$10 - $19.1
McMeal at McDonalds
$8.2 - $10.9
Coke/Pepsi 0.33L
$1.8 - $3.6
Public transport, monthly pass
$79.9 - $181.5
Gasoline (1 liter)
$0.7 - $1.1
Mobile phone monthly plan
$39 - $90.8
Fitness club, monthly fee
$18.2 - $136.2
Weather In Denver
Precipitation In Denver
Air Quality
Unhealthy (For Sensitive Groups)
PM2.58
PM1017
48
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)