Fairfield Inn & Suites Durango

9.2

Excellent (776 ratings)

Durango, United States -

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560 m Animas River Trail

630 m San Juan National Forest Supervisor's Office

1.12 km Durango and Silverton Narrow Gauge Railroad

Hotel Overview

Fairfield Inn & Suites Durango is a well-reviewed hotel that offers guests a comfortable and enjoyable stay. It receives praise for its cleanliness, friendly staff, and overall value, making it a popular choice for travelers. However, like any hotel, it has areas where improvement could enhance the guest experience further.

Hotel highlights

Exceptional Cleanliness: Guests consistently highlight the high level of cleanliness throughout the hotel, including rooms and common areas.
Friendly and Helpful Staff: The staff's courteous and accommodating nature often receives commendation, enhancing the overall guest experience.
Convenient Location: The hotel's location is praised for its proximity to local attractions and ease of access, making it an ideal base for exploring the area.
Comfortable Rooms: Many reviews appreciate the comfort of the rooms, noting the quality of the beds and the general room ambiance.
Good Value: Guests feel they receive good value for their money, citing reasonable rates for the quality of services and accommodations provided.

Area for improvement

Noise Issues: Some guests have mentioned that noise can be a problem, either from adjacent rooms or external sources.
Limited Breakfast Options: The variety and quality of breakfast options have been noted as areas needing improvement, with some guests seeking more diversity in offerings.
Parking Challenges: At times, parking can be challenging at the hotel, with limited spaces available for the number of guests.
Wi-Fi Connectivity: There are occasional complaints about Wi-Fi connectivity, with guests mentioning poor signal strength in certain areas of the hotel.
Room Maintenance Issues: A few guests have reported maintenance issues within their rooms, such as non-functioning amenities or wear and tear that needs attention.