SureStay Hotel by Best Western Fairfield Napa Valley is a popular accommodation choice among travelers visiting the Napa Valley area. Based on user reviews, the hotel offers a satisfactory experience for guests looking for comfortable and convenient lodging. The feedback highlights a mix of positive aspects as well as areas needing improvement, providing a well-rounded view of what to expect during a stay.
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SureStay Hotel by Best Western Fairfield Napa Valley
6.8
(1,756 ratings)
Fairfield, United States -
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1 km Paradise Valley Golf Course
3 km Solano Town Center
4.5 km Jelly Belly Factory
Hotel Overview
Hotel highlights
Location
- Location: Situated conveniently close to local attractions and amenities, making it an ideal base for exploring the area.
- Price: Considered good value for the money when compared to other hotels in the vicinity.
- Staff: Friendly and helpful staff, often praised for their willingness to go the extra mile for guests.
- Cleanliness: Rooms and common areas are generally kept clean and tidy.
- Free Parking: The availability of free parking is highly appreciated by those traveling with vehicles.
Area for improvement
Sleep
Bathroom
Fitness
- Outdated Decor: Some guests feel the hotel's decor and furnishings could use an update to meet modern standards.
- Noise Levels: Noise from nearby rooms or the surrounding area can sometimes be an issue for guests.
- **Limited Amenities:** Compared to other hotels, the range of amenities offered may seem limited to some visitors.
- Breakfast Quality: The complimentary breakfast provided receives mixed reviews, with some guests suggesting improvements.
- Internet Connectivity: Wi-Fi performance is inconsistent, with some guests experiencing difficulties staying connected.
Amenities
Microwave
Pet friendly
Hot Tub
Pool
Breakfast included
Free WiFi
Parking included
Restaurant
Related hotel videos
6.8RateScore
Total 1,756 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
6.7
6.8
booking
767 Reviews
6.7 / 10
expedia
989 Reviews
6.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Sleep
Bathroom
Location
Fitness
Parking
Accessibility
Breakfast
Amenities
Atmosphere
Cleanliness was mentioned 30 times
50% Negative47% Positive
Reviews based on Cleanliness
Henry8 months ago
Positive: Nothing. Terrible staff. Dirty and worn out! Bed was terrible and so was condition of room. This is not a hotel you should support. Negative: Everything. The manager on duty in the check-in office was the worst. While we had reservation for over a month and paid, we had to wait outside in heat to get our room. The room was filthy and run down. The bed was so bad we checked out at 2:30 a.m.
Verified Hotel Guest11 months ago
Positive: I was pleasantly surprised by this hotel. I enjoyed the location. It is walking distance to dinner and other businesses. The room was clean, I really appreciated the luxury vinyl flooring. The staff was kind. I fully intend to stay again.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 101
Number of floors 3
Number of buildings/towers 2
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
15Download
343Upload
22Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.2 - $3.6
Coffee
$3.7 - $5.9
Beer 0.5L
$1.3 - $1.6
Meal, inexpensive restaurant
$14.6 - $59.4
Public transport, one-way ticket
$2.1 - $3.9
Taxi 1km (normal tariff)
$2.2 - $3.4
Meal for 2 people, mid-range restaurant, three-course
$64 - $274.1
Bottle of mid-range wine
$8.2 - $20.1
McMeal at McDonalds
$9.1 - $13.7
Coke/Pepsi 0.33L
$1.7 - $3.7
Public transport, monthly pass
$77.3 - $164.5
Gasoline (1 liter)
$1.1 - $1.4
Mobile phone monthly plan
$32 - $109.7
Fitness club, monthly fee
$22.8 - $214.7
Weather In Fairfield
°C
°F
Precipitation In Fairfield
mm
in
Air Quality
Moderate
PM2.58
PM1016
30
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)