Holiday Inn Express Flagstaff, an IHG Hotel, is a popular accommodation choice among travelers visiting the area. Based on user reviews, it offers a blend of comfort, convenience, and quality service, making it an admirable option for both leisure and business stays. However, like any hotel, it has its mix of praises and criticisms from past guests.
1/5
Show All Photos
Safe area
Business
Holiday Inn Express Flagstaff, an IHG Hotel
8.7
(1,175 ratings)
Flagstaff, United States -
show on map
2 km Northern Arizona University
2 km Flagstaff City Hall
2.5 km Flagstaff Medical Center
Hotel Overview
Hotel highlights
Cleanliness
Breakfast
Restaurant
- Complimentary Breakfast: Guests appreciate the variety and quality of the free breakfast offered.
- Clean Rooms: Many reviews highlight the cleanliness and comfort of the rooms.
- Friendly Staff: The staff's helpfulness and friendly demeanor have received high praise.
- Good Location: Its location is considered convenient for accessing local attractions and amenities.
- Adequate Facilities: The availability of adequate facilities such as a fitness center and pool is well-regarded.
Area for improvement
Air Conditioning
- Noise Issues: Some guests have mentioned problems with noise, both from inside and outside the hotel.
- Wi-Fi Connectivity: There have been complaints about the Wi-Fi being slow or unreliable.
- Parking Challenges: Limited or inconvenient parking has been a concern for some visitors.
- Wear and Tear: A few reviews point out signs of wear and tear in the rooms and common areas.
- Room Temperature Control: Issues with maintaining a comfortable room temperature have been reported by some guests.
Amenities
Microwave
Breakfast included
Pool
Hot Tub
Free WiFi
Parking available
Air conditioning
Gym
Related hotel videos
8.7RateScore
Total 1,175 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.8
booking
188 Reviews
8.3 / 10
expedia
987 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Sleep
Restaurant
Location
Bathroom
Amenities
Fitness
Atmosphere
Parking
Accessibility
Food
Pool
Wi-Fi
Family
Kitchen
Bar
Business
Air Conditioning
Hot Tub
Nature
Nightlife
Transit
Entertainment
Gym
Pets
Cleanliness was mentioned 263 times
10% Negative87% Positive
Reviews based on Cleanliness
Linda Campbell7 months ago
5/5
I give this hotel an absolute 5 stars! The room was perfect. It had absolutely everything we needed. The king bed was cozy and comfy. Everything was very clean. That is huge for me, as I am a clean freak. When we asked for additional pillows, we waited no more than 5 minutes. The breakfast set up downstairs was wonderful, food really good. We met Jessica at check-in front desk. She was absolutely wonderful and kind. I even told my husband after we left her, "Now, that's how one treats a guest! We will definitely come back to this hotel again, if we come back to Flagstaff.
Brulin6 months ago
The service was superb. We asked for additional pillows and we received them within 5 minutes. We had brought bicycles and there was a wonderful secure place in the hotel to keep them safe. The food in the breakfast area was delicious! The front desk staff acknowledged that we were IHG rewards participants. They were very kind and treated us wonderfully! The room was very clean and modern. The king bed was so comfortable. The TV was huge for a hotel room. Our overall stay was terrific and would certainly come back if we are in this area again!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 154
Number of floors 5
Number of buildings/towers 1
Year Built 1987
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
27Upload
10Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.4
Coffee
$2.8 - $7.4
Beer 0.5L
$1.3 - $2.6
Meal, inexpensive restaurant
$13.8 - $29.5
Public transport, one-way ticket
$1.4
Meal for 2 people, mid-range restaurant, three-course
$47 - $110.6
Bottle of mid-range wine
$11.1 - $24.9
McMeal at McDonalds
$9.2 - $16.6
Coke/Pepsi 0.33L
$1.4 - $4.6
Public transport, monthly pass
$27.7 - $31.3
Gasoline (1 liter)
$0.8 - $1.1
Mobile phone monthly plan
$23 - $83
Fitness club, monthly fee
$36.9
Weather In Flagstaff
°C
°F
Precipitation In Flagstaff
mm
in
Air Quality
Good
PM2.55
PM109
14
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome