The Grand Hotel in Frisco is part of the Ascend Hotel Collection and has garnered attention for its distinctive blend of comfort, elegance, and hospitality. This hotel has managed to capture the appreciation of its guests through a series of commendable attributes while also facing certain critiques. Here, we sift through various user reviews to highlight the most frequently mentioned pros and cons, thereby providing a balanced overview of what future guests might expect.
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The Grand Hotel, Ascend Hotel Collection
6.1
(1,147 ratings)
Frisco, United States -
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490 m Dillon Reservoir
1 km Main Street
1.5 km Frisco Bay Marina
Hotel Overview
Hotel highlights
Location
- Location: Situated in a convenient spot for exploring the local area, with easy access to nearby attractions.
- Amenities: Guests appreciate the range of amenities offered, including a fitness center, indoor pool, and the availability of free Wi-Fi throughout the property.
- Staff Hospitality: The staff has been praised for being friendly, professional, and going above and beyond to ensure guest satisfaction.
- Room Comfort: Many reviewers have highlighted the comfort of the rooms, noting the cleanliness and the quality of the beds.
- Atmosphere: The hotel's ambiance is often described as welcoming and elegant, making for a pleasant stay.
Area for improvement
Cleanliness
Bathroom
Fitness
- Parking: Several guests have noted difficulties with parking, mentioning both limited space and the challenge of finding parking nearby.
- Noise Levels: Some reviews mention that the hotel can get quite noisy, especially rooms facing the street or from nearby establishments.
- Room Size: A number of guests have found the rooms to be smaller than expected, which can be a drawback for those travelling with a lot of luggage or seeking more spacious accommodations.
- Price: The price point of the hotel has been a concern for some, with guests feeling that the cost of a stay doesn’t always match their expectations for value.
- Breakfast Quality: Although available, the breakfast offering has received mixed reviews, with some guests feeling that there is room for improvement in both variety and quality.
Amenities
Microwave
Babysitting
Game room
Hot Tub
Pool
Breakfast available
Housekeeping
Room service
Related hotel videos
6.1RateScore
Total 1,147 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
5.7
6.2
booking
160 Reviews
5.7 / 10
expedia
987 Reviews
6.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Bathroom
Sleep
Fitness
Amenities
Location
Kitchen
Hot Tub
Accessibility
Family
Food
Wellness
Breakfast
Parking
Pool
Air Conditioning
Gym
Entertainment
Business
Spa
Nature
Restaurant
Atmosphere
Bar
Cleanliness was mentioned 95 times
72% Negative22% Positive
Reviews based on Cleanliness
Kasey Raia Stout6 months ago
4/5
We had a nice stay here. The rooms are dated and worn, but it was clean. For example, there is pretty old wallpaper in the bedroom and bathroom, and there was a cracked mirror frame. Also to note, the windows let a lot of light in (the thick curtain doesn't shut all the way). However, we had a pleasant stay and the hotel was overall clean. The pool area was nice enough, and had 2 hot tubs and a sauna. There is a restaurant on-site, but it costs $12 per person for breakfast (we never had it). Overall, this place is decent.
Maria Albano9 months ago
5/5
My car broke down in Frisco CO while I was traveling from California to Massachusetts on a busy weekend. The hotels in the area were booked although I was able to find a room at the hotel. An employee (Cody) went above and beyond to accommodate my family and I. The hotel was clean, beds were comfortable and spacious. Considering I did not have a prior reservation the pricing was not as expensive as I was thinking it would be. The staff I encountered extremely friendly. I ended up having to fly home and leave my car behind in the hotel parking lot for 3 weeks. The staff reassured me they would keep an eye on the car and it would not get towed. Finally after a few weeks I was able to find a tow company to bring my car to Massachusetts. When a car breaks down 1900 miles away from home and you are able to find a clean hotel to sleep that is not expensive that is a plus. Thank you Cody and the staff for the great stay. Keep up the team work!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 216
Number of floors 6
Number of buildings/towers 2
Year Built 1969
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
16Download
102Upload
6Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $5.5
Coffee
$2.8 - $11.1
Beer 0.5L
$1.6 - $1.6
Meal, inexpensive restaurant
$13.8 - $37.3
Taxi 1km (normal tariff)
$1.3 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$58.7 - $106
Bottle of mid-range wine
$11.1 - $18.4
McMeal at McDonalds
$9.2 - $13.8
Coke/Pepsi 0.33L
$2 - $4.6
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$23 - $83
Weather In Frisco
°C
°F
Precipitation In Frisco
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome