Extended Stay America Select Suites Denver Cherry Creek

Mia S8 months ago

DO NOT STAY HERE. There are homeless people all over the property, I told staff about a man sitting and blocking the stairs and was told he was fine where he was; I was then awoken at 2 AM after the staff had gone home by cops removing the man the man with a bullhorn and sirens. In the morning there was human urine and trash all over the steps. Your key will randomly turn off with no explanation. You will not ever be able to find staff, I suggest checking all of the property and when you still can’t find them go to the laundry room and knock until the kind housekeeper will get your key fixed; in her words “I’m not even supposed to do this”. I was informed by the front desk that one of the cars in the property “might be stolen”. Denver has 39 car thefts a day and this hotel doesn’t register cars or give hanging tags. I also witnessed homeless people sleeping in their cars on the property. I understand homelessness is an epidemic, but Denver’s violet crime rates are higher than the national average and higher than most major cities, myself and my partner are small women. It’s a miracle that they somehow have 4 stars on google. Do not stay here!! The police put victims of crimes and witnesses to crimes in the building as well, which just adds to the safety concerns. The rooms are disgusting; dirty walls, dirty floors, dirty showers, no hot water in the kitchen areas, washers that don’t spin your clothes, etc. I was waiting to get lice or bedbugs my first week there. Ultimately the price was ridiculous for no staff help, being locked out and all my safety concerns. If you want to always be looking over your shoulder, want to live near bio-hazards and love carrying pepper spray with you, this is the place for you!