Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel, is often praised for offering a comfortable and convenient staying experience. Situated in a prime location, it serves as a great base for both leisure and business travelers looking to explore the area or attend to their professional commitments. Guests have shared varied feedback regarding their stays, highlighting aspects that contributed to both positive and negative experiences.
1/5
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Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel
8.6
(958 ratings)
Golden, United States -
2 km Colorado Mills Mall
2.5 km Dinosaur Ridge
2.5 km Colorado School of Mines
Hotel Overview
Hotel highlights
Cleanliness
Breakfast
Location
- Prime Location: Located in a strategic area, making it easy for guests to access local attractions and business centers.
- Comfortable Rooms: Many guests have praised the comfort and cleanliness of the rooms, making their stay more enjoyable.
- Friendly Staff: The hotel staff's friendliness and helpfulness have been noted as a major positive by many guests.
- Good Breakfast: The inclusion of a satisfying breakfast was appreciated by the guests, adding value to their stay.
- Amenities: The hotel is equipped with useful amenities that enhanced the convenience and enjoyment of the guests' stay.
Area for improvement
- Noise Levels: Some guests have reported issues with noise from adjoining rooms or external sources, affecting their rest.
- Parking Challenges: Parking has been mentioned as problematic, either due to limited spaces or accessibility issues.
- Room Maintenance: There have been complaints about the maintenance of certain rooms, with guests noticing wear and tear or malfunctioning elements.
- Internet Service: A few guests have experienced unreliable internet service during their stay, which was inconvenient for those needing to stay connected.
- Bathroom Issues: Problems with bathroom facilities, such as inadequate cleanliness or plumbing issues, have also been reported by guests.
Amenities
Microwave
Breakfast included
Pool
Hot Tub
Parking included
Free WiFi
Housekeeping
Gym
Related hotel videos
RateScore
Total 958 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
expedia
958 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Sleep
Location
Restaurant
Bathroom
Fitness
Amenities
Pool
Atmosphere
Family
Kitchen
Hot Tub
Gym
Wi-Fi
Business
Nightlife
Nature
Parking
Accessibility
Bar
Food
Entertainment
Transit
Air Conditioning
Couples
Cleanliness was mentioned 231 times
Reviews based on Cleanliness
Recently returned after spending six nights at this location. Upon checking in we were informed that there would be limited service for the rooms with full service only provided on Tuesdays & Thursdays. We checked in on a Saturday and after 4+ days our trash cans were overflowing and we were still using the original bathroom towels. We complained and picked up fresh towels at the front desk but only after Jesse "debated" with us that all of the other hotels he worked at provided similar levels of service. We requested that Jesse have the manager contact us in the morning and to no surprise we never heard from him. We've traveled all over the U.S. as well as abroad and NEVER experienced such poor service. A young lady at the front desk informed us that they're having difficulty getting good help. There was no breakfast on Christmas morning (supposedly the cook failed to report for work) and the wonderful elderly lady at the front desk, who uses a cane, tried her hardest to provide some cold breakfast items while we & some other guests attempted to give her some assistance. Then on Wednesday there was no milk for coffee or the kids cereal (how hard is it to go the nearest store and pick up a few gallons of milk?). The rooms are tired and worn, the shower drain was broken and there were black spots on the walls & ceiling which we suspect was black mold (we attempted to clean these spots and the rag came back black). It's extremely disappointing that Holiday Inn has fallen this far and hopefully someone in management actually takes notice of this review & makes the effort to come down from the executive suite to see what's happening at their properties.
The rooms are just your every day hotel room. Clean, no bugs, and plain. The TV was a bit on the small side, so bring your binoculars if you like watching hotel TV. The bathroom was fine, plenty of towels and shampoo and stuff. The staff was a little on the rude side though. When calling for some extra pillows and blankets they very rudely, and with an attitude, told me "come get them then" and hung up the phone. The breakfast in the morning was one of the better of the hotel breakfasts I've ever had. Great selection, very fresh, nice tasting.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 100
Number of floors 4
Number of buildings/towers 1
Year Built 2015
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
10Upload
9Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.2
Coffee
$3.6 - $9.2
Beer 0.5L
$1.6 - $3.2
Meal, inexpensive restaurant
$13.8 - $27.7
Public transport, one-way ticket
$2.5 - $4.8
Taxi 1km (normal tariff)
$1 - $4.6
Meal for 2 people, mid-range restaurant, three-course
$50.7 - $129.1
Bottle of mid-range wine
$10.1 - $19.4
McMeal at McDonalds
$8.3 - $11.1
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$81.1 - $184.4
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$36.9 - $92.2
Fitness club, monthly fee
$17.5 - $174.2
Weather In Golden
Precipitation In Golden
Air Quality
Unhealthy (For Sensitive Groups)
PM2.58
PM1017
48
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome