TownePlace Suites Denver West/Federal Center in Golden is a hotel that has received mixed reviews from its guests. The varying opinions highlight both its strengths and areas for improvement, providing a balanced perspective for potential visitors.
1/5
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Safety index
76 out of 100
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TownePlace Suites by Marriott Denver West/Federal Center
8.5
(874 ratings)
Golden, United States -
2 km Denver Federal Center
2.5 km Colorado Mills Mall
5 km Empower Field at Mile High
Hotel Overview
Hotel highlights
Cleanliness
Kitchen
Location
- Location: Guests appreciate its proximity to local attractions and ease of access to public transportation.
- Staff: The hotel staff has been commended for their friendliness and helpfulness, making stays more enjoyable.
- Cleanliness: The rooms and common areas are consistently noted for being clean and well-maintained.
- Amenities: Visitors enjoy the variety of amenities available, including fitness facilities and on-site dining options.
- Room Comfort: The comfort of the rooms, including the quality of the beds, has been a highlight for many guests.
Area for improvement
Bathroom
- Room Size: Some guests found the rooms to be smaller than expected, impacting their overall comfort.
- Noise Levels: There were reports of noise both from within the hotel and its surroundings, affecting guests’ ability to relax.
- Maintenance Issues: A few guests experienced maintenance problems within their rooms, such as issues with appliances or plumbing.
- Parking: The parking situation has been described as less than ideal, with some guests mentioning difficulties in finding spots or high parking fees.
- Price: Several guests felt that the cost of their stay did not match the value received, pointing to room rates and additional fees.
Amenities
Kitchen
Microwave
Extra beds/cribs
Pool
Breakfast included
![Pet friendly](/_next/image?url=https%3A%2F%2Fstorage.googleapis.com%2Fratepunk-premium-strapi.appspot.com%2Fdog2_8dbb5bdb4f%2Fdog2_8dbb5bdb4f.png&w=32&q=75)
Pet friendly
Parking included
Free WiFi
Related hotel videos
RateScore
Total 874 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
94 Reviews
7.5 / 10
expedia
780 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Kitchen
Location
Sleep
Restaurant
Amenities
Bathroom
Fitness
Family
Accessibility
Atmosphere
Air Conditioning
Food
Entertainment
Nature
Nightlife
Parking
Cleanliness was mentioned 107 times
Reviews based on Cleanliness
Overpriced and under kept. Property was very run down. After checking in, we had to make our way through the very small lobby by squeezing by a group of people who I'm assuming are extended stay residents. They were monopolizing the limited space in the entry way and utilized the area as though it was their personal living room. We had to ask them politely to move so that we could roll our luggage down the hall -- a request I thought the manager would have made on our behalf as he saw them blocking the path. We switched guest rooms after the first room had stains on the bathroom walls and peeling floors. The second room had a cleaner bathroom; however, several scratches in the paint on the walls, stains on the lamp shades, couch, chair and brown spots on the bedsheets. The landline phone in the room didn't work in either room - which was inconvenient when we attempted to call the front desk for assistance. The night manager seemed frustrated when we asked to be switched from our first (dirty) room. Towels were not available in the pool area, when we called we were told we could pick some up in the office. We also were left with a mostly used toilet paper roll in the bathroom for our 4-night stay and had to request additional toilet paper. One day, the toilet clogged (no fault of the property), but when maintenance came to plunge the toilet, they left water all over the bathroom floor and toilet seat (gross!). Also, 2 out of 4 nights we arrived back at our building to find a rock propping the building door open which doesn't make you feel too secure. Access should be key entry only or visitors should be personally escorted by a guest. We removed the rock both times. Overall, the breakfast staff was friendly and though the "buffet" was well picked over when we went to breakfast, they readily changed the orange juice dispenser for us when we let them know it was dispensing clear liquid. This hotel does not meet the standards of any Marriott property I've ever stayed at and I was very surprised by how poorly it has been maintained. I received a response from the manager thanking me for my feedback on the survey I was sent concerning my stay, but he wasn't attentive enough to spell my name correctly even though it's spelled out in both my email address and on the message he received. I replied back, spelling his name wrong to bring attention to how careless it seems to spell someone's name wrong that is spelled out right in front of you.
Stayed here a number of years ago for a show at Red Rocks. Needed a larger suite, with multiple bedrooms, a kitchenette, and an affordable place so we tried it here. It was sufficient for our needs. Clean, decent accommodations that allowed you to spread out a bit. The pool was a nice plus during the warmer months. Proximity to Red Rocks/Morrison was sufficient. Would recommend as a budget-conscious option in the Marriott family of hotels.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 106
Number of floors 3
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
297Upload
154Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
75 out of 100
Safe
Nighttime safety
46 out of 100
Risky
Golden safety index
Overall Safety Index
Safe
An average rating of the six safety categories
76 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
69
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Unsafe
Likelihood of theft.
36
Political safety
Safe
Potential for infringement of political rights or political unrest.
67
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
83
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
47 out of 100
Property crime severity
Moderate
57
Mugging or robbery 37/100
Car theft 43/100
Car break-ins 53/100
Home break-ins 42/100
Violent crime severity
Moderate
46
Physical attacks 37/100
Racism or religion motivated attacks 27/100
Other crime severity
Moderate
53
Insult or harassment in public 45/100
Corruption or bribery 39/100
Drug problem 63/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.2
Coffee
$3.6 - $9.2
Beer 0.5L
$1.6 - $3.2
Meal, inexpensive restaurant
$13.8 - $27.7
Public transport, one-way ticket
$2.5 - $4.8
Taxi 1km (normal tariff)
$1 - $4.6
Meal for 2 people, mid-range restaurant, three-course
$50.7 - $129.1
Bottle of mid-range wine
$10.1 - $19.4
McMeal at McDonalds
$8.3 - $11.1
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$81.1 - $184.4
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$36.9 - $92.2
Fitness club, monthly fee
$17.5 - $174.2
Weather In Golden
Precipitation In Golden
Air Quality
Unhealthy (For Sensitive Groups)
PM2.58
PM1017
48
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome