Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel, garners mixed reactions from guests. The establishment boasts a prime location near natural attractions, offering convenience for travelers looking to explore the area. Reviews highlight the hotel's modern amenities and the quality of service provided by the staff, suggesting a comfortable and welcoming atmosphere for guests. However, negative feedback focuses on aspects of the hotel that detract from the overall guest experience, indicating areas that could be improved.
1/5
Show All Photos
Safe area
Business
Family
Holiday Inn Express Grand Island - Niagara Falls, an IHG Hotel
8.6
(878 ratings)
Grand Island, United States -
show on map
3.5 km Fashion Outlets of Niagara Falls
5 km Seneca Niagara Resort & Casino
6 km Maid of the Mist
Hotel Overview
Hotel highlights
Cleanliness
Location
Atmosphere
- Location: Proximity to attractions is frequently praised, providing easy access for sightseers.
- Modern Amenities: Guests appreciate the contemporary facilities available, enhancing their stay.
- Service Quality: The attentiveness and professionalism of the staff are often mentioned as highlights.
- Breakfast Options: A varied and satisfying breakfast contributes to a positive start to the day for many visitors.
- Cleanliness: The cleanliness of the rooms and common areas is consistently noted, creating a comfortable environment.
Area for improvement
Bathroom
Accessibility
- Room Soundproofing: Guests report issues with noise from adjacent rooms and hallways, affecting the quality of their rest.
- Price: Some visitors feel that the cost of a stay does not match the value received, pointing to an area for potential adjustment.
- WiFi Connectivity: Problems with the internet connection are a common grievance, impacting guests' ability to stay connected.
- Maintenance Issues: Occasional maintenance problems in rooms have been highlighted, indicating a need for more consistent upkeep.
- Parking Availability: Limited parking spaces have been a concern for some, complicating arrival and access for guests with vehicles.
Amenities
Microwave
Extra beds/cribs
Pool
Breakfast included
Parking included
Free WiFi
Gym
Laundry
Related hotel videos
8.6RateScore
Total 878 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
expedia
878 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Location
Sleep
Bathroom
Restaurant
Atmosphere
Bar
Fitness
Food
Amenities
Family
Pool
Accessibility
Parking
Kitchen
Nightlife
Air Conditioning
Business
Gym
Cleanliness was mentioned 149 times
17% Negative79% Positive
Reviews based on Cleanliness
Keith Baker6 months ago
5/5
I travel frequently all over the country, and prior to my stay here I spent the night in a hotel in Atlanta. The service, cleanliness, and overall my overall stay were not near what I experienced in Grand Island. Furthermore I spoke to the manager before I left. Very nice guy. Next time I'm in the area I will absolutely stay here. Very clean, very friendly staff, and overall a great stay.
ThaiWoman748 months ago
Our stay was for one night. We wish we had more. We never left the hotel once we checked in. The rooftop bar was perfect for us. Excellent view. Great drinks. Huge amounts of food. Our king bed was super comfy. Our entire room was huge! I loved the full sized Dove products in the bathroom. There was so much space and storage. Breakfast had a lot of options for everyone. I went 3xs for plates. The hotel and facilities smelled clean and fresh. The staff was nice and accommodating.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 105
Number of floors 3
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
79Download
10Upload
14Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.9
Coffee
$2.8 - $7.4
Beer 0.5L
$1.6 - $2.9
Meal, inexpensive restaurant
$10.1 - $36.9
Public transport, one-way ticket
$1.8 - $2.8
Taxi 1km (normal tariff)
$1.1 - $2.9
Meal for 2 people, mid-range restaurant, three-course
$44.3 - $184.4
Bottle of mid-range wine
$9.2 - $23
McMeal at McDonalds
$8.3 - $13.8
Coke/Pepsi 0.33L
$1.7 - $3.7
Public transport, monthly pass
$69.1 - $117.1
Gasoline (1 liter)
$0.8 - $1.1
Mobile phone monthly plan
$39.6 - $69.1
Fitness club, monthly fee
$27.7 - $36
Weather In Grand Island
°C
°F
Precipitation In Grand Island
mm
in
Air Quality
Moderate
PM2.59
PM1016
29
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome