Hilton Garden Inn Key West / The Keys Collection is a well-regarded hotel known for offering its guests a comfortable and enjoyable stay. Drawing from user reviews, this hotel has garnered a favorable reputation, thanks to its multiple amenities, customer service, and location. However, like any other hotel, it has areas that could be improved upon according to the feedback from some guests.
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Hilton Garden Inn Key West / The Keys Collection
7.0
(2,385 ratings)
Key West, United States -
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700 m Key West Tropical Forest and Botanical Garden
2 km Key West Golf Club
2.5 km Smathers Beach
Hotel Overview
Hotel highlights
Pool
Bar
Atmosphere
- Location: Its proximity to key attractions and the convenience it offers for exploring the area is highly praised.
- Customer Service: Staff are commended for their friendliness and attentiveness, contributing to a pleasant stay.
- Room Comfort: Guests appreciate the comfortable rooms and the quality of sleep they afford.
- Cleanliness: High standards of cleanliness are frequently noted and appreciated by guests.
- Amenities: The variety of amenities available, including a swimming pool and fitness center, are well-received by guests, enhancing their overall experience.
Area for improvement
Bathroom
Sleep
Amenities
- Price: Some guests feel that the pricing can be on the higher end compared to other options in the area.
- Noise Levels: Occasional complaints about noise, either from adjacent rooms or the surrounding area, affecting the peace of the stay.
- Internet Service: Disappointment with the reliability and speed of the Wi-Fi service is a concern for some guests.
- Food Quality: While some enjoy the dining options, others believe the food quality could be improved.
- Parking: Issues with parking availability and convenience have been pointed out by several guests.
Amenities
Microwave
Pool
Pet friendly
Breakfast available
Parking available
Free WiFi
Air conditioning
Gym
Related hotel videos
7.0RateScore
Total 2,385 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
6.9
7.2
booking
1,418 Reviews
6.9 / 10
expedia
967 Reviews
7.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Fitness
Location
Pool
Sleep
Bar
Bathroom
Breakfast
Amenities
Parking
Food
Restaurant
Transit
Atmosphere
Accessibility
Family
Kitchen
Hot Tub
Wi-Fi
Nightlife
Air Conditioning
Business
Nature
Gym
Entertainment
Pets
Couples
Cleanliness was mentioned 406 times
37% Negative58% Positive
Reviews based on Cleanliness
Steve R6 months ago
5/5
We had a great stay at the Hilton Garden Inn, Key West! The room and grounds were very clean. The staff was very friendly and helpful. The employees made our stay much better. They were professionals that cared about our needs. The breakfast was great. Rooms were big and well stocked. The pool and fitness center was not crowded. Even the parking lot view was a great view of palm trees and sunsets.We will definitely be back!
Waldo Salazar6 months ago
5/5
Rooms were clean and roomy. The pool area was nice. On the north end of the island but they do have a free shuttle to take you downtown. They do charge for breakfast in the morning even though it appears to be included. Which is $18 per person. Was caught a little off guard when the waitress brought the bill.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 141
Number of floors 3
Year Built 2016
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
12Download
185Upload
90Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$2.3 - $2.3
Coffee
$2.7 - $6.9
Beer 0.5L
$1.6 - $1.6
Meal, inexpensive restaurant
$13.7 - $32.1
Meal for 2 people, mid-range restaurant, three-course
$128.2 - $137.4
Bottle of mid-range wine
$13.7 - $27.5
McMeal at McDonalds
$11 - $12.8
Coke/Pepsi 0.33L
$1.9 - $2.7
Gasoline (1 liter)
$0.7 - $0.9
Mobile phone monthly plan
$39.4 - $39.4
Weather In Key West
°C
°F
Precipitation In Key West
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome