Hilton Garden Inn Cincinnati/Mason is a hotel praised for its prime location and overall service quality. Based on user reviews, it seems to excel in certain areas while also displaying a few downsides.
1/5
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Safe area
Business
Hilton Garden Inn Cincinnati/Mason
8.8
(825 ratings)
Mason, United States -
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980 m Deerfield Towne Center
4.5 km Kings Island
5 km Great Wolf Lodge Cincinnati Mason
Hotel Overview
Hotel highlights
Cleanliness
Location
Atmosphere
- Location: Conveniently situated with easy access to local attractions and amenities.
- Customer Service: Staff members are often commended for being friendly and helpful.
- Cleanliness: The hotel maintains high standards of cleanliness throughout its premises.
- Amenities: Guests appreciate the variety of amenities available, including a swimming pool and fitness center.
- Comfort: Rooms are noted for being comfortable and well-equipped, offering a pleasant stay.
Area for improvement
Bathroom
- Price: Some guests find the pricing to be on the higher side compared to other options in the area.
- Breakfast: The breakfast options are sometimes described as lacking in variety and quality.
- Noise Levels: Noise from adjacent rooms or the outside can occasionally be a problem for guests seeking quiet.
- Maintenance Issues: There are sporadic mentions of maintenance issues in the rooms or public areas.
- Parking: The availability and convenience of parking can sometimes be a concern for guests.
Amenities
Microwave
Extra beds/cribs
Pool
Breakfast available
Pet friendly
Parking included
Free WiFi
Gym
8.8RateScore
Total 825 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
expedia
825 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Sleep
Breakfast
Location
Fitness
Atmosphere
Restaurant
Food
Bathroom
Bar
Business
Amenities
Pool
Family
Couples
Parking
Accessibility
Entertainment
Gym
Cleanliness was mentioned 152 times
13% Negative84% Positive
Reviews based on Cleanliness
Anna Margaret LaBarre9 months ago
4/5
This was a great hotel in a great location. Lots of restaurants and shops nearby. It also seemed to have a lot of great amenities. When we walked in, customer service was making balloon swords and animals for a group of kids. The pool seemed clean, as did the business center and dining area. The room was clean, but we were surprised to be hit in the face with the smell of some sort of room perfume/spray when we opened the door to our room. I guess it is sprayed after cleaning. It should be discontinued, though. It smelled awful and was extremely strong- not great for people with scent sensitivities. Carpets in rooms and hallways could use some extra cleaning as most hotel carpets could. Customer service was great and always greeted us whenever we entered the lobby. Parking is easily accessible. Would stay here again.
tammy marold9 months ago
4/5
Excellent location! There are so many hotels in this small area to choose from. We usually stay with Hilton or Marriott. We didn’t use the pool but it looked nice although small. The lobby has some games and a good atmosphere to hang out. The front desk staff is very welcoming and helpful. Fresh towels were always provided quickly when asked. The room was spacious and bathroom was average size. The sewer smell in our room was obnoxious and seemed as though the cleaning staff tried to over power it with smelly sprays. The second night was so bad. The noise travels in this hotel. Heard voices all night long and no one was in the hall. We didn’t use the food/bar area as there are too many options outside the hotel to choose from. Location is in safe area. Probably won’t stay again simply due to the sewer smell and there are so many other options on the same street to choose from.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 110
Number of floors 4
Number of buildings/towers 1
Year Built 2010
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
9Download
201Upload
134Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $3.7
Coffee
$1.8 - $5.5
Beer 0.5L
$1.6 - $2.4
Meal, inexpensive restaurant
$9.2 - $23
Public transport, one-way ticket
$1.8 - $1.8
Taxi 1km (normal tariff)
$1.1 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$44.3 - $138.3
Bottle of mid-range wine
$7.4 - $18.4
McMeal at McDonalds
$6.5 - $7.4
Coke/Pepsi 0.33L
$1.4 - $2.8
Public transport, monthly pass
$64.5
Gasoline (1 liter)
$0.7 - $1
Mobile phone monthly plan
$27.7 - $55.3
Fitness club, monthly fee
$9.2 - $55.3
Weather In Mason
°C
°F
Precipitation In Mason
mm
in
Air Quality
Moderate
PM2.59
PM1019
42
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
Pets welcome