DoubleTree by Hilton Phoenix Mesa is a well-regarded hotel, receiving mixed but generally positive feedback from its guests. The hotel boasts a range of amenities and a convenient location, making it a popular choice for both leisure and business travelers.
1/5
Safety index
77 out of 100
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Safe area
Business
Family
Adventure sport
DoubleTree by Hilton Phoenix Mesa
8.3
(1,969 ratings)
Mesa, United States -
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1.5 km Golfland Sunsplash
2 km Mesa Community College
4 km Sloan Park
Hotel Overview
Hotel highlights
Cleanliness
Bar
Location
- Location: Situated in a convenient location, easily accessible and close to many attractions.
- Friendly Staff: Employees are often highlighted for their kindness, helpfulness, and professionalism.
- Comfortable Rooms: Guests appreciate the comfort and cleanliness of the rooms, often highlighting them as well-maintained.
- Amenities: The hotel offers a variety of amenities that are well-liked by guests, including a swimming pool, fitness center, and on-site dining.
- Overall Cleanliness: The overall cleanliness of the hotel receives high marks from guests, contributing to a pleasant stay.
Area for improvement
Bathroom
Kitchen
Air Conditioning
- Pricing: Some guests feel that the prices are a bit on the high side compared to the value received.
- Outdated Decor: A few reviewers have mentioned that certain areas of the hotel could benefit from updates or renovations.
- Internet Connectivity: There are occasional complaints about the reliability and speed of the Wi-Fi service.
- Noise Levels: Noise from adjacent rooms or the surroundings can sometimes be an issue for guests.
- Parking: Some guests have encountered difficulties with parking, either due to limited availability or additional costs.
Amenities
Extra beds/cribs
Pool
Breakfast available
Pet friendly
Hot Tub
Parking included
Free WiFi
Laundry
Related hotel videos
8.3RateScore
Total 1,969 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.2
booking
990 Reviews
8.3 / 10
expedia
979 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Bar
Breakfast
Sleep
Location
Fitness
Bathroom
Food
Business
Atmosphere
Amenities
Restaurant
Accessibility
Pool
Family
Kitchen
Air Conditioning
Parking
Hot Tub
Pets
Gym
Nightlife
Entertainment
Wi-Fi
Couples
Transit
Nature
Cleanliness was mentioned 266 times
18% Negative77% Positive
Reviews based on Cleanliness
Danielle Reed9 months ago
5/5
We loved our stay here! Fresh warm cookies. It's probably one of the best hotel gyms I've been to, every type of equipment you could think of. Delicious breakfast with tons of options. Super friendly staff that were so helpful. Rooms were very clean, I even pulled the sheets up and examined the mattresses. Close to lots of activities and downtown Mesa. Definitely recommend staying here.
Sarah Martyn6 months ago
4/5
I was happy to pay more because of the customer service. We had a rough experience with a different, less expensive hotel (Holiday Inn) at first due to a pet policy they didn't have (though the reservation email said they had). Thankfully, Doubletree was nearby and could accommodate us as walk-ins week of Christmas. They fixed the broken lock on our door quickly, they offered a new room next day since I preferred a bath over shower (though we decided to keep the original room), and in general were kind and helpful. The room itself is clean, which honestly matters more to me than style of anything. Working tv (though occasionally the screen glitched out). They have a microwave in the lobby area, though not in the rooms, at least not ours or most it seems. The breakfast isn't free which honestly bummed me out, and we didn't pay to try it so can't speak on food quality or quantity. Price was reasonable for walk-in at Christmas time. Pet fee is on the high side though, especially when he doesn't make a mess. Brian and Charles both friendly and clear.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 261
Number of floors 8
Number of buildings/towers 1
Year Built 1985
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
15Upload
16Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
70 out of 100
Safe
Nighttime safety
37 out of 100
Unsafe
Mesa safety index
77
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
67
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Risky
Likelihood of theft.
43
Political safety
Safe
Potential for infringement of political rights or political unrest.
73
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
77
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
53
Overall Crime index
Moderate
An average rating of the crime categories
53 out of 100
Property crime severity
High
63
Mugging or robbery 44/100
Car theft 50/100
Car break-ins 59/100
Home break-ins 55/100
Violent crime severity
Moderate
55
Physical attacks 43/100
Racism or religion motivated attacks 35/100
Other crime severity
High
64
Insult or harassment in public 43/100
Corruption or bribery 45/100
Drug problem 66/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.4 - $3
Coffee
$3.7 - $6.1
Beer 0.5L
$1.6 - $3.6
Meal, inexpensive restaurant
$12.9 - $27.7
Public transport, one-way ticket
$1.8 - $3.7
Taxi 1km (normal tariff)
$1.3 - $1.7
Meal for 2 people, mid-range restaurant, three-course
$41.5 - $110.6
Bottle of mid-range wine
$7.4 - $19.4
McMeal at McDonalds
$8.3 - $11.1
Coke/Pepsi 0.33L
$1.4 - $3.2
Public transport, monthly pass
$27.7 - $59
Gasoline (1 liter)
$0.8 - $1.2
Mobile phone monthly plan
$39.6 - $138.3
Fitness club, monthly fee
$9.2 - $41.5
Weather In Mesa
°C
°F
Precipitation In Mesa
mm
in
Air Quality
Unhealthy (For Sensitive Groups)
PM2.59
PM1018
56
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
Pets welcome