Residence Inn by Marriott Phoenix Mesa East offers guests a comfortable and convenient stay, with more than its fair share of praises and a few areas for improvement. Based on user reviews, below are the top 5 pros and cons of staying at this hotel.
1/5
Safety index
83 out of 100
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Safe area
Business
Residence Inn by Marriott Phoenix Mesa East
9.1
(382 ratings)
Mesa, United States -
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490 m Mountain Vista Medical Center
2.5 km Augusta Ranch Golf Club
3.5 km Superstition Springs Center
Hotel Overview
Hotel highlights
Cleanliness
Breakfast
Kitchen
- Spacious Rooms: Guests appreciate the size and comfort of the rooms, which provide ample space for relaxation and work.
- Free Breakfast: The complimentary breakfast receives high marks for its variety and quality, making mornings more enjoyable.
- Friendly Staff: The hotel's staff is commonly praised for their friendliness and helpfulness, enhancing the overall guest experience.
- Good Location: Its convenient location makes it easy for guests to access local attractions and amenities, adding value to their stay.
- Cleanliness: High standards of cleanliness are consistently noted, ensuring a pleasant and hygienic environment for guests.
Area for improvement
- Noise Levels: Some guests have mentioned that noise from the hallways and neighboring rooms can be an issue, affecting their rest.
- Parking Fees: The additional charges for parking can be a downside for guests, especially those on a tight budget.
- Occasional Slow Wi-Fi: There have been reports of slow or unreliable Wi-Fi, which can be frustrating for those needing constant online access.
- Maintenance Issues: A few guests have encountered maintenance problems in their rooms, though these seem to be infrequent.
- Limited Food Options: While the breakfast is praised, some find the other meal options to be limited in variety and availability.
Amenities
Kitchen
Microwave
Living/Dining area
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast included
Pet friendly
9.1RateScore
Total 382 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
9.2
booking
41 Reviews
8.2 / 10
expedia
341 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Bathroom
Kitchen
Amenities
Location
Atmosphere
Restaurant
Fitness
Sleep
Pets
Gym
Business
Family
Parking
Bar
Cleanliness was mentioned 55 times
13% Negative85% Positive
Reviews based on Cleanliness
Cassandra7 months ago
Positive: Spacious rooms! Kitchen with supplied pans and dish ware, I highly recommend this hotel anytime! Negative: You have to request to have the rooms cleaned up. I went almost 5 days straight with no room service before having to speak with the front desk.
Caitlin Handlos8 months ago
1/5
We had a poor experience with a group booking for a wedding. Each guest under the group had a poor check in experience as the hotel had overbooked their rooms. One experience lasting 1.5 hours. The bride did not have their room available after the rehearsal dinner. One guest was charged twice. We had confirmations printed and it was still an issue. The front desk person mentioned management changes which has caused some issues and it is quite clear. On top of this, one of our guests works in the industry and commented on how dirty the bathroom floor and carpeting are. We kept our shoes on throughout the stay because we felt too uncomfortable to address it after all the reservation issues. SO BUMMED. Last thing you want to have happen for such an important event. I will update once we hear back on corrections. Great location!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 127
Number of floors 4
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
9Upload
8Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
74 out of 100
Safe
Nighttime safety
46 out of 100
Risky
Mesa safety index
83
Overall Safety Index
Very Safe
An average rating of the six safety categories
83 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
66
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
76
Political safety
Safe
Potential for infringement of political rights or political unrest.
73
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
80
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
44
Overall Crime index
Moderate
An average rating of the crime categories
44 out of 100
Property crime severity
Moderate
49
Mugging or robbery 40/100
Car theft 37/100
Car break-ins 45/100
Home break-ins 46/100
Violent crime severity
Moderate
45
Physical attacks 42/100
Racism or religion motivated attacks 25/100
Other crime severity
Moderate
52
Insult or harassment in public 32/100
Corruption or bribery 39/100
Drug problem 57/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.7
Coffee
$2.7 - $6.9
Beer 0.5L
$1.6 - $2.1
Meal, inexpensive restaurant
$10 - $32
Public transport, one-way ticket
$0.9 - $2.7
Taxi 1km (normal tariff)
$1.2 - $2.8
Meal for 2 people, mid-range restaurant, three-course
$32 - $91.4
Bottle of mid-range wine
$7.3 - $19.2
McMeal at McDonalds
$8.2 - $11
Coke/Pepsi 0.33L
$1.4 - $3.6
Public transport, monthly pass
$41.1
Gasoline (1 liter)
$0.7 - $1.2
Mobile phone monthly plan
$22.8 - $127.9
Weather In Mesa
°C
°F
Precipitation In Mesa
mm
in
Air Quality
Moderate
PM2.57
PM1014
36
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)