The Hilton New Orleans Riverside is a hotel that has garnered a range of opinions from its guests. Based on user reviews, this hotel offers a mix of experiences, with many praising its services and amenities, while others highlight areas needing improvement.
1/5
Safety index
72 out of 100
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Safe area
Business
Shopping
Hilton New Orleans Riverside
8.2
(2,263 ratings)
New Orleans, United States -
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210 m Caesars New Orleans Casino
280 m Canal Street
280 m The Outlet Collection at Riverwalk
Hotel Overview
Hotel highlights
Location
Cleanliness
Atmosphere
- Location: Ideally situated near many attractions, making it a perfect spot for tourists.
- Amenities: Offers a wide range of facilities, including a fitness center and pools, that cater to both leisure and business travelers.
- Views: Many rooms offer stunning views of the river, adding a memorable aspect to guests' stays.
- Room Size: Spacious rooms that comfortably accommodate families and groups.
- Staff Friendliness: Highly praised for their welcoming and helpful attitude towards guests.
Area for improvement
Bathroom
Parking
Accessibility
- Parking: Some guests find the parking options to be inconvenient and costly.
- Aging Infrastructure: Reports of the hotel showing signs of wear and needing updates.
- Price: Some guests feel that the prices for rooms and services are high compared to the value received.
- Cleanliness: There have been instances where cleanliness did not meet some guests' expectations.
- Noise Levels: Due to its location and busy environment, some guests have experienced issues with noise.
Amenities
Tennis court
Extra beds/cribs
Breakfast available
Pool
Parking available
Laundry
Air conditioning
Restaurant
Related hotel videos
8.2RateScore
Total 2,263 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.1
8.4
booking
1,223 Reviews
8.1 / 10
expedia
1,040 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Amenities
Food
Sleep
Business
Parking
Atmosphere
Bathroom
Bar
Breakfast
Fitness
Nightlife
Accessibility
Nature
Wi-Fi
Transit
Gym
Kitchen
Restaurant
Air Conditioning
Family
Entertainment
Couples
Pool
Wellness
Spa
Location was mentioned 1188 times
5% Negative86% Positive
Reviews based on Location
Tiffany Kelly6 months ago
2/5
Location was good and room was clean but when we checked in we were told by front desk of a new daily charge for a list of amenities to include laundry, food and etc. Ordered room service one day and food was NOT good. Also, no laundry service available on the weekends. When we checked out the manager was very unaccommodating about reverses the daily charge. This is a warning to ask upon checking in if ALL amenities are available before agreeing to extra daily charge.
Michelle V6 months ago
5/5
I stayed for six nights. This is definitely my favourite Hilton property! Full-service with a restaurant, bar, and a coffee shop on site, which was great on Christmas when so many places were closed. We ordered room service one night, which was quick and delicious. The room was very comfortable too.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 1622
Number of floors 29
Year Built 1977
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
8Download
207Upload
114Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
54 out of 100
Risky
Nighttime safety
25 out of 100
Unsafe
New Orleans safety index
72
Overall Safety Index
Safe
An average rating of the six safety categories
72 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
51
Physical safety
Safe
Likelihood of injury due to harmful intent.
75
Property safety
Unsafe
Likelihood of theft.
31
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
81
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
96
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
67
Overall Crime index
High
An average rating of the crime categories
67 out of 100
Property crime severity
High
73
Mugging or robbery 65/100
Car theft 60/100
Car break-ins 68/100
Home break-ins 60/100
Violent crime severity
High
73
Physical attacks 62/100
Racism or religion motivated attacks 44/100
Other crime severity
High
80
Insult or harassment in public 59/100
Corruption or bribery 71/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.7 - $6.4
Beer 0.5L
$1.3 - $1.6
Meal, inexpensive restaurant
$10.1 - $36.6
Public transport, one-way ticket
$1.1 - $2.3
Taxi 1km (normal tariff)
$1
Meal for 2 people, mid-range restaurant, three-course
$64.1 - $128.2
Bottle of mid-range wine
$9.2 - $16.5
McMeal at McDonalds
$11 - $13.7
Coke/Pepsi 0.33L
$1.6 - $3.7
Public transport, monthly pass
$41.2 - $55
Gasoline (1 liter)
$0.6 - $0.8
Mobile phone monthly plan
$39.4 - $55
Fitness club, monthly fee
$25.6 - $59.5
Weather In New Orleans
°C
°F
Precipitation In New Orleans
mm
in
Air Quality
Moderate
PM2.58
PM1016
35
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
No pets, service animals welcome