Hotel Tonnelle New Orleans is a well-regarded hotel that has attracted attention for its distinct blend of services and amenities. Based on user reviews, it has both admirers and critics. The feedback encompasses various aspects of the hotel experience, highlighting its strengths and areas for improvement.
1/5
Safety index
78 out of 100
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Safe area
Business
Shopping
City
Hotel Tonnelle New Orleans, A Tribute Portfolio Hotel By Marriott
8.3
(1,282 ratings)
New Orleans, United States -
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1.26 km National World War II Museum
1.5 km Caesars Superdome
2 km Port of New Orleans
Hotel Overview
Hotel highlights
- Location: Guests appreciate the hotel's prime location which offers easy access to local attractions and public transport.
- Atmosphere: The unique décor and ambiance of the hotel make for a memorable stay, according to several reviews.
- Staff: The friendliness and professionalism of the hotel staff have been commended by many visitors.
- Quality of Sleep: The comfort of the rooms, especially the bedding, contributes to a good night's sleep for many guests.
- F&B Options: The on-site dining options have received praise for their variety and quality of food.
Area for improvement
- Price: Some guests feel that the stay is not value for money, mentioning the hotel's prices as a significant drawback.
- Noise Levels: Reports of noise disturbances from both inside and outside the hotel have affected the quality of stay for some.
- Maintenance: A few guests have noted that the hotel could benefit from better maintenance in certain areas.
- Wi-Fi Connectivity: The Wi-Fi service has been described as unreliable by several reviewers, impacting their overall experience.
- Extra Charges: Unexpected additional charges for various services have been a point of contention for some guests.
Amenities
Extra beds/cribs
Breakfast available
Pet friendly
Parking available
Free WiFi
Air conditioning
Gym
Housekeeping
8.3RateScore
Total 1,282 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.1
8.4
booking
296 Reviews
8.1 / 10
expedia
986 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
51+ People Are Talking
Food
Bar
Location
Food was mentioned 6 times
17% Negative83% Positive
Reviews based on Food
William Lefear9 months ago
5/5
Big compliments to the entire staff here, starting with Sylvester, who set the tone for my first stay at this hotel. He provided great service, and well informed me of the area, and the hotel. The rooms were nice, and clean. The food was good. The location was good. I'll be back.
Jes Caylor1 year ago
3/5
I knew it might be a little rough when this place changed ownership and name about a month after our reservation was placed. We still had a room, but it turned out to not be the one with the sofa like we had booked, and it cost about $60 more per night than I had reserved under Hotel Indigo (the former company). Service was great, especially house keepers. Location was great, it's right on the street car line and very walkable. We walked to the Southern Food and Beverage Museum and Magazine St with no problem, and there are cafes and diners a short walk away. The rooms need remodeling. The shower is very nice, but there is no vent fan so it becomes very steamy and you can see the moisture trails on the wall. Not having a fan is also rough when the bathroom only has a barn door that doesn't close all the way, perpetually leaving a 6 inch gap to the bathroom... 💀 Not much sound proofing either, but it's a city. The restaurant dinner was not good. The rice in the gumbo came out crunchy and undercooked. I wasn't expecting Commander's Palace lol, but I expected the rice to be edible. Walk down to Please-U Diner or Avenue Coffee for breakfast instead, and if you just want a quick bite of food the grocery store or Igor's Bar will unfortunately be better. I imagine they'll improve over time but next visit I'll probably check out another place in the neighborhood.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 136
Number of floors 9
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
150Upload
13Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
54 out of 100
Risky
Nighttime safety
25 out of 100
Unsafe
New Orleans safety index
78
Overall Safety Index
Safe
An average rating of the six safety categories
78 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
53
Physical safety
Safe
Likelihood of injury due to harmful intent.
72
Property safety
Safe
Likelihood of theft.
61
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
83
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
96
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
67
Overall Crime index
High
An average rating of the crime categories
67 out of 100
Property crime severity
High
73
Mugging or robbery 65/100
Car theft 60/100
Car break-ins 68/100
Home break-ins 60/100
Violent crime severity
High
73
Physical attacks 62/100
Racism or religion motivated attacks 44/100
Other crime severity
High
80
Insult or harassment in public 59/100
Corruption or bribery 71/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.7 - $6.4
Beer 0.5L
$1.3 - $1.6
Meal, inexpensive restaurant
$10.1 - $36.6
Public transport, one-way ticket
$1.1 - $2.3
Taxi 1km (normal tariff)
$1
Meal for 2 people, mid-range restaurant, three-course
$64.1 - $128.2
Bottle of mid-range wine
$9.2 - $16.5
McMeal at McDonalds
$11 - $13.7
Coke/Pepsi 0.33L
$1.6 - $3.7
Public transport, monthly pass
$41.2 - $55
Gasoline (1 liter)
$0.6 - $0.8
Mobile phone monthly plan
$39.4 - $55
Fitness club, monthly fee
$25.6 - $59.5
Weather In New Orleans
°C
°F
Precipitation In New Orleans
mm
in
Air Quality
Moderate
PM2.58
PM1016
35
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
Pets welcome