The Ritz-Carlton, New Orleans, according to user reviews, encapsulates the essence of luxury and Southern charm, embodying the historical spirit of the city while providing first-class services and amenities. Guests frequently praise its exceptional service, elegant decor, and prime location, making it a beloved establishment among both tourists and locals. However, despite its many accolades, some areas for improvement are noted by patrons.
1/5
Safety index
72 out of 100
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Safe area
Business
Family
Luxury
Spa
Shopping
The Ritz-Carlton, New Orleans
9.0
(1,282 ratings)
New Orleans, United States -
show on map
Nearby Canal Street
140 m Bourbon Street
910 m Caesars New Orleans Casino
Hotel Overview
Hotel highlights
Location
Bar
Food
- Exceptional Customer Service: Staff are frequently commended for their attentiveness and dedication to providing a memorable experience.
- Elegant Decor: The hotel's interiors are often highlighted for their sophistication and adherence to the historical aesthetics of the area.
- Prime Location: Situated in a convenient spot, guests appreciate the ease of access to local attractions and dining options.
- Comfortable Rooms: The accommodations are praised for their comfort, providing a restful haven after a day of exploration.
- Quality Amenities: From the spa to the dining options, the hotel offers a range of high-quality amenities that enhance the stay.
Area for improvement
Wi-Fi
- Price Point: Some guests find the hotel's pricing to be on the higher side, impacting its value for money.
- Noise Levels: Due to its central location, noise from outside can sometimes disturb guests at night.
- Room Availability: During peak seasons, booking a preferred room can be difficult due to high demand.
- Room Size: A few guests have mentioned that certain room sizes can feel cramped, especially for the price paid.
- Additional Fees: Unexpected charges such as for parking or certain services can take guests by surprise.
Amenities
Extra beds/cribs
Toys/Games
Grocery/Convenience store
Breakfast available
Pool
Pet friendly
Spa
Parking available
Related hotel videos
9.0RateScore
Total 1,282 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.0
9.0
booking
296 Reviews
9.0 / 10
expedia
986 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Bar
Food
Nightlife
Atmosphere
Cleanliness
Amenities
Sleep
Breakfast
Bathroom
Business
Wellness
Parking
Accessibility
Spa
Fitness
Family
Couples
Gym
Restaurant
Kitchen
Wi-Fi
Pool
Entertainment
Air Conditioning
Transit
Hot Tub
Location was mentioned 253 times
6% Negative85% Positive
Reviews based on Location
Brooks Jones7 months ago
4/5
This is my second time staying at the Ritz Carlton in New Orleans, and it continues to be a great experience. On this occasion they were decorated for Christmas, which was very nice to see the room was wonderfully quiet and well appointed, it met all my needs. The staff at the front desk was very nice. The wait staff serving in the bar and bistro area were all very nice and pleasant but you could tell that they were very new to serving. Unfortunately, the Ritz Carlton club was under construction, so I was not able to enjoy as much of the hotel as I wanted.
Allison L.7 months ago
5/5
This is hands down among the most exquisite hotel experiences in New Orleans! Especially if you’re staying for the holidays, it is a total feast for the eyes. The service is top-tier from the moment you arrive. The valet is thorough and takes all your bags to your room. The rooms are lovely and huge—plenty of space for two people. The location is great because it’s not on a very loud street so you have distance from all the action of Bourbon but it is easily walkable to the main sights. For me, a highlight was the amenities—they have three fitness rooms with state of the art equipment, a pool and jacuzzi and full service spa. I was shocked and excited to see such an extensive set of amenities. The hotel itself is a bit of a maze, but amazing for events onsite. Highly recommend this hotel!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 527
Number of floors 14
Number of buildings/towers 1
Year Built 2000
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
15Download
104Upload
38Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
54 out of 100
Risky
Nighttime safety
25 out of 100
Unsafe
New Orleans safety index
72
Overall Safety Index
Safe
An average rating of the six safety categories
72 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
51
Physical safety
Safe
Likelihood of injury due to harmful intent.
75
Property safety
Unsafe
Likelihood of theft.
31
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
81
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
96
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
67
Overall Crime index
High
An average rating of the crime categories
67 out of 100
Property crime severity
High
73
Mugging or robbery 65/100
Car theft 60/100
Car break-ins 68/100
Home break-ins 60/100
Violent crime severity
High
73
Physical attacks 62/100
Racism or religion motivated attacks 44/100
Other crime severity
High
80
Insult or harassment in public 59/100
Corruption or bribery 71/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.7 - $6.4
Beer 0.5L
$1.3 - $1.6
Meal, inexpensive restaurant
$10.1 - $36.6
Public transport, one-way ticket
$1.1 - $2.3
Taxi 1km (normal tariff)
$1
Meal for 2 people, mid-range restaurant, three-course
$64.1 - $128.2
Bottle of mid-range wine
$9.2 - $16.5
McMeal at McDonalds
$11 - $13.7
Coke/Pepsi 0.33L
$1.6 - $3.7
Public transport, monthly pass
$41.2 - $55
Gasoline (1 liter)
$0.6 - $0.8
Mobile phone monthly plan
$39.4 - $55
Fitness club, monthly fee
$25.6 - $59.5
Weather In New Orleans
°C
°F
Precipitation In New Orleans
mm
in
Air Quality
Moderate
PM2.58
PM1016
35
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)