The Royal Sonesta New Orleans is a hotel that garners mixed reviews from its guests. Situated in a vibrant location, it offers a blend of luxury, unique cultural experiences, and a diverse array of amenities. While many visitors appreciate its charm and convenience, others have pointed out areas needing improvement.
1/5
Safety index
66 out of 100
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Safe area
Business
Family
Luxury
Shopping
The Royal Sonesta New Orleans
8.3
(4,895 ratings)
New Orleans, United States -
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Nearby Bourbon Street
Nearby Royal Street
280 m Canal Street
Hotel Overview
Hotel highlights
Location
Cleanliness
Atmosphere
- Location: Situated in a lively area, offering easy access to local attractions and entertainment.
- Ambiance: A unique blend of local culture and luxury that enchants guests.
- Amenities: Diverse facilities, including a pool and fitness center, cater to guests' needs for relaxation and activity.
- Staff: Friendly and attentive staff enhancing the overall experience of the guests.
- Events: Hosts a variety of events that showcase local culture and provide entertainment to guests.
Area for improvement
Bathroom
Accessibility
Kitchen
- Noise Level: Some guests find the hotel's vibrant location leads to disturbances, affecting their rest.
- Room Quality: Variability in room standards, with some guests noting rooms in need of updates or repairs.
- Cost: Many guests find the hotel’s pricing to be on the higher side, impacting its value for money.
- Service Inconsistencies: While the staff are generally praised, some guests experience lapses in service quality.
- Parking: Limited and expensive parking options create inconvenience for guests with vehicles.
Amenities
Extra beds/cribs
Breakfast available
Pool
Parking available
Pet friendly
Air conditioning
Restaurant
Bar
Related hotel videos
8.3RateScore
Total 4,895 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.1
8.4
booking
2,285 Reviews
8.1 / 10
expedia
2,610 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Sleep
Nightlife
Amenities
Bar
Atmosphere
Food
Fitness
Bathroom
Parking
Pool
Breakfast
Business
Couples
Accessibility
Family
Kitchen
Restaurant
Entertainment
Pets
Gym
Air Conditioning
Transit
Wi-Fi
Location was mentioned 503 times
9% Negative84% Positive
Reviews based on Location
Mike S6 months ago
5/5
A great location for a large wedding, conference, meetings or just to stop in for the live jazz, I enjoyed the 4 nights spent there for work and everyone was helpful and friendly. There's an entrance from the parking garage (valet), or from Bourbon street. The taxi drivers seem to know when it's better to use which entrance, whereas the Uber driver may not. The front end staff were very friendly and helpful, and gave recommendations with a smile. The bell hop/concierge guys were fantastic, and very friendly and helpful as well. I hope to return with family in the future.
Em6 months ago
3/5
During my five-night stay at The Royal Sonesta New Orleans on Bourbon Street, I had a mixed experience. When we first checked in, our room had a less-than-desirable view, but thanks to the considerate lady at the front desk, we were moved to a better room away from the noisy street—a definite plus. However, our stay had its share of unexpected interruptions. On the third night, we were rudely awakened by a fire alarm, forcing us to evacuate the building due to someone smoking in one of the rooms. This happened again at 2 am, without any apologies or explanations. Despite these setbacks, one of the best aspects of the hotel was its convenient location. It was within walking distance of numerous attractions, and being on Bourbon Street meant there were plenty of places to visit and explore. This proximity to the heart of the action certainly added value to our stay, even though the overall experience had its ups and downs.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 483
Number of floors 7
Year Built 1969
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
26Download
163Upload
43Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
54 out of 100
Risky
Nighttime safety
25 out of 100
Unsafe
New Orleans safety index
66
Overall Safety Index
Safe
An average rating of the six safety categories
66 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
41
Physical safety
Safe
Likelihood of injury due to harmful intent.
65
Property safety
Very Unsafe
Likelihood of theft.
9
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
81
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
67
Overall Crime index
High
An average rating of the crime categories
67 out of 100
Property crime severity
High
73
Mugging or robbery 65/100
Car theft 60/100
Car break-ins 68/100
Home break-ins 60/100
Violent crime severity
High
73
Physical attacks 62/100
Racism or religion motivated attacks 44/100
Other crime severity
High
80
Insult or harassment in public 59/100
Corruption or bribery 71/100
Drug problem 73/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.7
Coffee
$3.7 - $6.4
Beer 0.5L
$1.3 - $1.6
Meal, inexpensive restaurant
$10.1 - $36.6
Public transport, one-way ticket
$1.1 - $2.3
Taxi 1km (normal tariff)
$1
Meal for 2 people, mid-range restaurant, three-course
$64.1 - $128.2
Bottle of mid-range wine
$9.2 - $16.5
McMeal at McDonalds
$11 - $13.7
Coke/Pepsi 0.33L
$1.6 - $3.7
Public transport, monthly pass
$41.2 - $55
Gasoline (1 liter)
$0.6 - $0.8
Mobile phone monthly plan
$39.4 - $55
Fitness club, monthly fee
$25.6 - $59.5
Weather In New Orleans
°C
°F
Precipitation In New Orleans
mm
in
Air Quality
Moderate
PM2.58
PM1016
35
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)