The Hilton Garden Inn San Antonio Downtown Riverwalk is a well-reviewed hotel favored for its superior location and quality amenities. Based on user feedback, this hotel is appreciated for its proximity to San Antonio's most charming attractions, providing guests with a comfortable and convenient stay.
1/5
Safety index
79 out of 100
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Safe area
Hilton Garden Inn San Antonio Downtown Riverwalk
8.0
(1,942 ratings)
San Antonio, United States -
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280 m Alamo
280 m San Antonio River
420 m Shops at Rivercenter
Hotel Overview
Hotel highlights
Location
Fitness
Atmosphere
- Location: Perfectly situated near the Riverwalk, guests love the easy access to restaurants, shops, and entertainment.
- Staff: The friendly and helpful staff receive high praise for their attentive service.
- Cleanliness: Rooms and facilities are commended for their cleanliness and maintenance.
- Amenities: The hotel offers a range of appreciated amenities including a fitness center and pool.
- Comfort: Guests note the comfortable rooms and beds, ensuring a restful sleep.
Area for improvement
Bathroom
Accessibility
Restaurant
- Parking: The cost and availability of parking are frequently mentioned as a downside.
- Noise: Some guests report noise issues, particularly from the surrounding area at night.
- Room Size: A few guests feel the rooms are smaller than expected.
- Price: Some reviewers find the prices to be on the higher side for the value received.
- Wi-Fi Quality: The quality and speed of the Wi-Fi connection have been points of contention for some guests.
Amenities
Microwave
Extra beds/cribs
Grocery/Convenience store
Breakfast available
Pool
Pet friendly
Parking available
Restaurant
Related hotel videos
8.0RateScore
Total 1,942 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.0
8.0
booking
985 Reviews
8.0 / 10
expedia
957 Reviews
8.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Parking
Cleanliness
Sleep
Breakfast
Fitness
Amenities
Bathroom
Atmosphere
Pool
Restaurant
Accessibility
Bar
Food
Transit
Family
Kitchen
Business
Nightlife
Air Conditioning
Entertainment
Nature
Gym
Location was mentioned 195 times
8% Negative85% Positive
Reviews based on Location
Cassie Rosebrock7 months ago
4/5
Very nice hotel. The front desk was friendly in letting me know the details of the stay. He even offered some things to do. I saw reviews with complaints about the fact that they don't clean the rooms every day and people didn't know. When I checked in I was told and there is a very legible sticker in the bathroom mirror stating this. They also said to just notify if anything was needed and they would have the room cleaned and/or restocked. I had no issues with this. I was there for 2 nights so I didn't need anything. I did notice there wasn't any hand soap at the sink. I'm assuming they forgot to stock it and I'm hoping it's something they actually supply. I carry my own so it was fine. Only issue I had was with valet. I didn't mind the price. I was charged $42 for it. I didn't realize that the cars are kept off-site about a block or 2 away. I didn't feel comfortable with that. The attendant from the day I checked out wouldn't let me request my car in person. He said it had to through a text that had been sent, but I had deleted it. I deleted it because the other attendants were allowing for me to do it in person. There was a timer after I sent the request for my car. 8 minutes in he comes up to me to ask if I requested it or not. Made me think what was the point if he didn't even know I did it. A small price to pay I guess for an otherwise unproblematic stay.
Elijah Rodriguez8 months ago
5/5
Could not recommend this place enough. They were so nice. They even gave me a special remote so I could use my Apple TV with their TV. They gave me two free water bottles upon check in which is really nice. Very exceptional guest service. And if you use the mobile app and are a member you get to pick your own room and I loved my view of Downtown! Oh and the roof top pool is amazing too, you can see everything from there including the Alamo! And the fitness center was nice as well. Really cannot think of anything negative. Maybe have those special remotes in all rooms just in case someone does not think to ask for it and wants to plug in an HDMI device? But besides that, really nice and could not recommend enough! Will return and will recommend. The price is not bad too, only $250 for two nights for a downtown hotel (this was back in September but still). Picture was the view from my room 1002.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 126
Number of floors 10
Year Built 2017
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
23Download
115Upload
40Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
78 out of 100
Safe
Nighttime safety
46 out of 100
Risky
San Antonio safety index
79
Overall Safety Index
Safe
An average rating of the six safety categories
79 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
66
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
82
Property safety
Risky
Likelihood of theft.
50
Political safety
Safe
Potential for infringement of political rights or political unrest.
79
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
94
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
48
Overall Crime index
Moderate
An average rating of the crime categories
48 out of 100
Property crime severity
Moderate
59
Mugging or robbery 37/100
Car theft 46/100
Car break-ins 59/100
Home break-ins 48/100
Violent crime severity
Moderate
51
Physical attacks 38/100
Racism or religion motivated attacks 25/100
Other crime severity
Moderate
57
Insult or harassment in public 39/100
Corruption or bribery 42/100
Drug problem 56/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $1.9
Coffee
$3 - $8.3
Beer 0.5L
$1.6 - $2.6
Meal, inexpensive restaurant
$9.2 - $30.4
Public transport, one-way ticket
$1.5 - $2.3
Taxi 1km (normal tariff)
$1.7 - $2.9
Meal for 2 people, mid-range restaurant, three-course
$50.7 - $147.5
Bottle of mid-range wine
$8.1 - $18.4
McMeal at McDonalds
$10.1 - $11.1
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$35 - $77
Gasoline (1 liter)
$0.6 - $1
Mobile phone monthly plan
$36.9 - $69.1
Fitness club, monthly fee
$41.5 - $109.7
Weather In San Antonio
°C
°F
Precipitation In San Antonio
mm
in
Air Quality
Moderate
PM2.55
PM1011
36
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome