The Westin Riverwalk in San Antonio is a well-regarded hotel, celebrated for its exceptional location and guest services according to user reviews. This hotel offers a unique blend of comfort, convenience, and luxury, making it a preferred choice for many visitors.
1/5
Safety index
80 out of 100
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Safe area
Business
Family
The Westin Riverwalk, San Antonio
8.5
(1,388 ratings)
San Antonio, United States -
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210 m San Antonio River
420 m Henry B. González Convention Center
490 m Alamo
Hotel Overview
Hotel highlights
Location
Cleanliness
Atmosphere
- Exceptional Location: Guests love its prime location along the scenic Riverwalk, offering easy access to dining, shopping, and entertainment.
- Outstanding Customer Service: The staff are highly praised for their attentiveness, friendliness, and professionalism.
- Luxurious Rooms: The accommodations are frequently described as comfortable, spacious, and well-equipped.
- Amenities Galore: The hotel provides a range of amenities including a fitness center, pool, and dining options that guests find convenient and enjoyable.
- Cleanliness and Safety: High standards of cleanliness and safety measures are consistently noted, giving visitors peace of mind.
Area for improvement
Bathroom
Accessibility
Wi-Fi
- Parking Challenges: Some guests have found parking to be inconvenient and costly.
- Noise Levels: Noise from surrounding areas and within the hotel has been a concern for some visitors, affecting their stay.
- Room Issues: A few reviews mention problems with room maintenance, such as aging fixtures or malfunctioning air conditioning.
- Pricey On-site Dining: Several guests feel that the prices for the on-site dining options are on the higher side.
- Booking Inconsistencies: There have been instances of booking errors or confusion upon check-in, causing inconvenience to some guests.
Amenities
Extra beds/cribs
Breakfast available
Pool
Pet friendly
Parking available
Restaurant
Bar
Air conditioning
Related hotel videos
8.5RateScore
Total 1,388 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.6
booking
454 Reviews
8.3 / 10
expedia
934 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Amenities
Parking
Sleep
Food
Bar
Atmosphere
Bathroom
Business
Breakfast
Fitness
Family
Accessibility
Couples
Wi-Fi
Kitchen
Nature
Restaurant
Pool
Pets
Air Conditioning
Nightlife
Gym
Transit
Wellness
Entertainment
Spa
Location was mentioned 469 times
5% Negative89% Positive
Reviews based on Location
Arwa Alkathiry6 months ago
5/5
I spent one Saturday night with my friend at this hotel, and I want to start talking about the service it was above and beyond especially we arrived in the late afternoon and there was an event going on and lots of visitors so the service was amazing in the busiest time. I called twice to ask for stuff and they made sure to bring everything I needed and more in a timely manner. Petra from concierge helped us and I want to tell you thank you so much u made our stay amazing! . Room is spacious enough and very clean, and the location is absolutely amazing since I like to be in the middle of everything and have access yo walk everywhere at the same time it’s not too crowded and noisy as the other part of the river. I have to also mention how amazing the interior of the hotel and lobby, the decoration and Christmas tree and vibes, everything was on point.
Justin Dalrymple7 months ago
5/5
Loved the location of this hotel! I had a balcony room overlooking the little river and it was just spectacular! They had the entire riverfront walkway and boardwalk all lit for Christmas. It was a vibe! They also have boats that give tours around the city. I highly recommend!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 474
Number of floors 14
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
15Download
67Upload
20Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
78 out of 100
Safe
Nighttime safety
46 out of 100
Risky
San Antonio safety index
80
Overall Safety Index
Safe
An average rating of the six safety categories
80 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
64
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
93
Property safety
Risky
Likelihood of theft.
54
Political safety
Safe
Potential for infringement of political rights or political unrest.
80
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
86
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
48
Overall Crime index
Moderate
An average rating of the crime categories
48 out of 100
Property crime severity
Moderate
59
Mugging or robbery 37/100
Car theft 46/100
Car break-ins 59/100
Home break-ins 48/100
Violent crime severity
Moderate
51
Physical attacks 38/100
Racism or religion motivated attacks 25/100
Other crime severity
Moderate
57
Insult or harassment in public 39/100
Corruption or bribery 42/100
Drug problem 56/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $1.9
Coffee
$3 - $8.3
Beer 0.5L
$1.6 - $2.6
Meal, inexpensive restaurant
$9.2 - $30.4
Public transport, one-way ticket
$1.5 - $2.3
Taxi 1km (normal tariff)
$1.7 - $2.9
Meal for 2 people, mid-range restaurant, three-course
$50.7 - $147.5
Bottle of mid-range wine
$8.1 - $18.4
McMeal at McDonalds
$10.1 - $11.1
Coke/Pepsi 0.33L
$1.8 - $3.7
Public transport, monthly pass
$35 - $77
Gasoline (1 liter)
$0.6 - $1
Mobile phone monthly plan
$36.9 - $69.1
Fitness club, monthly fee
$41.5 - $109.7
Weather In San Antonio
°C
°F
Precipitation In San Antonio
mm
in
Air Quality
Moderate
PM2.55
PM1011
36
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)