The Eldorado Hotel & Spa in Santa Fe is a well-reviewed accommodation, appreciated for its blend of comfort, service, and location. Guests speak highly of its aesthetic charm, which combines traditional design with modern amenities. However, like any hospitality establishment, it has its share of criticisms alongside its praises. Below are the details based on user reviews.
1/5
Safety index
81 out of 100
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Eldorado Hotel & Spa
8.4
(1,793 ratings)
Santa Fe, United States -
Nearby Georgia O'Keefe Museum
280 m Santa Fe Plaza
420 m Cathedral Basilica of Saint Francis of Assisi
Hotel Overview
Hotel highlights
Location
Food
Atmosphere
- Ambiance: Praised for its inviting atmosphere and unique local decor that reflects the cultural heritage of Santa Fe.
- Location: Highly rated for its proximity to local attractions, making it convenient for guests to explore Santa Fe’s rich history and art scene.
- Staff: Commended for being friendly, professional, and going above and beyond to accommodate guest needs.
- Room Comfort: Appreciated for its clean, spacious rooms equipped with comfortable furnishings and modern amenities.
- Spa Services: The spa is celebrated for offering a range of relaxing and rejuvenating treatments that guests find to be a highlight of their stay.
Area for improvement
Bathroom
Air Conditioning
Kitchen
- Parking: Criticized for limited parking availability, which can be a major inconvenience for guests with vehicles.
- Price: Some reviews indicate that the hotel can be on the pricier side, especially considering additional charges that may apply.
- Room Noise: A few guests have mentioned that the rooms can be noisy, particularly those facing busy streets.
- Wi-Fi Connection: Complaints about the Wi-Fi being unreliable or slow in some parts of the hotel have been noted.
- Restaurant Service: Although the food quality is generally praised, some guests have experienced slow service at the hotel’s restaurant.
Amenities
Microwave
Pet friendly
Pool
Breakfast available
Hot Tub
Spa
Parking available
Gym
Related hotel videos
RateScore
Total 1,793 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
822 Reviews
8.4 / 10
expedia
971 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Amenities
Food
Cleanliness
Bar
Bathroom
Fitness
Atmosphere
Sleep
Parking
Wellness
Business
Pool
Breakfast
Spa
Hot Tub
Couples
Air Conditioning
Nightlife
Kitchen
Restaurant
Pets
Accessibility
Nature
Wi-Fi
Gym
Transit
Family
Entertainment
Location was mentioned 198 times
Reviews based on Location
Positive: Great location near the plaza! Nice pool/hot tub facilities. Negative: Room was fine. Basic hotel room. The pool was being "rented out" to a party from another hotel bc their pool was under construction. This made it impossible to get chairs and all the towels were gone. No food available. Lobby bar was never open.
Spent 5 nights at the Eldorado, all the staff from valet, bellman (firemaster), housekeeping and front desk were very friendly and helpful. The public areas are nice, however, the hallways and rooms have old worn carpets, the carpet in our room was frayed by the fireplace. Room was unusual in that it had no place to store folded clothes other than some cubbies next to the refrigerator. It could have used another chair as well, one with an ottoman is not enough. Breakfast in the restaurant was good and served quickly. Service was great also. Don’t buy water or soda from the gift shop, they charged $15.00 for a $2.90 bottle of water and $4.50 for a can of sprite. Save your money to spend on the plaza and buy your supplies at Albertsons up the street.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 219
Number of floors 5
Year Built 1986
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
24Download
91Upload
33Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
76 out of 100
Safe
Nighttime safety
52 out of 100
Risky
Santa Fe safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
81 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
66
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
97
Property safety
Safe
Likelihood of theft.
66
Political safety
Safe
Potential for infringement of political rights or political unrest.
67
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
91
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
50 out of 100
Property crime severity
Moderate
58
Mugging or robbery 37/100
Car theft 49/100
Car break-ins 69/100
Home break-ins 54/100
Violent crime severity
Moderate
48
Physical attacks 41/100
Racism or religion motivated attacks 26/100
Other crime severity
Moderate
54
Insult or harassment in public 46/100
Corruption or bribery 55/100
Drug problem 64/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $2.8
Coffee
$2.8 - $6.9
Beer 0.5L
$1.6 - $2.6
Meal, inexpensive restaurant
$9.2 - $36.9
Public transport, one-way ticket
$0.9 - $2.3
Taxi 1km (normal tariff)
$1.7 - $3.2
Meal for 2 people, mid-range restaurant, three-course
$59.9 - $147.5
Bottle of mid-range wine
$6.9 - $30.9
McMeal at McDonalds
$8.3 - $12
Coke/Pepsi 0.33L
$1.8 - $3.7
Gasoline (1 liter)
$0.7 - $1.1
Mobile phone monthly plan
$27.7 - $115.2
Weather In Santa Fe
Precipitation In Santa Fe
Air Quality
Good
PM2.55
PM108
11
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)