Bally’s Shreveport Casino and Hotel, based on user reviews, is an establishment that offers its guests a range of entertainment and accommodation options. Whilst many visitors have had positive experiences, noting the facility’s amenities and services, there are also critical points raised by past guests. Below are the top positive and negative aspects derived from user reviews.
1/5
Safety index
82 out of 100
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Bally’s Shreveport Casino and Hotel
7.7
(5,033 ratings)
Shreveport, United States -
Nearby Bally's Shreveport Casino & Hotel
210 m Sam's Town Casino
700 m Shreveport Convention Center
Hotel Overview
Hotel highlights
Food
Atmosphere
Breakfast
- Varied Entertainment Options: Guests appreciate the wide range of entertainment opportunities, from gaming to live shows.
- Friendly Staff: Many reviews highlight the welcoming and helpful nature of the hotel staff.
- Spacious and Clean Rooms: The cleanliness and size of the rooms receive high praise, making for a comfortable stay.
- Diverse Dining Options: The availability of multiple dining choices satisfies various culinary preferences.
- Convenient Location: The hotel's location is noted for its convenience, providing easy access to local attractions.
Area for improvement
Bathroom
Accessibility
Kitchen
- Incidental Fees: Some guests were taken aback by unexpected charges and felt these should have been clarified beforehand.
- Aging Facilities: There's feedback that some parts of the hotel and casino show signs of wear and need updates.
- Smoke Smell in Common Areas: The presence of smoke in common areas, including the casino, has been a drawback for some visitors.
- Limited Parking: Finding a parking space can be challenging, especially during peak times, according to some reviews.
- Inconsistent Wi-Fi: Several reviewers mentioned difficulties with the Wi-Fi service, finding it unreliable at times.
Amenities
Extra beds/cribs
Pet friendly
Breakfast available
Parking included
Gym
Restaurant
Bar
Room service
Related hotel videos
RateScore
Total 5,033 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
2,709 Reviews
7.6 / 10
expedia
2,324 Reviews
7.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Nightlife
Cleanliness
Food
Bar
Bathroom
Atmosphere
Sleep
Breakfast
Parking
Amenities
Location
Accessibility
Kitchen
Pets
Fitness
Family
Entertainment
Restaurant
Business
Wellness
Air Conditioning
Nature
Wi-Fi
Couples
Spa
Hot Tub
Transit
Gym
Nightlife was mentioned 1441 times
Reviews based on Nightlife
If it was possible to rate this less than 1 star, I would have. So, after reading the reviews, we decided to give it a chance anyway. Right in the maze of interstate in downtown Shreveport, at first site, it didn't look too bad. On entering, you can tell that it was once a really nice casino/hotel. That time has passed, though. We had traveled late into the night, and once we got in our room, we initially thought it was nice. That thought quickly vanished as we walked around the room. The carpet looked like a murder scene, the furniture was beat up and dirty, and the bathroom wasn't bad but definitely not maintained properly. I wish I had gotten a picture of the nightstand that had a chunk taken out of the drawer face and was being held together with 2 pieces of packing tape. The right side queen bed was made in reverse order, with the sheet UNDER the mattress pad. There was NO top sheet at all. Luckily, the other bed was ok. Had it not been so late, we would've requested another room or refund and gone and found a different hotel. There are 2 good points to this stay. The first being the AC in the room was really, really good. The second was the view in the rear view mirror as we were driving away. Everyone who has given a bad review is 100% correct. For everyone else, I suggest you request and spend a night in room 921. That will probably change your mind.
Over the years my wife and I have stayed at this hotel even before it transitioned to Bally's. Prior stays have always been somewhat above average. However, our recent stay thru the Thanksgiving holidays was less than OK. The rooms have not been updated (same old decor), we had warm water not hot, large chunks of hair in the shower and small pieces of hair in the tub. Short on bath clothes, had to go to the cleaning person and retrieve towels and bath cloths. I did not know you could mess up a chef salad, but the lettuce was wilted/soggy. The only good thing that came out of this trip was the front desk manager agreed to refund the second night room charges plus fees.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 403
Number of floors 18
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
25Download
120Upload
28Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
51 out of 100
Risky
Nighttime safety
25 out of 100
Unsafe
Shreveport safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
82 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
61
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
92
Property safety
Safe
Likelihood of theft.
77
Political safety
Safe
Potential for infringement of political rights or political unrest.
71
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
89
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
High
An average rating of the crime categories
69 out of 100
Property crime severity
High
75
Mugging or robbery 53/100
Car theft 61/100
Car break-ins 71/100
Home break-ins 61/100
Violent crime severity
High
72
Physical attacks 63/100
Racism or religion motivated attacks 53/100
Other crime severity
Extreme
84
Insult or harassment in public 59/100
Corruption or bribery 68/100
Drug problem 77/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.4 - $5.5
Coffee
$2.3 - $9.2
Beer 0.5L
$1.6 - $2.6
Meal, inexpensive restaurant
$9.2 - $41.5
Meal for 2 people, mid-range restaurant, three-course
$36.9 - $138.3
Bottle of mid-range wine
$3.7 - $18.4
McMeal at McDonalds
$7.4 - $11.1
Coke/Pepsi 0.33L
$1.4 - $2.8
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$39.6 - $59.9
Fitness club, monthly fee
$23 - $41.5
Weather In Shreveport
Precipitation In Shreveport
Air Quality
Good
PM2.516
PM1026
19
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
Pets welcome (restrictions apply)