Sheraton Steamboat Resort Villas, located in Steamboat Springs, is a well-regarded accommodation option among travelers. Drawing from a range of user reviews, it appears to offer a mix of experiences, with certain aspects being highly praised while others may need improvement. The resort's location in Steamboat Springs makes it a desirable destination for those looking to enjoy the natural beauty and outdoor activities in the area.
1/5
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Sheraton Steamboat Resort Villas
8.8
(782 ratings)
Steamboat Springs, United States -
Nearby Steamboat Ski Resort
1.33 km Wildhorse Gondola
500 m Steamboat Gondola
Hotel Overview
Hotel highlights
Location
Amenities
Nature
- Exceptional Location: Situated close to skiing areas and beautiful mountain scenery, providing easy access to outdoor activities.
- Luxurious Amenities: Features high-quality, well-maintained facilities including a spa, pool, and fitness center.
- Spacious Accommodations: Guests appreciate the spacious and comfortable rooms and villas, suitable for families and groups.
- Friendly Staff: The resort's staff is consistently praised for being attentive, helpful, and friendly.
- Diverse Dining Options: Offers a variety of dining experiences, with multiple restaurants acclaimed for their quality and service.
Area for improvement
Entertainment
- Pricey: Many reviews mention that the cost of staying at the resort can be quite high, especially during peak seasons.
- Limited Parking: Guests have reported challenges with parking availability, which can be inconvenient.
- Occasional Noise Issues: Some reviews note that noise from nearby rooms or public areas can be a problem, affecting the tranquility of the stay.
- Reservation Challenges: A few guests have experienced difficulties with booking and reservation accuracy, which could lead to complications upon arrival.
- Sporadic Wi-Fi Quality: While Wi-Fi is available, its reliability and speed can vary, causing frustration for some guests.
Amenities
Microwave
Extra beds/cribs
Pool
Hot Tub
Free WiFi
![Spa](/_next/image?url=https%3A%2F%2Fstorage.googleapis.com%2Fratepunk-premium-strapi.appspot.com%2Fcherry_blossom_423bf40f68%2Fcherry_blossom_423bf40f68.png&w=32&q=75)
Spa
Gym
Parking available
Related hotel videos
RateScore
Total 782 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
140 Reviews
8.6 / 10
expedia
642 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Amenities
Nature
Cleanliness
Bathroom
Kitchen
Fitness
Sleep
Parking
Family
Accessibility
Bar
Breakfast
Atmosphere
Food
Pool
Hot Tub
Wellness
Spa
Transit
Couples
Entertainment
Gym
Wi-Fi
Business
Restaurant
Nightlife
Air Conditioning
Pets
Location was mentioned 128 times
Reviews based on Location
The villas here are very clean, roomy, and pleasantly appointed. There are multiple large hot tubs, a heated pool, and an ice skating rink. The best part is this resort/hotel is a ski-in ski-out facility. Literally walk outside and boom, there's the gondola and ski lift. They'll store your ski and snowboard equipment if you're a guest at no charge. This year we tried snowboarding. Lol, tough day. So we came back to the inhouse rental area within the hotel and they, with a smile, swap out your snowboarding gear for ski gear. No issues, no additional fees.
On Tuesday, December 26th after driving for over 3 hours from my home in Denver, I was greeted with the worst customer service I have ever experienced by your bar staff and on-site customer service staff. I had just checked in and decided to relax myself by going to the bar while I waited for my partner to arrive. The holidays are a difficult time for me as I’ve recently lost several family members so I wasn’t as energetic as the other patrons in town for the holidays. Apparently that offended the bartender because as soon as I sat down he was extremely aggravated. He decided to ask me what was wrong (while I was wondering that about him) and I simply said “It kind of seems like you don’t want to serve me”. This prompted him to snatch the drink out of my hand and loudly announce “I can’t serve you at this point. I want you to leave.” I was clearly perplexed since this has never happened to me. I asked him why he felt that way and he ignored me. I had to ask him a few more times until he said “You’re slow to answer.” (Not true). I asked him to call the manager (Maizy) over because I found it to be odd and he wasn’t answering my questions.I explained to her that despite me being completely respectful and in no way hostile, the bartender decided to unrightfully refuse me service (after pouring my first drink of the night). Instead of coming to some common ground like adults should or apologizing for the way I was treated like a normal human being would, your “higher up” staff member decided to belittle me by saying, “It looks like you’re about to cry. Clearly this is emotional for you.” with a creepy smile on her face, completely unprovoked. ???? Even if I was about to cry, it’s not professional to make fun of a customer for being rightfully embarrassed. Usually the Marriott is a place of respite for me and my family but I can no longer support the Marriott brand due to the ignorance I experienced at your property. I suggest that you train your employees on how to treat others. I had to leave the reservation early because I felt so uneasy. I recommend the steamboat grand if you want decency.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 189
Number of floors 8
Number of buildings/towers 2
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
177Upload
155Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Weather In Steamboat Springs
Precipitation In Steamboat Springs
House Rules
Check in after 16:00
Check out until 10:00
Children welcome
No pets, service animals welcome