Best Western Syracuse Downtown Hotel and Suites is a hotel that has garnered mixed feedback from its guests. The establishment's location, amenities, and service quality have influenced both positive and negative reviews. Here, we present a concise summary of the good and bad aspects based on user experiences.
1/5
Safety index
77 out of 100
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Safe area
Business
Adventure sport
City
Best Western Syracuse Downtown Hotel and Suites
7.8
(385 ratings)
City of Syracuse, United States -
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140 m Armory Square
140 m Landmark Theatre
560 m The Oncenter
Hotel Overview
Hotel highlights
Location
Breakfast
Cleanliness
- Location: Centrally located, allowing easy access to local attractions and public transportation.
- Room Cleanliness: Many guests have complimented the cleanliness of the rooms.
- Staff Friendliness: The staff has been noted for their helpful and welcoming attitude.
- Amenities: The hotel offers a variety of amenities that have been appreciated by guests.
- Value for Money: Numerous guests feel the hotel offers good value for the price paid.
Area for improvement
Accessibility
Entertainment
- Noise Levels: Some guests have reported higher than expected noise levels inside the hotel.
- Room Maintenance: There have been reports of maintenance issues within some rooms.
- Breakfast Quality: The quality of the breakfast offered has been a point of contention for some visitors.
- Parking: Issues with parking availability and convenience have been noted by several guests.
- Wi-Fi Connectivity: Challenges with Wi-Fi connectivity have been experienced by a number of users.
Amenities
Microwave
Breakfast included
Free WiFi
Laundry
Gym
Air conditioning
Housekeeping
Business services
Related hotel videos
7.8RateScore
Total 385 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.6
8.0
booking
232 Reviews
7.6 / 10
expedia
153 Reviews
8.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Breakfast
Cleanliness
Location
Sleep
Restaurant
Parking
Bathroom
Kitchen
Atmosphere
Amenities
Bar
Food
Accessibility
Nightlife
Couples
Entertainment
Fitness
Business
Gym
Wi-Fi
Family
Breakfast was mentioned 104 times
12% Negative77% Positive
Reviews based on Breakfast
Anne Koproski10 months ago
5/5
I was there for a wedding, which was walking distance from the hotel. Couldn't ask for better. My only regret is I had to cancel one night for personal reasons as I would have loved to stay another night. From the check-in (kudos to the 9/2 reception folks - Neau...? and a young woman) to checkout (even on the elevator- hotel employees prepping rooms), everyone friendly and helpful. I had a very spacious suit, bed and pillow were extremely comfortable; all very clean. Elevators are slow; I used the stairs a number of times and parking is a challenge. I can't compare to any other hotels in the area but if you want to go in and out with your car, you must leave your license and get a fob to access the gates. I was fortunate to park in the small lot behind hotel and did not move my car until leaving. Breakfast was good; spicy hashbrowns, scrambled eggs, sausages, waffles, yogurt, cereals, fruits, pastry - typical "included breakfast" but all very good. I would stay there again.
AAliyah Mya10 months ago
5/5
I stopped for the night with my partner before we headed to the State Fair the next day, the rooms were great and Breakfast had a lot of variety. The employees we welcoming, the hotel was also very secure as you need a room key to get in the building. It's pay to park in a lot but street parking was free from 6pm-9am so we attempted to leave before then the next day.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 68
Number of floors 11
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
14Download
118Upload
15Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
53 out of 100
Risky
Nighttime safety
25 out of 100
Unsafe
City of Syracuse safety index
77
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
67
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
85
Property safety
Unsafe
Likelihood of theft.
31
Political safety
Safe
Potential for infringement of political rights or political unrest.
80
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
97
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
64
Overall Crime index
High
An average rating of the crime categories
64 out of 100
Property crime severity
High
68
Mugging or robbery 63/100
Car theft 48/100
Car break-ins 68/100
Home break-ins 58/100
Violent crime severity
High
72
Physical attacks 57/100
Racism or religion motivated attacks 42/100
Other crime severity
High
80
Insult or harassment in public 55/100
Corruption or bribery 49/100
Drug problem 78/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $3.4
Coffee
$2 - $6.5
Beer 0.5L
$1.6 - $3.8
Meal, inexpensive restaurant
$13.8 - $18.9
Public transport, one-way ticket
$1.8 - $3.5
Taxi 1km (normal tariff)
$1.7 - $2.1
Meal for 2 people, mid-range restaurant, three-course
$46.1 - $276.6
Bottle of mid-range wine
$11.1 - $17.1
McMeal at McDonalds
$10 - $12
Coke/Pepsi 0.33L
$1.8 - $2.3
Public transport, monthly pass
$69.1 - $135.5
Gasoline (1 liter)
$0.8 - $0.9
Mobile phone monthly plan
$39.6 - $55.3
Fitness club, monthly fee
$35.6
Weather In City of Syracuse
°C
°F
Precipitation In City of Syracuse
mm
in
Air Quality
Good
PM2.57
PM1012
25
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
No pets, service animals welcome