Grand Mercure Danang is a popular hotel located in Da Nang, Vietnam, renowned for its strategic location and quality services. According to user reviews, this hotel is favored for its exceptional hospitality, array of facilities, and breathtaking views. Here we delve into the specific aspects that guests have highlighted as positive and negative during their stay.
1/5
Safety index
56 out of 100
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Business
Family
Luxury
Spa
City
Grand Mercure Danang
8.6
(461 ratings)
Đà Nẵng, Vietnam -
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770 m Han River
1.5 km Da Nang Cathedral
1.5 km Han Market
Hotel Overview
Hotel highlights
Breakfast
Food
Cleanliness
- Exceptional Customer Service: Staff members are praised for their attentiveness, professionalism, and warmth, making guests feel exceptionally welcome.
- Strategic Location: Ideally situated near major attractions and transportation hubs, facilitating easy exploration of Da Nang.
- Delicious Food: The on-site restaurants offer a variety of local and international cuisine that pleases a wide range of palates.
- Stunning Views: Many rooms afford stunning views of the surrounding landscape, including the river and city skyline.
- Spacious and Clean Rooms: Guests appreciate the cleanliness and spaciousness of the rooms, which enhance the overall comfort of their stay.
Area for improvement
Air Conditioning
- Price Point: Some guests find the pricing to be on the higher side compared to other local options.
- Busy During Peak Seasons: The hotel can become quite crowded during peak tourist seasons, leading to a less tranquil experience.
- Reservation Challenges: A few guests have mentioned difficulties in booking and managing reservations, particularly during high demand periods.
- Payment System Issues: Cases of complications with the billing and payment system have been reported, causing inconvenience.
- Pool Maintenance: There have been comments about the need for better maintenance of the swimming pool area to enhance the guest experience.
Amenities
Kids pool
Tennis court
Babysitting
Kids club
Pool
Breakfast available
Spa
Air conditioning
Related hotel videos
8.6RateScore
Total 461 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.5
8.6
booking
208 Reviews
8.5 / 10
expedia
253 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Breakfast
Food
Cleanliness
Location
Amenities
Restaurant
Fitness
Atmosphere
Bar
Nature
Bathroom
Transit
Family
Sleep
Pool
Business
Gym
Wellness
Spa
Nightlife
Air Conditioning
Accessibility
Kitchen
Wi-Fi
Entertainment
Breakfast was mentioned 237 times
5% Negative90% Positive
Reviews based on Breakfast
Hin M5 months ago
I have stayed here once a month. It is so quiet and comfortable to relax. I can easily deliver foods and groceries to the hotel ❤️❤️❤️❤️❤️ The bed is cozy and big for me. I love speciality my quang for my breakfast, very delicious. Staffs are funny 😍😍😍
Nhu N5 months ago
It so comfortable and relaxed when stay at this hotel. Everything is nice 👍🏻 👍🏻👍🏻👍🏻👍🏻|Breakfast is very delicious especially pho soup with chicken and beef. It is very tasty 😋 😋😋|People here are very friendly which makes me feel enjoyable.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 272
Number of floors 21
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
3Download
23Upload
27Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
88 out of 100
Very Safe
Nighttime safety
71 out of 100
Safe
Đà Nẵng safety index
56
Overall Safety Index
Risky
An average rating of the six safety categories
56 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
87
Property safety
Unsafe
Likelihood of theft.
40
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
9
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
46
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
25
Overall Crime index
Low
An average rating of the crime categories
25 out of 100
Property crime severity
Low
33
Mugging or robbery 20/100
Car theft 18/100
Car break-ins 22/100
Home break-ins 26/100
Violent crime severity
Minimal
17
Physical attacks 14/100
Racism or religion motivated attacks 11/100
Other crime severity
Minimal
16
Insult or harassment in public 24/100
Corruption or bribery 66/100
Drug problem 24/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.6
Coffee
$0.9 - $2.1
Beer 0.5L
$0.6 - $0.9
Meal, inexpensive restaurant
$0.9 - $3
Public transport, one-way ticket
$0.2 - $0.7
Taxi 1km (normal tariff)
$0.6 - $0.9
Meal for 2 people, mid-range restaurant, three-course
$14.9 - $37.3
Bottle of mid-range wine
$6 - $11.2
McMeal at McDonalds
$3.7 - $6
Coke/Pepsi 0.33L
$0.4 - $0.9
Public transport, monthly pass
$3.7 - $6.7
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$2.6 - $7.5
Fitness club, monthly fee
$18.7 - $37.3
Weather In Đà Nẵng
°C
°F
Precipitation In Đà Nẵng
mm
in
Air Quality
Moderate
PM2.519
PM1042
45
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals