Diamond Westlake Suites in Hanoi is a well-regarded accommodation option among travelers. Drawing on guest reviews, this establishment garners both praise and constructive criticism for various aspects of the guest experience.
1/5
Show All Photos
Safe area
Business
Luxury
Diamond Westlake Suites
8.9
(590 ratings)
Hà Nội, Vietnam -
show on map
Nearby West Lake
3 km Ho Chi Minh Mausoleum
3.5 km Thang Long Water Puppet Theatre
Hotel Overview
Hotel highlights
Fitness
Family
Location
- Location: The Suites boast a prime location, offering easy access to many of Hanoi's attractions and amenities.
- Spacious Rooms: Visitors frequently compliment the spaciousness and comfort of the suites, which adds to a more enjoyable stay.
- Friendly Staff: The hospitality and friendliness of the staff are often highlighted, indicating a warm and welcoming environment.
- Facilities: The range of facilities, including a pool and fitness center, is seen as a major plus, enhancing guests' stay.
- Cleanliness: High standards of cleanliness throughout the property are also a commonly praised aspect.
Area for improvement
- Noise Levels: Some guests have noted that noise from the surrounding area can be an issue, affecting sleep quality.
- Price: The cost of staying at the suites is considered high by some visitors, making it less accessible for budget travelers.
- Limited Dining Options: Limited options for dining within the property have been a concern for some guests, suggesting a need for more variety.
- Maintenance Issues: A few reviews mention maintenance issues within the suites, indicating room for improvement in upkeep.
- Internet Connectivity: There have been occasional complaints about the reliability and speed of the internet service, which could impact those in need of a steady connection.
Amenities
Kids pool
Kitchen
Microwave
Living/Dining area
Game room
Tennis court
Grocery/Convenience store
Pool
Related hotel videos
8.9RateScore
Total 590 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.7
9.0
booking
250 Reviews
8.7 / 10
expedia
340 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Fitness
Location
Family
Breakfast
Pool
Cleanliness
Atmosphere
Restaurant
Room
Sleep
Nature
Dining
Transit
Kitchen
Bathroom
Air Conditioning
Accessibility
Gym
Wellness
Bar
Fitness was mentioned 59 times
3% Negative80% Positive
Reviews based on Fitness
Louie Alcaraz8 years ago
5/5
My wife and I stayed there for 3days and 3nights. It's the best place to stay in Hanoi. Their service was excellent! They really took good care of us from the minute we stepped in until we left the place. The room was very clean and it's also big. Facilities like swimming pool, jacuzzi, sauna and gym was also well maintained. And finally, the view was spectacular. I wish I could give more because we were very satisfied. Thank you, Sedona team especially the receptionist!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 167
Number of floors 5
Number of buildings/towers 8
Year Built 1998
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
73Upload
87Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.9
Coffee
$0.9 - $2.8
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$1.3 - $4.6
Public transport, one-way ticket
$0.3 - $0.4
Taxi 1km (normal tariff)
$0.4 - $0.6
Meal for 2 people, mid-range restaurant, three-course
$18.7 - $44.8
Bottle of mid-range wine
$5.6 - $14.9
McMeal at McDonalds
$3.7 - $5.6
Coke/Pepsi 0.33L
$0.3 - $0.7
Public transport, monthly pass
$5.6 - $11.2
Gasoline (1 liter)
$0.8 - $0.9
Mobile phone monthly plan
$3.7 - $7.5
Fitness club, monthly fee
$11.2 - $56
Weather In Hà Nội
°C
°F
Precipitation In Hà Nội
mm
in
Air Quality
Unhealthy
PM2.548
PM10102
85
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals