RatePunk Logo
icon
Image of Fraser Suites Hanoi
Image of Fraser Suites Hanoi
Image of Fraser Suites Hanoi
Image of Fraser Suites Hanoi
icon

1/5

Image of Fraser Suites Hanoi
Image of Fraser Suites HanoiImage of Fraser Suites HanoiImage of Fraser Suites HanoiImage of Fraser Suites Hanoi

Show All Photos

Safe area tag

Safe area

Business

Business

Luxury

Luxury

Fraser Suites Hanoi

Rating icon

9.0

Excellent (361 ratings)

Hà Nội, Vietnam - 

show on map
Location icon

280 m West Lake

Location icon

2 km Ho Chi Minh Mausoleum

Location icon

2.5 km Dong Xuan Market

Hotel Overview

Fraser Suites Hanoi is a well-regarded accommodation option among guests, praised for its prime location, quality of service, and modern amenities. The establishment has garnered positive feedback for its high standards of comfort and convenience, making it a top choice for both leisure and business travelers. However, like any other property, it has areas that could be improved upon according to some guests.

Thumbs up icon

Hotel highlights

Location

Fitness

Cleanliness

  1. Top-Notch Location: Situated in a prime area, making it easy for guests to explore the city and its attractions.
  2. Spacious Accommodations: Large and well-appointed rooms providing guests with comfort and the sense of a home away from home.
  3. High-Quality Amenities: Features a range of modern facilities catered to both adults and children, ensuring a pleasant stay for all family members.
  4. Exceptional Service: Staff praised for their professionalism, friendliness, and willingness to go the extra mile to assist guests.
  5. Meticulous Cleanliness: High standards of cleanliness maintained throughout the property, ensuring a hygienic and comfortable environment.
Thumbs down icon

Area for improvement

  1. Inconsistent Wi-Fi: Some guests have reported issues with the Wi-Fi connection being unstable or slow at times.
  2. Limited Parking: Challenges with parking availability, especially for guests with vehicles, due to limited spaces on-site.
  3. Noisiness: Some rooms are susceptible to external noise, potentially affecting the peace and quiet of guests.
  4. Price Point: A few guests feel that the pricing is a bit on the higher side compared to other accommodations in the area.
  5. Dated Decor in Some Areas: Portions of the hotel show signs of wear and could benefit from updates to match the overall modern aesthetic of the property.

Amenities

Kids pool

Kitchen

Microwave

Living/Dining area

Babysitting

Babysitting

Grocery/Convenience store

Pool

Breakfast available

Breakfast available

Youtube Icon

Related hotel videos

Score icon9.0

RateScore

Total 361 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

9.1

Icon

8.8

Icon

booking

222 Reviews

9.1 / 10

Icon

expedia

139 Reviews

8.8 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Location

Fitness

Breakfast

Family

Cleanliness

Food

Pool

Gym

Amenities

Restaurant

Kitchen

Atmosphere

Sleep

Bathroom

Bar

Business

Nature

Parking

Location was mentioned 32 times

9% Negative69% Positive

Reviews based on Location

User image
Saavan Nanavati8 months ago
5/5Google icon

The staff are very nice and great to work with whenever I had any questions. They are skilled at conversing in English and the manager went to great lengths to help resolve an issue that came up. This experience has led to me want to stay again for future trips. Location is obviously desirable due to it being in west lake.

User image
Prasanna Vee10 months ago
5/5Google icon

Lakeside Beauty I have stayed in many Fraser properties across the globe, and I can confidently say this one is one of the most stunning of them all - especially thanks to the million-dollar views of the stunning west lake and the landscape around it that most rooms come with! Also, this can easily compete with Luxury hotels as much as with serviced residences as it radiates lavish luxury and delivers fine hospitality from the minute you check in until you check out! And the wonderful staff elevates the luxury to the next level. The views from the room were so wonderful (especially allowing you to enjoy the magic of Monsoon), I never left the room to even explore the city! Be warned, you can easily become a homebody if you check in to this fabulous residence! LOCATION: Located on the fringe of West Lake with easy access to all key points of interest, and a ton of Food and drink options nearby. DINE + DRINK: I didnt try the breakfast so cannot comment. But the highlight of the stay was the Spectacular Rooftop Lounge (SKY LOUNGE) which will take your breath away. A perfect spot for an evening sundowner or a morning coffee with million-dollar views. Easily one of the most stunning rooftop bars not just in Vietnam, but all of Asia - A Hidden gem! ROOM: I stayed in Room 1219, which was a 1 bedroom suite, so this review is based on that; SIZE: Very spacious suite with a big Living room that comes with a special Dining area and a decent kitchen(with a big refrigerator, microwave, etc but no Oven) and an equally big Bed Room. enough for 2 adults and simple baggage; VIEW: Sweeping views of the West Lake from both the living room windows and Bedroom windows. AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: JHuge stunner of a bathroom that is luxurious and has a lovely Stand-in shower; TOILETRIES: Excellent Spa quality Toiletries FACILITIES: A Very good Gym with a good range of weights and Cardio machines for a fine workout. They also have a local gym called ELITE FITNESS Center attached to the hotel building. The Swimming pool is pretty decent too. SERVICE: Friendly staff that took care of all our needs with a smile and made us feel pampered and well taken care of. Special Shout out to the Front desk staff and the lovely ladies at the SKY LOUNGE rooftop bar HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Jan, 2024Now

General Info

Bullet point

Total number of rooms 280

Bullet point

Number of floors 25

Bullet point

Number of buildings/towers 1

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

5

Download

113

Upload

89

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

West Lake

280 m

Ho Chi Minh Mausoleum

2 km

Dong Xuan Market

2.5 km

Hanoi Old Town Night Market

3 km

Hoan Kiem Lake

3 km

icon

Getting around

Hanoi Long Bien Station

5.5 km

Ga Co Loa Station

7.5 km

icon

Airports Nearby

Noi Bai Intl. Airport (HAN)

14.5 km

icon

Restaurants

Nan N Kabab

140 m

Phúc Long Coffee And Tea

210 m

Savage

210 m

Highlands Coffee

Nearby

Chops

280 m

Street View

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.4 - $0.9

icon

Coffee

$0.9 - $2.8

icon

Beer 0.5L

$0.6 - $1.1

icon

Meal, inexpensive restaurant

$1.3 - $4.6

icon

Public transport, one-way ticket

$0.3 - $0.4

icon

Taxi 1km (normal tariff)

$0.4 - $0.6

icon

Meal for 2 people, mid-range restaurant, three-course

$18.7 - $44.8

icon

Bottle of mid-range wine

$5.6 - $14.9

icon

McMeal at McDonalds

$3.7 - $5.6

icon

Coke/Pepsi 0.33L

$0.3 - $0.7

icon

Public transport, monthly pass

$5.6 - $11.2

icon

Gasoline (1 liter)

$0.8 - $0.9

icon

Mobile phone monthly plan

$3.7 - $7.5

icon

Fitness club, monthly fee

$11.2 - $56

Weather In Hà Nội

°C
°F

Precipitation In Hà Nội

mm
in

Air Quality

Unhealthy

PM2.548

PM10102

85

Slider marker

Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

water icons

Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

traffic icons

Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

Clock Icon

Check in after 14:00

Clock Icon

Check out until 12:00

Children welcome

No pets or service animals

Our Recent Articles