Lotte The Residence, located in Hanoi, is a prime lodging option that draws attention due to its unique blend of comfort, luxury, and dedicated services. Based on user reviews, it stands out for providing an exceptional staying experience, combining modern amenities with excellent customer service. However, like any accommodation, it also has its fair share of areas that may not meet everyone's expectations.
1/5
Show All Photos
Safe area
Business
Spa
Lotte The Residence
9.4
(107 ratings)
Hà Nội, Vietnam -
show on map
Nearby Lotte Center Hanoi
210 m Embassy of Japan
1.4 km West Lake
Hotel Overview
Hotel highlights
- Central Location: Situated in a prime area, providing easy access to local attractions and public transportation.
- Exquisite Views: Offers breathtaking panoramic views of the city, giving guests a memorable visual experience.
- Luxurious Amenities: Equipped with top-notch facilities including a swimming pool, gym, and spa for ultimate relaxation.
- Spacious Accommodations: Rooms are well-appointed, spacious, and offer a high level of comfort and privacy.
- Exceptional Service: Staff are noted for their professionalism, warmth, and dedication to ensuring a pleasant stay for guests.
Area for improvement
- Pricey: The overall costs including accommodation and additional services can be quite high, making it less accessible for budget travelers.
- Limited Dining Options: While the food quality is generally praised, the variety and availability of dining options within the hotel could be improved.
- Busy Environment: Due to its popularity and central location, the hotel can sometimes feel overcrowded, affecting the tranquility of the stay.
- Extra Fees: Some guests have noted unexpected additional fees for certain amenities that were believed to be included in the initial cost.
- Internet Connectivity Issues: There have been occasional reports of unreliable Wi-Fi connections in some areas of the hotel.
Amenities
Kids pool
Kitchen
Microwave
Extra beds/cribs
Pool
Breakfast available
Spa
Free WiFi
Related hotel videos
9.4RateScore
Total 107 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.7
9.6
booking
21 Reviews
8.7 / 10
expedia
86 Reviews
9.6 / 10
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 258
Number of floors 65
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
94Upload
80Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.9
Coffee
$0.9 - $2.8
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$1.3 - $4.6
Public transport, one-way ticket
$0.3 - $0.4
Taxi 1km (normal tariff)
$0.4 - $0.6
Meal for 2 people, mid-range restaurant, three-course
$18.7 - $44.8
Bottle of mid-range wine
$5.6 - $14.9
McMeal at McDonalds
$3.7 - $5.6
Coke/Pepsi 0.33L
$0.3 - $0.7
Public transport, monthly pass
$5.6 - $11.2
Gasoline (1 liter)
$0.8 - $0.9
Mobile phone monthly plan
$3.7 - $7.5
Fitness club, monthly fee
$11.2 - $56
Weather In Hà Nội
°C
°F
Precipitation In Hà Nội
mm
in
Air Quality
Unhealthy
PM2.548
PM10102
85
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets