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Smarana Hanoi Heritage

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9.7

Excellent (522 ratings)

Hà Nội, Vietnam - 

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910 m Indochina Plaza Ha Noi

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2 km Vietnam National Convention Center

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2 km Lotte Center Hanoi

Hotel Overview

Smarana Hanoi Heritage is a popular hotel choice among travelers visiting the area, known for its unique blend of historical charm and modern conveniences. Based on user reviews, this hotel has received praise for its exceptional service and amenities, as well as some criticisms. Below are the curated lists of the top five good and bad things mentioned by guests.

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Hotel highlights

Breakfast

Bar

Dining

  1. Central Location: Nestled in the heart of the city, making it easy for guests to explore local attractions.
  2. Exceptional Staff: Highly commended for their helpfulness and hospitality, ensuring a welcoming stay.
  3. Authentic Charm: The hotel's architecture and interior design reflect the rich cultural heritage of the area.
  4. Comfortable Rooms: Guests have praised the comfort and cleanliness of the rooms, making for a restful stay.
  5. Quality Dining: The on-site restaurant offers a range of delicious options, satisfying various culinary preferences.
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Area for improvement

Location

  1. Noisy Environment: Some guests have reported noise disturbances from the surroundings, affecting their sleep quality.
  2. Issues with Wi-Fi: Inconsistent Wi-Fi connectivity has been a point of frustration for many visitors.
  3. Limited Parking: Limited on-site parking spaces can make it challenging for those traveling with a vehicle.
  4. Room Size Variability: A few guests have noted that room sizes can vary significantly, sometimes leading to dissatisfaction.
  5. Pricey Rates: Some guests feel that the hotel's rates are a bit on the high side compared to other options in the area.

Amenities

Kitchen

Breakfast available

Breakfast available

Free WiFi

Spa

Spa

Air conditioning

Air conditioning

Laundry

Laundry

Restaurant

Bar

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Related hotel videos

Score icon9.7

RateScore

Total 522 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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9.7

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9.4

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booking

512 Reviews

9.7 / 10

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expedia

10 Reviews

9.4 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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165+ People Are Talking

Breakfast

Bar

Dining

Location

Atmosphere

Room

Restaurant

Sleep

Transit

Cleanliness

Breakfast was mentioned 17 times

0% Negative94% Positive

Reviews based on Breakfast

User image
Hans Solo7 months ago
5/5Google icon

The Smarana Hanoi Heritage offers an extraordinary experience for travelers exploring the Vietnamese capital. Its location outside the Old Quarter is a deliberate choice, proving advantageous for those seeking respite from the city's hustle and bustle. However, this choice should be made with prior knowledge to avoid surprises. Although slightly small, the rooms at the hotel are impeccably clean and comfortably furnished. They provide everything needed for a pleasant stay, exuding a cozy atmosphere that invites relaxation after a long day in the city. A standout feature of the Smarana Hanoi Heritage is its exceptionally friendly and accommodating staff. From the reception to room service, each staff member contributes to the comfortable atmosphere with a smile. They are always ready to assist guests with advice and action, making the stay even more enjoyable. The hotel's restaurant is a delight for the palate. The à la carte breakfast offers a diverse range of dishes, all fresh and excellently flavored. Choosing a different dish each day was a culinary adventure. The dinner at the hotel ranks among the best culinary experiences one can have in Hanoi. The dishes are not only exceptional in taste but also creatively and appealingly presented. The hotel's Skybar is another gem. With a selection of tasty cocktails and drinks served in a stylish and relaxed atmosphere, it's the perfect place to wind down in the evening. Bartender Thomas deserves special mention for his friendly and attentive manner, which contributes to the inviting ambiance of the bar. Overall, the Smarana Hanoi Heritage is a top recommendation for anyone traveling to Hanoi. It offers a perfect blend of comfort, outstanding service, and excellent gastronomy. The slightly remote location is more than compensated for by good transport connections, allowing guests to easily explore the city. This hotel provides a tranquil oasis in the vibrant city of Hanoi, leaving a lasting impression on its guests.

User image
Emilio Calabozo11 months ago
5/5Google icon

We have spent three nights in this charming hotel. The most remarkable thing about it, without a doubt, has been the treatment of all the workers, schist at all levels, education, discretion, cleanliness, kindness and above all professionalism. All without exception, the people at the reception, restaurant, room service drivers, all a 10! The decoration of the hotel is incredible, it transports you to the most authentic Vietnam without losing all the luxuries of a hotel of these characteristics. We recommend hiring breakfast, it has been a great success. It is a la carte and has an incredible variety of both Asian and Western dishes. I do not want to forget to highlight the shuttle service, it has made life much easier for us in a city with the characteristics of Ha Noi. Thanks again to the whole team. We will repeat without a doubt!!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Jan, 2024Now

General Info

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Total number of rooms 20

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Number of floors 9

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Number of buildings/towers 1

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Year Built 2022

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

5

Download

97

Upload

89

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Indochina Plaza Ha Noi

910 m

Vietnam National Convention Center

2 km

Lotte Center Hanoi

2 km

My Dinh National Stadium

2.5 km

Ho Chi Minh Mausoleum

3.5 km

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Getting around

Ga Thuong Tin Station

10 km

Ga Hà Đông Station

17.5 km

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Airports Nearby

Noi Bai Intl. Airport (HAN)

17.5 km

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Restaurants

Starbucks

280 m

Twitter Beans Coffee

280 m

Khao Lao

210 m

Lẩu Đức Trọc

Nearby

Cafe Huyen

210 m

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.4 - $0.9

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Coffee

$0.9 - $2.8

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Beer 0.5L

$0.6 - $1.1

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Meal, inexpensive restaurant

$1.3 - $4.6

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Public transport, one-way ticket

$0.3 - $0.4

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Taxi 1km (normal tariff)

$0.4 - $0.6

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Meal for 2 people, mid-range restaurant, three-course

$18.7 - $44.8

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Bottle of mid-range wine

$5.6 - $14.9

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McMeal at McDonalds

$3.7 - $5.6

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Coke/Pepsi 0.33L

$0.3 - $0.7

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Public transport, monthly pass

$5.6 - $11.2

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Gasoline (1 liter)

$0.8 - $0.9

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Mobile phone monthly plan

$3.7 - $7.5

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Fitness club, monthly fee

$11.2 - $56

Weather In Hà Nội

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°F

Precipitation In Hà Nội

mm
in

Air Quality

Unhealthy

PM2.548

PM10102

85

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Poor air quality affects health. Recommended to limit outdoor activity.

Drinkable Water Quality

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Good

Water quality is satisfactory. Slight deviations may be noticed.

Traffic around property

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Light

Few vehicles on the road, relaxed and stress-free driving experience.

House Rules

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Check in after 14:00

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Check out until 12:00

Children welcome

No pets or service animals

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