Super Hotel Candle is a well-regarded accommodation option in Hanoi, receiving varied feedback from guests. The hotel distinguishes itself with its location and services, yet, like any establishment, it has areas that could be improved based on guest experiences.
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Super Hotel Candle
8.5
(540 ratings)
Hà Nội, Vietnam -
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770 m Lotte Center Hanoi
1.26 km West Lake
1 km Ho Chi Minh Mausoleum
Hotel Overview
Hotel highlights
Breakfast
Cleanliness
Location
- Excellent Location: Centrally located, making it easy for guests to explore the city's attractions.
- Polite Staff: The hotel’s staff is commended for being attentive, friendly, and helpful to guests.
- Comfortable Rooms: Guests have noted the comfort of the rooms, highlighting the cleanliness and modern amenities.
- Good Value for Money: Many reviewers have mentioned that the hotel offers good value for the money, balancing cost and comfort effectively.
- Delicious Breakfast: The breakfast served at the hotel is frequently praised for its variety and taste.
Area for improvement
- Noisy Environment: Some guests have found the hotel to be quite noisy, particularly those rooms facing the street.
- Slow Wi-Fi: Complaints about the Wi-Fi being unreliable and slow have been mentioned by several guests.
- Room Sizes: A few reviews have pointed out that some rooms can feel cramped and small.
- Occasional Maintenance Issues: There have been occasional reports of maintenance issues within the rooms, such as faulty air conditioning.
- Limited Parking: Guests with vehicles have reported difficulties due to limited parking spaces available at the hotel.
Amenities
Microwave
Grocery/Convenience store
Pool
Breakfast available
Free WiFi
Hot Tub
Air conditioning
Gym
Related hotel videos
8.5RateScore
Total 540 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
8.6
booking
173 Reviews
8.2 / 10
expedia
367 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Breakfast
Fitness
Food
Atmosphere
Business
Pool
Restaurant
Bathroom
Parking
Gym
Wellness
Sleep
Cleanliness was mentioned 15 times
27% Negative73% Positive
Reviews based on Cleanliness
Makoto Nishimaki6 months ago
4/5
weird location, slightly dated in various spots like pool otherwise its nice and clean
r41nm4k3r _1 year ago
5/5
Stayed there for a night in mid-November and it seemed to be not so busy time of the year. Location was bit far from city center (old quarter) around 5 km/25 mins of drive, located amidst residential area. Room was very clean, spacious & comfortable with lots of amenities. It looked more of a serviced apartment than a hotel room and service by staff was superb. Reception staff could speak English but the restaurant staff could not. Breakfast buffet was superb with a lot of options, including Japanese dishes. highly recommended hotel if location is not a constraint.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 72
Number of floors 21
Year Built 2013
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
92Upload
74Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.9
Coffee
$0.9 - $2.8
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$1.3 - $4.6
Public transport, one-way ticket
$0.3 - $0.4
Taxi 1km (normal tariff)
$0.4 - $0.6
Meal for 2 people, mid-range restaurant, three-course
$18.7 - $44.8
Bottle of mid-range wine
$5.6 - $14.9
McMeal at McDonalds
$3.7 - $5.6
Coke/Pepsi 0.33L
$0.3 - $0.7
Public transport, monthly pass
$5.6 - $11.2
Gasoline (1 liter)
$0.8 - $0.9
Mobile phone monthly plan
$3.7 - $7.5
Fitness club, monthly fee
$11.2 - $56
Weather In Hà Nội
°C
°F
Precipitation In Hà Nội
mm
in
Air Quality
Unhealthy
PM2.548
PM10102
85
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets, service animals welcome