New World Saigon Hotel is a popular accommodation choice in Ho Chi Minh City, often praised for its exceptional service and well-appointed facilities. Situated in a prime location, it serves as a comfortable base for both leisure and business travelers looking to explore the city or attend to work commitments. The hotel garners mixed reviews, with many guests lauding its offerings, while others point out areas for improvement.
1/5
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New World Saigon Hotel
8.6
(1,712 ratings)
Ho Chi Minh City, Vietnam -
280 m Pham Ngu Lao Street
350 m Bui Vien Walking Street
490 m Ben Thanh Market
Hotel Overview
Hotel highlights
Location
Food
Breakfast
- Prime Location: Located in the heart of the city, making it easy for guests to explore popular tourist attractions and business districts.
- Exceptional Service: Staff receive high praise for their attentive, friendly, and helpful service, enhancing the overall guest experience.
- Comfortable Rooms: Guests appreciate the spacious, clean, and comfortably furnished rooms with modern amenities.
- Quality Dining Options: The hotel boasts a range of dining experiences, offering delicious culinary delights to suit various preferences.
- Impressive Facilities: Features like the outdoor swimming pool, fitness center, and other amenities receive positive feedback from guests.
Area for improvement
- Noise Levels: Some guests report disturbances due to noise from nearby construction sites and the hotel's busy surroundings.
- Wi-Fi Connectivity: Issues with inconsistent or slow Wi-Fi connectivity have been a point of contention for some guests.
- Room Maintenance: A few guests have mentioned that certain rooms could benefit from better maintenance or updates to enhance comfort and aesthetic appeal.
- Price Point: Some visitors find the hotel's prices to be on the higher side, especially considering the competition in the area.
- Check-in and Check-out Processes: There have been occasional complaints about the efficiency and speed of the check-in and check-out procedures.
Amenities
Tennis court
Pool
Breakfast available
Free WiFi
Air conditioning
Gym
Laundry
Parking available
Related hotel videos
RateScore
Total 1,712 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
732 Reviews
8.9 / 10
expedia
980 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Food
Breakfast
Cleanliness
Bar
Atmosphere
Fitness
Nightlife
Business
Pool
Sleep
Restaurant
Amenities
Family
Bathroom
Parking
Gym
Wellness
Couples
Transit
Accessibility
Spa
Wi-Fi
Kitchen
Air Conditioning
Nature
Entertainment
Location was mentioned 440 times
Reviews based on Location
My favourite hotel in the whole world! I’m not kidding. The amenities, location, views, and most importantly beautiful service staff and ambiance created make this a truly special place to stay. I would live here if I could! A special shoutout to Chloe from the Residence Club and Tam from the lobby, who exemplified the beautiful nature of all New World staff. Chloe is an incredibly warm and helpful staff who always made our day every time we conversed. Tam assisted us by personally paying for our arrive taxi when we didn’t have any cash with us and card was not an option, going above and beyond what would ever be expected. The exact same can be said of Chloe and the assistance she has provided. These are themes also truly shared by all staff we have encountered at New World, and it is the staff who make New World the wonderful destination that it is.
Excellent Hotel 10/10 great location all staff supper exceeded expectations. Highly recommend Residence Club (for little extra cash) on the 10th floor with free flow alcohol, great food 17.30 to 20.00 and light refreshments throughout the day. The service while staying on the 10th floor was 5 Star +++. Me and my family would like to send a special thank you to Hoa, Danh, Venus, Ho and especially Phuc (Lucid) for taking good care of us while staying at the New World.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 533
Number of floors 14
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
95Upload
84Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.6
Coffee
$0.8 - $3
Beer 0.5L
$0.6 - $1.3
Meal, inexpensive restaurant
$1.1 - $4.6
Public transport, one-way ticket
$0.2 - $0.7
Taxi 1km (normal tariff)
$0.5 - $0.8
Meal for 2 people, mid-range restaurant, three-course
$15.1 - $45.3
Bottle of mid-range wine
$3.6 - $18.9
McMeal at McDonalds
$3.7 - $4.9
Coke/Pepsi 0.33L
$0.4 - $0.9
Public transport, monthly pass
$4.7 - $15.1
Gasoline (1 liter)
$0.8 - $1.1
Mobile phone monthly plan
$3.8 - $7.6
Fitness club, monthly fee
$11.3 - $75.5
Weather In Ho Chi Minh City
Precipitation In Ho Chi Minh City
Air Quality
Very Unhealthy
PM2.542
PM1090
88
Serious health effects for everyone. Highly recommended to stay indoors.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets