Sheraton Nha Trang Hotel & Spa is a high-rise beachfront hotel that offers panoramic views of Nha Trang Bay. Based on user reviews, it's known for its exceptional service, variety of amenities, and prime location. Guests have shared both positive and negative experiences, shaping an overall picture that highlights the hotel's strengths and areas for improvement.
1/5
Safety index
58 out of 100
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Business
Family
Luxury
Spa
Adventure sport
Sheraton Nha Trang Hotel & Spa
9.0
(1,450 ratings)
Nha Trang, Vietnam -
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560 m Vincom Plaza Le Thanh Ton
560 m Tram Huong Tower
700 m Nha Trang Night Market
Hotel Overview
Hotel highlights
Location
Room
Fitness
- Exceptional Service: Staff are consistently praised for their professionalism and attentiveness, making guests feel welcomed and valued.
- Stunning Views: The hotel's strategic location ensures breathtaking views of the sea, which many guests find to be a highlight of their stay.
- Spacious Rooms: Guests appreciate the spacious, well-appointed rooms that offer comfort and luxury during their stay.
- Quality Dining: The hotel offers diverse dining options with excellent food quality, catering to various tastes and dietary needs.
- Extensive Amenities: With its full-service spa, fitness center, and swimming pool, the hotel provides ample amenities for relaxation and recreation.
Area for improvement
Air Conditioning
- High Cost: Some guests feel that the pricing, especially for dining and additional services, is on the higher side, affecting the overall value for money.
- Wifi Issues: There have been complaints about the inconsistent or slow wifi connection in certain parts of the hotel.
- Busy Pool Area: The swimming pool can get quite crowded, especially during peak times, which may detract from the relaxation experience.
- Maintenance Issues: A few guests have mentioned minor maintenance issues in the rooms that needed attention.
- Limited Beach Access: Despite being beachfront, direct access to the beach is somewhat limited, which can be a downside for those expecting easy beach availability.
Amenities
Kids pool
Babysitting
Kids club
Extra beds/cribs
Pool
Restaurant
Bar
Room service
Related hotel videos
9.0RateScore
Total 1,450 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
9.0
booking
468 Reviews
8.9 / 10
expedia
982 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Room
Fitness
Breakfast
Nature
Dining
Bar
Pool
Cleanliness
Restaurant
Sleep
Bathroom
Atmosphere
Wellness
Spa
Gym
Family
Accessibility
Nightlife
Transit
Business
Air Conditioning
Beach
Wi-Fi
Parking
Kitchen
Tv
Couples
Hot Tub
Location was mentioned 251 times
4% Negative85% Positive
Reviews based on Location
Hannu-Daniel Goiss6 months ago
5/5
As a Titanium member, I was upgraded to a suite. The location of the hotel is perfect by the beach. The views from the upper floors are stunning. There is a large breakfast buffet. The staff is super friendly. I had a perfect vacation in Nha Trang thanks to Sheraton. 🙏🏻
Mike Gleisten9 months ago
4/5
Great location, pretty good value and good service. Location is hard to beat with its nearby store variety, walking distance to restaurants and across from the beach. They even have beds on the beach for guests with wifi! Rooms are what you'd expect and match expectations from online pictures. Only downside was the small single sink in the bathroom of the basic room. Staff is friendly and does their job well. The breakfast buffet is okay. Since it's included in the room rate, fine. If they charged typical prices for it, I wouldn't purchase it. Their rooftop bar has a lovely view of the beach. Recommend going. It wasn't crowded during happy hour. As it faces east, you won't see a sunset.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 280
Number of floors 30
Number of buildings/towers 1
Year Built 2009
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
20Download
83Upload
76Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
93 out of 100
Very Safe
Nighttime safety
55 out of 100
Risky
Nha Trang safety index
58
Overall Safety Index
Risky
An average rating of the six safety categories
58 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Unsafe
Likelihood of theft.
39
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
4
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
47
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
37
Overall Crime index
Low
An average rating of the crime categories
37 out of 100
Property crime severity
Low
37
Mugging or robbery 18/100
Car theft 46/100
Car break-ins 32/100
Home break-ins 29/100
Violent crime severity
Minimal
12
Physical attacks 21/100
Racism or religion motivated attacks 52/100
Other crime severity
Low
23
Insult or harassment in public 60/100
Corruption or bribery 83/100
Drug problem 44/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.6
Coffee
$0.6 - $2.8
Beer 0.5L
$0.4 - $1
Meal, inexpensive restaurant
$2.2 - $5.6
Public transport, one-way ticket
$0.2 - $0.4
Taxi 1km (normal tariff)
$0.6 - $0.7
Meal for 2 people, mid-range restaurant, three-course
$11.2 - $22.3
Bottle of mid-range wine
$5.6 - $11.2
McMeal at McDonalds
$3.4 - $4.5
Coke/Pepsi 0.33L
$0.3 - $0.9
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$5.5 - $5.6
Fitness club, monthly fee
$3.7 - $37.2
Weather In Nha Trang
°C
°F
Precipitation In Nha Trang
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets or service animals