Mount Nelson, A Belmond Hotel, Cape Town is a luxurious hotel renowned for its breathtaking location and impeccable service. Based on user reviews, this hotel offers an exquisite blend of elegance, comfort, and hospitality in the heart of Cape Town. Guests frequently praise its stunning setting, exceptional amenities, and the attentiveness of its staff. However, some aspects could be improved for an even more enjoyable stay.
1/5
Safety index
63 out of 100
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Mount Nelson, A Belmond Hotel, Cape Town
9.5
(507 ratings)
Cape Town, South Africa -
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140 m Kloof Street
560 m Long Street
1.26 km Greenmarket Square
Hotel Overview
Hotel highlights
Bar
Food
Breakfast
- Stunning Location: Nestled at the foot of Table Mountain, the hotel offers breathtaking views and easy access to Cape Town's natural wonders.
- Exceptional Service: Staff members are highly praised for their professionalism, friendliness, and attention to detail.
- Luxurious Amenities: From the spa to the swimming pool, the hotel's facilities are top-notch, providing guests with an unforgettable experience.
- Gastronomic Delights: The on-site restaurants serve a variety of delicious cuisines, receiving high marks for both quality and ambiance.
- Comfortable and Elegant Accommodations: Rooms and suites are beautifully decorated, offering comfort, luxury, and panoramic views.
Area for improvement
Bathroom
- High Prices: Many guests feel that the prices for rooms, services, and dining options are relatively high.
- Limited Parking: Available parking can be scarce, causing inconvenience for guests with vehicles.
- Noise Levels: Some visitors have reported that noise from nearby areas can occasionally be a problem, disturbing the peace.
- Occasional Maintenance Issues: A few guests have mentioned minor maintenance issues in their rooms that required attention.
- Reservation Challenges: There have been cases of booking and reservation mishaps that caused inconvenience for some guests.
Amenities
Babysitting
Extra beds/cribs
Game room
Tennis court
Pool
Breakfast included
Spa
Free WiFi
Related hotel videos
9.5RateScore
Total 507 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.4
9.6
booking
225 Reviews
9.4 / 10
expedia
282 Reviews
9.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Bar
Food
Breakfast
Atmosphere
Location
Fitness
Nature
Amenities
Wellness
Restaurant
Spa
Business
Pool
Sleep
Nightlife
Family
Couples
Cleanliness
Accessibility
Parking
Bathroom
Gym
Kitchen
Bar was mentioned 247 times
6% Negative86% Positive
Reviews based on Bar
Dylan Malone6 months ago
5/5
Dined here for dinner in Oasis. Emily looked after us, her service was amazing. She was so attentive and friendly. We had a wonderful evening. Also the staff in Planet bar were fabulous for after dinner cocktails.
Alice Wawrik7 months ago
5/5
Sim who works here gives the most incredible customer service, I worked in London at Claridge’s and the service and his thoughtfulness is of the highest level in hospitality. Of course the Planet bar, the drinks and the setting are outstanding but just had to leave a comment about how wonderful Sim has been. Thanks
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 198
Number of floors 4
Year Built 1899
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
8Download
56Upload
54Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
47 out of 100
Risky
Nighttime safety
15 out of 100
Very Unsafe
Cape Town safety index
63
Overall Safety Index
Safe
An average rating of the six safety categories
63 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
64
Physical safety
Risky
Likelihood of injury due to harmful intent.
60
Property safety
Very Unsafe
Likelihood of theft.
6
Political safety
Safe
Potential for infringement of political rights or political unrest.
71
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
76
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
74
Overall Crime index
High
An average rating of the crime categories
74 out of 100
Property crime severity
High
77
Mugging or robbery 74/100
Car theft 65/100
Car break-ins 75/100
Home break-ins 69/100
Violent crime severity
High
80
Physical attacks 66/100
Racism or religion motivated attacks 53/100
Other crime severity
Extreme
84
Insult or harassment in public 58/100
Corruption or bribery 84/100
Drug problem 76/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.6 - $1.1
Coffee
$1.2 - $2.4
Beer 0.5L
$0.7 - $1.4
Meal, inexpensive restaurant
$4.8 - $12.1
Public transport, one-way ticket
$0.7 - $1.4
Taxi 1km (normal tariff)
$0.5 - $1.2
Meal for 2 people, mid-range restaurant, three-course
$24.2 - $58
Bottle of mid-range wine
$2.4 - $7.2
McMeal at McDonalds
$3.9 - $5.3
Coke/Pepsi 0.33L
$0.6 - $1.2
Public transport, monthly pass
$16.9 - $47.3
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$14.5 - $62.8
Fitness club, monthly fee
$12.1 - $48.3
Weather In Cape Town
°C
°F
Precipitation In Cape Town
mm
in
Air Quality
Moderate
PM2.516
PM1030
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome