One&Only Cape Town is renowned for offering a blend of luxury, convenience, and exceptional service, making it a popular choice among visitors. This upscale hotel provides a captivating stay with a prime waterfront location, affording guests easy access to local attractions and dining experiences. The feedback from guests often reflects a high level of satisfaction with the accommodations, amenities, and the attentive staff.
1/5
Safety index
60 out of 100
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Business
Family
Luxury
Spa
Shopping
Adventure sport
One&Only Cape Town
9.3
(572 ratings)
Cape Town, South Africa -
show on map
Nearby Two Oceans Aquarium
1 km Cape Town International Convention Centre
1 km Cape Town Stadium
Hotel Overview
Hotel highlights
Food
Bar
Atmosphere
- Prime Location: Situated in a prime spot, offering easy access to local attractions and shopping.
- Exceptional Service: Staff are highly praised for their attentive and personalized service.
- Luxurious Amenities: Guests enjoy top-notch amenities including a spa, fitness center, and swimming pools.
- Gourmet Dining: The hotel boasts a variety of dining options, specializing in exquisite culinary experiences.
- Spacious and Comfortable Rooms: Accommodations are noted for their generous size, comfort, and elegance.
Area for improvement
Parking
- High Price Point: The cost of staying can be relatively high, making it less accessible for some travelers.
- Occasional Noise Issues: Some guests have reported disturbances due to noise from nearby areas.
- Reservation Challenges: At times, securing a booking can be difficult due to high demand.
- Limited Parking: Available parking spaces can be scarce and might come at an extra cost.
- Restricted View for Some Rooms: Not all rooms offer desirable views, which has been a disappointment for some guests.
Amenities
Babysitting
Kids club
Extra beds/cribs
Game room
Pool
Breakfast included
Spa
Hot Tub
Related hotel videos
9.3RateScore
Total 572 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
9.6
booking
249 Reviews
8.8 / 10
expedia
323 Reviews
9.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Bar
Atmosphere
Location
Breakfast
Amenities
Wellness
Nature
Spa
Nightlife
Restaurant
Business
Family
Fitness
Cleanliness
Couples
Pool
Parking
Sleep
Bathroom
Kitchen
Food was mentioned 177 times
5% Negative91% Positive
Reviews based on Food
T Train7 months ago
5/5
Top notch, restored to beyond what it's initial glory was when they opened 13 yrs back. Enjoyed our stay, kids loved it. Food was great, max comfort levels and amenities in our room, spa was magnificent as usual and the poolside chill day was something to die for in a lifetime. Will be back
Ben Bester8 months ago
5/5
I had the most exquisite experience at the One&Only! From the moment I stepped in, it was sheer luxury and unparalleled hospitality at every turn. The attention to detail was impeccable, and the staff went above and beyond to make our stay truly unforgettable. The breathtaking views, sumptuous cuisine, and world-class amenities made it a perfect getaway. If you're looking for a place where every desire is catered to, the One&Only is the ultimate destination. Five stars doesn't do it justice; it deserves a galaxy of stars for its exceptional service and opulence.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 131
Number of floors 5
Number of buildings/towers 2
Year Built 2009
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
64Upload
51Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
47 out of 100
Risky
Nighttime safety
15 out of 100
Very Unsafe
Cape Town safety index
60
Overall Safety Index
Risky
An average rating of the six safety categories
60 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
66
Physical safety
Unsafe
Likelihood of injury due to harmful intent.
32
Property safety
Very Unsafe
Likelihood of theft.
19
Political safety
Safe
Potential for infringement of political rights or political unrest.
69
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
74
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
74
Overall Crime index
High
An average rating of the crime categories
74 out of 100
Property crime severity
High
77
Mugging or robbery 74/100
Car theft 65/100
Car break-ins 75/100
Home break-ins 69/100
Violent crime severity
High
80
Physical attacks 66/100
Racism or religion motivated attacks 53/100
Other crime severity
Extreme
84
Insult or harassment in public 58/100
Corruption or bribery 84/100
Drug problem 76/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.6 - $1.1
Coffee
$1.2 - $2.4
Beer 0.5L
$0.7 - $1.4
Meal, inexpensive restaurant
$4.8 - $12.1
Public transport, one-way ticket
$0.7 - $1.4
Taxi 1km (normal tariff)
$0.5 - $1.2
Meal for 2 people, mid-range restaurant, three-course
$24.2 - $58
Bottle of mid-range wine
$2.4 - $7.2
McMeal at McDonalds
$3.9 - $5.3
Coke/Pepsi 0.33L
$0.6 - $1.2
Public transport, monthly pass
$16.9 - $47.3
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$14.5 - $62.8
Fitness club, monthly fee
$12.1 - $48.3
Weather In Cape Town
°C
°F
Precipitation In Cape Town
mm
in
Air Quality
Moderate
PM2.516
PM1030
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets, service animals welcome