The Pepperclub Hotel is a well-regarded accommodation located in the heart of Cape Town. Based on user reviews, it has earned a reputable status among guests for its prime location, quality service, and range of amenities. The hotel offers a unique blend of luxury and convenience, making it a popular choice for both business and leisure travelers.
1/5
Safety index
57 out of 100
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Luxury
Spa
Shopping
Adventure sport
Pepperclub Hotel
8.6
(2,588 ratings)
Cape Town, South Africa -
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140 m Long Street
280 m Kloof Street
560 m South Africa Library
Hotel Overview
Hotel highlights
Location
Food
Atmosphere
- Excellent Location: Situated in the city center, it allows easy access to local attractions, shops, and restaurants.
- Quality Customer Service: Staff are praised for their attentive and friendly service.
- Comfortable Rooms: Guests appreciate the spacious and well-maintained rooms.
- Varied Amenities: The hotel boasts a wide range of facilities including a fitness center, swimming pool, and on-site dining options.
- Stunning Views: Many rooms offer beautiful views of the surrounding cityscape and mountains.
Area for improvement
- Noisy Surroundings: Some guests find the central location leads to noise from the streets, especially at night.
- Parking Issues: Limited on-site parking can cause inconvenience for guests with vehicles.
- Pricey: Some reviews mention the hotel as being on the pricier side compared to other options in the area.
- Wi-Fi Connectivity: Issues with internet speed and connectivity in certain areas of the hotel.
- Aged Facilities: A few guests have commented on certain amenities appearing outdated and in need of renovation.
Amenities
Microwave
Pool
Spa
Free WiFi
Air conditioning
Gym
Parking available
Housekeeping
Related hotel videos
8.6RateScore
Total 2,588 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
8.4
booking
2,223 Reviews
8.6 / 10
expedia
365 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Food
Breakfast
Amenities
Atmosphere
Cleanliness
Wellness
Sleep
Spa
Bar
Bathroom
Fitness
Accessibility
Nightlife
Restaurant
Business
Nature
Transit
Parking
Gym
Pool
Kitchen
Couples
Family
Air Conditioning
Wi-Fi
Location was mentioned 105 times
9% Negative84% Positive
Reviews based on Location
Ben Cordery8 months ago
4/5
The hotel is a good location to explore Cape Town. Easy to park a car. The rooms were large enough and well furnished. The breakfast was very good and we always got a table no matter what time. The decor is very good and the bed very comfortable. There is a few things that could be done slightly better. Even though I had credit on the account, I was asked each time to pay for room service (when food was delivered and then a check had to be made before food was given), this was the same for some laundry (was not delivered and had to chase) and on 1 occasion had to call for towels and this took over an hour for delivery. But overall the hotel is very good and. would stay again if in Cape Town.
kulani makhubele7 months ago
5/5
My husband and I enjoyed our stay at Pepperclub. We received an amazing treatment, the stuff has a wonderful service. Loved their indoor gym, sauna and cinema. The restaurant is top class and so is the food. Location is central and they have a shuttle to camps bay and waterfront, that was convenient for us.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 210
Number of floors 20
Number of buildings/towers 2
Year Built 2010
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
54Upload
45Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
47 out of 100
Risky
Nighttime safety
15 out of 100
Very Unsafe
Cape Town safety index
57
Overall Safety Index
Risky
An average rating of the six safety categories
57 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
61
Physical safety
Unsafe
Likelihood of injury due to harmful intent.
35
Property safety
Very Unsafe
Likelihood of theft.
6
Political safety
Safe
Potential for infringement of political rights or political unrest.
70
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
69
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
74
Overall Crime index
High
An average rating of the crime categories
74 out of 100
Property crime severity
High
77
Mugging or robbery 74/100
Car theft 65/100
Car break-ins 75/100
Home break-ins 69/100
Violent crime severity
High
80
Physical attacks 66/100
Racism or religion motivated attacks 53/100
Other crime severity
Extreme
84
Insult or harassment in public 58/100
Corruption or bribery 84/100
Drug problem 76/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.6 - $1.1
Coffee
$1.2 - $2.4
Beer 0.5L
$0.7 - $1.4
Meal, inexpensive restaurant
$4.8 - $12.1
Public transport, one-way ticket
$0.7 - $1.4
Taxi 1km (normal tariff)
$0.5 - $1.2
Meal for 2 people, mid-range restaurant, three-course
$24.2 - $58
Bottle of mid-range wine
$2.4 - $7.2
McMeal at McDonalds
$3.9 - $5.3
Coke/Pepsi 0.33L
$0.6 - $1.2
Public transport, monthly pass
$16.9 - $47.3
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$14.5 - $62.8
Fitness club, monthly fee
$12.1 - $48.3
Weather In Cape Town
°C
°F
Precipitation In Cape Town
mm
in
Air Quality
Moderate
PM2.516
PM1030
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets